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Boston Pizza

140 Crowfoot Crescent NW Calgary AB T3G 2W1 · Food - General

Official record from Alberta →

Inspection summary

Boston Pizza has been inspected 9 times by Alberta Health Services (Environmental Public Health) since March 20, 2024. The most recent inspection, on August 28, 2026, found no infractions.

3 of 9 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 0 infractions recorded. The higher-risk findings here relate to: Pests and Food temperature control.

The last 3 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 6 times across 6 separate inspections, most recently on December 4, 2024. For example: Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on March 20, 2024. For example: Are food temperatures during storage and processing being controlled to maximize food safety?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 8 times across 4 separate inspections, most recently on December 4, 2024. For example: Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 3 times across 3 separate inspections, most recently on November 26, 2024. For example: Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 2 times across 2 separate inspections, most recently on April 4, 2024. For example: Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Monitoring Inspection

    0 infractions

  2. Demand Inspection

    0 infractions

  3. Monitoring Inspection

    0 infractions

  4. Risk Management Inspection

    2 infractions

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • December 3, 2024, pest report stated that 5 mice were caught in the facility. Increase pest control until mouse problem is resolved.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • Sewer smell noted by the grease trap. Address the plumbing problem.
  5. Demand Inspection

    4 infractions

    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • Mouse droppings were found on the dough mixer stand and on lids of inserts by the service station. Remove mouse droppings and clean and sanitize the equipment and all areas where mouse droppings were found.
    • 15. Is the facility free of a pest infestation?
      • Complaint:As a customer I took my 12 year old son to BPS crowfoot - we reported to the manger that we witnessed 4 mice running around the restaurant side - he informed us this is a known problem and they are setting mice traps - I am concerned around the handing of food and a move infestation- where people are dinning and mice are running around freely in the restaurant under tables1) Observed 7 dead mice in mechanical traps during inspection and 4 dead mice were noted on the November 25, 2024, pest report. 2) Mouse droppings were observed on the dough mixer stand, behind coolers, beside the pizza oven, throughout the kitchen floor and in the service area. 3) Holes were found in the exterior wall by the back exit door.4) Holes were found on the wall by the oven and walk-in beer cooler and Holes were noted on the pest report throughout the facility.5) Debris build-up on the kitchen' floor hard to reach areas, providing food source for the mice. 6) Water leaking by the dishwasher area and pasta station, providing a water source for mice.7) Upstairs clutter was noted on the pest report that provides hiding or nesting location for mice.Increase pest control and address all the issues noted.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • 1) Holes were noted wall by the pizza oven and walk-in beer cooler and other holes thoughout the facility were noted on the pest report. Fix the holes.2) Water was leaking underneath the dishwasher station and pasta station. 3) Sewer smell noted by the grease trap. 2 to 3) Address the plumbing problem.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • 1) Mouse droppings and debris were found on the floor corners throughout the facility. 2) Grease build-up inside the deep fryers. 3) Grease build-up on the pizza pan bin storage by the pizza oven.4) Grime build-up on the baseboards.5) Upstairs clutter was noted on pest report.1 to 5) Please clean these areas.
  6. Demand Inspection

    1 infraction

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Mice droppings were observed underneath the dishwasher, behind the stand mixer, and in the upstairs storage room.Staff the cleaned up these dropping at the time of the inspection. Ensure that the facility is inspected daily for droppings. Any areas contaminated by dropping should be cleaned and sanitized.
  7. Risk Management Inspection

    1 infraction

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Today's inspection:Few mouse droppings were found in the dry storage. April 18, 2024, pest report stated that two mice was caught in the traps.Previous inspection:Provided PHI with new pest report. April 5, 2024, pest report stated that there is no pest activity. Sanitation is still an issue in the kitchen. Purchased 12 new traps. New glue boards in all cat tin traps. - Few mouse droppings were found in the dry storage room during today's inspection
  8. Risk Management Inspection

    5 infractions

    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Open storage trolley bins stick out more than 6 inches past the edge of the prep counter, resulting in food debris falling into them during food preparation. Dried food debris build-up on the open storage trolley bins and pizza pans and lids stored inside.Provide lid for the storage trolley bins or store them in clean area.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Provided PHI with new pest report. April 5, 2024, pest report stated that there is no pest activity. Sanitation is still an issue in the kitchen. Purchased 12 new traps. New glue boards in all cat tin traps. - Few mouse droppings were found in the dry storage room during today's inspectionPrevious Inspection:1) Three mice were found in the mouse traps and mouse droppings were found underneath the pizza dough prep table and behind the machine.2) Holes noted underneath the dishwasher.3) Food debris, grease and grime were found throughout the kitchen.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • 1) Holes on the wall underneath the dishwasher. Fix the wall.2) Holes on the wall were fixed with insulation spray foam. Repair the walls so it is smooth, impervious to moisture and easy to clean.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • 1) Dust and grease build-up on the order menu monitor and its wires. 2) Equipment wheels and legs were covered with grime1 to 2) Clean these areas.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • 1) Slight grease and debris build-up underneath and behind the kitchen equipment.2) Slight grime and food debris build-up on the kitchen baseboards and floor's hard to reach areas. 1 to 2) Clean these areas. 3) The cleaning schedule was signed off even though the cleaning was not done. Properly implement the cleaning schedule and have it signed off by management daily following work completion.
  9. Monitoring Inspection

    7 infractions

    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Open storage trolley bins stick out more than 6 inches past the edge of the prep counter, resulting in food debris falling into them during food preparation. Dried food debris build-up on the open storage trolley bins and pizza pans and lids stored inside.Provide lid for the storage trolley bins or store them in clean area.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Bags of pre-portioned shredded cheese on ice bath were stored above the load limit. Cheese top was measured at 16.6 degrees C. Store all cold perishable food at 4 degrees C or below.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • 1) Three mice were found in the mouse traps and mouse droppings were found underneath the pizza dough prep table and behind the machine.2) Gap along the side and bottom of the back exit door. Holes noted underneath the dishwasher.3) Mouse traps were covered in grease and food debris. Many of the traps were missing glue boards. 4) Food debris, grease and grime were found throughout the kitchen.5) No date on the pest report provided. Sanitation issue was noted on the report.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • 1) Floor drain was missing a cover. Provide a cover. 2) Holes on the wall underneath the dishwasher. Fix the wall.3) Holes on the wall were fixed with insulation spray foam. Repair the walls so it is smooth, impervious to moisture and easy to clean.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • 1) Dust and grease build-up on the stand up freezer next to deep fryers.2) Dust and grease build-up on the pizza vents and oven.3) Dust and grease build-up on the order menu monitor and its wires. 4) There was dust, grease, and food stains build-up on kitchen main line equipment.1 to 4) Clean all the kitchen equipment.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Repeat InfractionDust build-up on the on ceiling tiles and vents, equipment and wires. Clean these areas.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • 1) Grease and dust build-up on the kitchen ceiling tiles..2) Grease, dust and food debris build-up on the kitchen walls. 3) Grease and debris build-up underneath and behind the kitchen equipment.4) Grime and food debris build-up on the kitchen baseboards and floor's hard to reach areas. 1 to 4) Clean the entire kitchen5) Debris, water and grease build-up on the mechanical mouse traps. Clean or replace the mechanical mouse traps. 6) The cleaning schedule was signed off even though the cleaning was not done. Properly implement the cleaning schedule and have it signed off by management daily following work completion.

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