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Bufflehead

21 Lakeshore Dr W Penticton BC V2A 7M5 · Restaurant - Food Service

Details

Google rating
3.5 / 5 (18)

Opening hours

  • Friday7 a.m.–8 p.m.
  • Monday7 a.m.–8 p.m.
  • Saturday7 a.m.–8 p.m.
  • Sunday7 a.m.–8 p.m.
  • Thursday7 a.m.–8:30 p.m.
  • Tuesday7 a.m.–8 p.m.
  • Wednesday7 a.m.–8 p.m.

Contact details, hours and reviews from Google Maps

Inspection summary

Bufflehead has been inspected 12 times by Interior Health Authority since November 27, 2013. The most recent inspection, on December 15, 2025, found no infractions.

6 of 12 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Protecting food from contamination and Food temperature control.

The last 3 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 5 times across 5 separate inspections, most recently on August 22, 2022. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 3 times across 3 separate inspections, most recently on August 20, 2019. For example: 7 Are foods protected from contamination?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times on September 25, 2017. For example: 3 - Are proper cooling procedures followed?

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on August 10, 2022. For example: 7 Are there handwashing stations available and properly supplied?

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 5 times across 3 separate inspections, most recently on August 22, 2022. For example: 3 Are written food handling procedures (Food Safety Plan) current and available on site?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    0 infractions

  3. Monitoring

    0 infractions

  4. Monitoring

    3 infractions

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Operator must provide spray bottles containing QUAT sanitizer at 200 ppm.
      • F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
    • F3.3 Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): Operator requested an extension for completing the Food Safe Plan.
      • F3.3A Operator must have written food handling procedures that includes all potentially hazardous foods on site.
    • F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): Operator requested an extension for completing the Sanitation Plan.
      • F3.4A Written sanitation procedures must include cleaning and sanitizing requirements for the establishment and all equipment and utensils.
  5. Monitoring

    4 infractions

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Operator must provide spray bottles containing QUAT sanitizing solution at 200 ppm concentration. All spray bottles must be labeled. Sanitizing solution should be changed daily. Re-fill station is located at Convention Centre kitchen.
      • F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
    • F2.7 Are there handwashing stations available and properly supplied?
      • Observation(s): Operator must install a liquid soap dispenser.
      • F2.7B Handwashing station must be supplied with liquid soap in a dispenser.
    • F3.3 Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): Operator must develop written Food Safety Plan. A copy should be emailed to the health inspector.
      • F3.3A Operator must have written food handling procedures that includes all potentially hazardous foods on site.
    • F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): Operator must develop written Sanitation Plan. A copy should be emailed to the health inspector.
      • F3.4A Written sanitation procedures must include cleaning and sanitizing requirements for the establishment and all equipment and utensils.
  6. Monitoring

    0 infractions

  7. Monitoring

    2 infractions

    • F1.7 Are foods protected from contamination?
      • Observation(s): Ice intended for consumption must be stored in a sanitized container and covered. The ice scoop handle must be stored in a way that the ice is protected from contamination.
      • F1.7B Ready-to-eat foods must be stored in a manner that prevents cross contamination.
    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Blender jugs must be properly sanitized . Refer to Starbucks Sanitation plan. Staff need training on sanitation procedures and chemicals.
  8. Monitoring

    3 infractions

    • F1.3 - Are proper cooling procedures followed?
      • Observation(s): 1. Cooked rice was being cooled at room temperature. Measured temperature at 25-27C. Worker stated that it had been left out in excess of 2 hours - CDI Worker voluntarily discarded product. Ensure that foods are cooled as rapidly as possible in an approved manner (60-20C within 2 hours and from 20-4C within 4 hours). Portion batches into shallow pans (using an ice bath or cooling wand for liquid products) to facilitate rapid cooling.
      • F1.3A - Potentially hazardous food must be cooled from 60°C to 20°C within 2 hours and from 20°C to 4°C within 4 hours.
    • F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): 1. Frozen meats were being thawed at ambient temperature - CDI Do not thaw frozen foods at ambient temperature as this can allow pathogens and/or their toxins to rapidly multiply. Ensure that foods are thawed using one of the following methods: - Under cold running water; - In a cooler overnight; or - As a part of the cooking process, provided that it is heated to 74C within 2 hours. Refrigeration units measured at or below 4C at the time of inspection. Reminder: Portion out amounts of potentially hazardous foods needed for anticipated rushes. Discard any potentially hazardous foods that are stored in the DangerZone in excess of 2 hours.
      • F1.4D - Potentially hazardous food must be thawed using appropriate equipment and/or approved methods.
    • F2.3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): 1. Chemical solution used by worker as a sanitizer is not an acceptable sanitizer. Label states use for non-food contact surfaces. Do not use the solution. Dispose of the solution being used in spray bottles. Sanitizers must be the appropriate type and concentrations (bleach 100 ppm, QUATS: 200 ppm) at all times to ensure adequate sanitation of food contact surfaces. Verify concentrations with test strips. Refresh solutions as needed. 2. Discussed cleaning and sanitizing procedures with Chef and Souschef onsite. Workers were combining cleaning and sanitizing steps. Do not mix sanitizer with soap/cleaners as they can interfere with the sanitizers efficacy. Use the following method to clean and sanitize food contact surfaces: - Remove dirt, grime, and food debris - Wash with cleaners/soap and hot water - Rinse with clean water - Sanitize with an approved sanitizer solution (QUATS: 200 ppm, bleach: 100 ppm -> 1/2 tsp bleach per L of water) with a contact time of at least 2 minutes. High temperature dishwasher reached at least 72C at the plate at the time of inspection.
      • F2.3G - Equipment, utensils and food contact surfaces must be cleaned and sanitized in a manner that removes contamination.
  9. Monitoring

    3 infractions

    • 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): 1. There was a build-up of debris in the hard-to-reach areas of the meat slicer at the time of inspection -CDI Ensure that food contact surfaces are cleaned and sanitized at least every 2 hours (or as needed) to prevent the contamination of foods. 2. Cutting boards had deep worn grooves at the time of inspection. Replace any cutting boards that show signs of wear and tare as the grooves cannot be fully cleaned and sanitized, allowing pathogens to grow and contaminate foods. 3. There was a build-up of food debris and grime in the hard-to-reach areas of the "2nd" walk-in freezer at the time of inspection. Regularly clean and sanitize your premises to prevent the accumulation of food debris, as they can attract pests. High temperature dishwasher reached at least 72C (plate level) at the time of inspection.
      • 8.7 - Equipment, utensils and food contact surfaces must be cleaned and sanitized in a manner that removes contamination.
    • 9 - Are foods handled in a sanitary manner and protected from contamination?
      • Observation(s): Flytraps were being hung directly over a processing area at the time of inspection. Remove and relocate the fly trap. Ensure that it does not hang over food processing areas to prevent contamination of foods.
      • 9.1 - The operator must ensure that all food on the premises is protected from contamination.
    • 18 - Are the sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): The dishwasher final sanitizing rinse temperature was not being checked and recorded. The final sanitizing rinse temperature for the dishwasher must be checked and recorded at least daily. The dishwasher must be able to achieve a final rinse temperature of 82C (at the gauge) or 71C (at the plate).
  10. Monitoring

    1 infraction

    • 15.3 - Are foods protected from contamination and/or cross contamination?
      • Observation(s): Cooked burgers in walk-in cooler discarded as they were not covered. Ensure all foods are kept covered, and dated.
      • Foods must be covered to protect from contamination.
  11. Monitoring

    0 infractions

  12. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Dennis Graham

    Standard breakfast fare. Service was good. Lovely outside patio. Fresh air off the lake.and all that. The one thing that could be easily rectified, is the lack of shade. There are nearly 20 tables on the patio. A couple of trees provide some shade, but there are only 4 umbrellas for all those tables.

  • Deb R.

    This restaurant is located in the Penticton Lakeside resort. We went here every day for breakfast. My favourite breakfast is shown in the picture and it was absolutely delicious and the price was very reasonable. There was something for everyone. They also serve Starbucks coffee with free refills!

  • Scott Osborne

    Best Eggs Benny I've ever had. Everything was seasoned to perfection, my hash browns may as well have been cooked table side - they were so hot. Had the spicy chicken eggs Benny, and was stuffed. Service was great, server was friendly and attentive. Spectacular breakfast, we will be making this our breakfast spot from here on.

  • Becca (Zoltess)

    Breakfast is excellent. Love this place. You can sit indoors or outside on the patio.

  • Shirin Divanbeigi

    Great view and lovely service. The food is average.

  • Katy B-U

    Had a lovely brunch here, the eggs Benny were delicious 😋. The waitstaff were pretty young but very attentive & sweet. Overall a great experience & perfect end to our mini get away.

  • Darlene Hundal

    We had an amazing breakfast at the Bufflehead this morning! The atmosphere on the water was beautiful! The service was friendly and efficient. We ordered Mimosas and Classic eggs Benny, it came out piping hot even though it was busy . The roasted potatoes were perfectly done with a little crispyness. The eggs were done perfect as well. I would recommend this restaurant all day long!

  • Brian “Hatchi” McIntyre

    The Classic Benny with tomatoes and avocado is particularly good. They also serve Starbucks coffee.

  • Dennis Graham

    Standard breakfast fare. Service was good. Lovely outside patio. Fresh air off the lake.and all that. The one thing that could be easily rectified, is the lack of shade. There are nearly 20 tables on the patio. A couple of trees provide some shade, but there are only 4 umbrellas for all those tables.

  • Deb R.

    This restaurant is located in the Penticton Lakeside resort. We went here every day for breakfast. My favourite breakfast is shown in the picture and it was absolutely delicious and the price was very reasonable. There was something for everyone. They also serve Starbucks coffee with free refills!

  • Scott Osborne

    Best Eggs Benny I've ever had. Everything was seasoned to perfection, my hash browns may as well have been cooked table side - they were so hot. Had the spicy chicken eggs Benny, and was stuffed. Service was great, server was friendly and attentive. Spectacular breakfast, we will be making this our breakfast spot from here on.

  • Becca (Zoltess)

    Breakfast is excellent. Love this place. You can sit indoors or outside on the patio.

  • Shirin Divanbeigi

    Great view and lovely service. The food is average.

  • Katy B-U

    Had a lovely brunch here, the eggs Benny were delicious 😋. The waitstaff were pretty young but very attentive & sweet. Overall a great experience & perfect end to our mini get away. …

  • Darlene Hundal

    We had an amazing breakfast at the Bufflehead this morning! The atmosphere on the water was beautiful! The service was friendly and efficient. We ordered Mimosas and Classic eggs Benny, it came out piping hot even though it was busy . The …

  • Brian “Hatchi” McIntyre

    The Classic Benny with tomatoes and avocado is particularly good. They also serve Starbucks coffee.

  • Kris Marsel

    Great service, fantastic prices.. with a view. Perfevt

  • Kai Berge

    The cappuccinos were very good. Our meals were also good. The service was prompt.

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