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Best Western Siding 29 Lodge - Whirlpool

453 Marten Street Banff AB T1L 1B3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Best Western Siding 29 Lodge - Whirlpool has been inspected 7 times by Alberta Health Services (Environmental Public Health) since February 26, 2024. The most recent inspection, on March 18, 2026, recorded 1 infraction.

None of the 7 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 7 times across 6 separate inspections, most recently on March 18, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on June 9, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 2 times across 2 separate inspections, most recently on April 2, 2024. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 4 times across 4 separate inspections, most recently on November 5, 2024. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The jet flow meter was broken; float was stuck in the bottom. - Repair or replace the flow meter so you are able to determine the flow for the entire system.
  2. Monitoring Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was low, 41 ppm. - Please raise alkalinity to be within the 60-180 ppm range.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The jet flow meter was broken; float was stuck in the bottom. - Repair or replace the flow meter so you are able to determine the flow for the entire system.
  3. Monitoring Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity was low, 33 ppm. - Please raise alkalinity to be within the 60-180 ppm range.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The Jet Flow meter was broken, float was stuck in the bottom. - Repair or replace the flow meter so you are able to determine the flow for the entire system.
  4. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday November 4th, 2024, was not processed by the lab, wrong date on the form. - Operators were informed to submit a re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The Jet Flow meter was broken, float was stuck in the bottom. - Repair or replace the flow meter so you are able to determine the flow for the entire system.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain covers have been replaced as of August 27th, 2023. The anti-entrapment plan was not available onsite. - Ensure the anti-entrapment plan has been updated to indicate the new drain covers and their specifications. Send a copy of the plan to EPH for review.
  5. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The Jet Flow meter was broken, float was stuck in the bottom. - Repair or replace the flow meter so you are able to determine the flow for the entire system.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain covers have been replaced as of August 27th, 2023. The anti-entrapment plan was not available onsite. - Ensure the anti-entrapment plan has been updated to indicate the new drain covers and their specifications. Send a copy of the plan to EPH for review.
  6. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from April 1st, 2024, was not processed by the lab due to the ID number missing from the bottle. - Operators were informed to submit a re-sample.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Grout is dirty and cracking in many spots in the whirlpool. Facility has plans to renovate in October.- Repair or replace the grout.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain covers have been replaced as of August 27th, 2023. The anti-entrapment plan was not available onsite. - Ensure the anti-entrapment plan has been updated to indicate the new drain covers and their specifications.
  7. Monitoring Inspection

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Grout is dirty and cracking in many spots in the whirlpool. Facility has plans to renovate in October.- Repair or replace the grout.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Drain covers have been replaced as of August 27th, 2023. The anti-entrapment plan was not available onsite. - Ensure the anti-entrapment plan has been updated to indicate the new drain covers and their specifications.

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