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Castlegar House

3405 4 Ave Castlegar BC V1N 2T4 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Castlegar House has been inspected 6 times by Interior Health Authority since July 6, 2017. The most recent inspection, on February 25, 2026, recorded 1 infraction.

None of the 6 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 1 infraction recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 9 times across 6 separate inspections, most recently on February 25, 2026. For example: 3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 4 times across 4 separate inspections, most recently on June 26, 2024. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 4 times across 2 separate inspections, most recently on June 26, 2024. For example: 1 - Do the manager and employees meet the employment requirements and are they assessed regularly for performance?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Routine Inspection

    1 infraction

    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): Care plans included information around what level of assistance is needed for oral care, but did not include directions to guide staff in oral care provision. Lack of information guiding staff as to what oral care interventions are needed could lead to inconstant oral care provision for persons in care. Submit by March 13, 2026, a written plan outlining how you will ensure all persons in care have a oral health care plan. The plan must include the system you will implement to support ongoing monitoring to ensure sustained compliance.
      • R10.3D - Care plans must includes an oral health care plan; 81( 3 )(b)
  2. Routine Inspection

    7 infractions

    • R3.1 - Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): The system to ensure that all employees comply with the policies and procedures of the medication safety advisory committee is ineffective. A review of medication administration records identified several instances where PRN (as needed) medication effectiveness was not documented.
      • R3.1AA - Ensure that all employees comply with the policies and procedures of the medication safety and advisory committee; 68 ( 4 )
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): The system to ensure that with each person in care's record consent in writing from the person in care or a parent or representative of the person in care to call a medical practitioner, nurse practitioner or ambulance in case of accident or illness is kept, is ineffective. On review of persons in care's records, two out of three persons in care's records were missing the required consent in writing.
      • R4.1L - Have and keep written consent from the person in care, or a parent or representative to call a medical or nurse practitioner or ambulance in case of accident or illness; 78( 3 )(a)
    • R4.6 - Are facility records current and complete?
      • Observation(s): The system to ensure that a record of menu substitutions is kept is ineffective. Facility staff reported that no record of menu substitutions is kept.
      • R4.6C - Retain food services records of menus and menu substitutions; 87(b)
    • R5.1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?
      • Observation(s): The system to ensure that a menu is developed for at least a four week period is ineffective. Facility staff reported that a four week menu was not developed.
      • R5.1B - Develop a menu for persons in care accommodated for greater than 6 weeks, for at least each 4 week period; 62( 1 )(b)
    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): The system to ensure that all food is safely stored is ineffective. On review of the facility's monitoring records of fridge and freezer temperatures, it was observed that temperature monitoring of two separate freezers was not being conducted.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system to ensure that all rooms and common areas are maintained in a safe and clean condition is ineffective as evidenced by the following: - Three holes in the backyard grass, with rocks placed in them, all of which pose a tripping hazard. - A portion of the fence bordering the backyard, which is missing fence boards, has a piece of metal and concrete block partially blocking the gap which poses a risk to injure persons in care. - Possible water damage and black spots noted to the drywall behind the kitchen sink, which have the potential to pose a health risk to persons in care.
      • R7.1J - Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system to ensure that the care and supervision of a person is consistent with the terms and conditions of the person in care's care plan is inefficient. A falls mat was observed in one person in care's bedroom where the falls mat is used as a falls prevention measure as reported by staff; however, it was not noted within the person in care's care plan.
      • R10.3M - Ensure that the care and supervision of a person in care is consistent with the terms and conditions of the person's care plan; 82
  3. Routine Inspection

    3 infractions

    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): It was identified during the inspection that there is currently no system in place to monitor fridge and freezer temperatures to ensure safe storage of food.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): It was identified during the inspection that the system to ensure persons in care did not have access to hazardous materials was ineffective. The cupboard containing sharps, as well as the closet containing cleaning agents were both unlocked at the time of inspection. This was corrected during inspection.
      • R7.1AK- Provide appropriately furnished and equipped areas for secure, safe and adequate storage of cleaning agents, chemical products and other hazardous materials; 35( 1 )(c)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system for ensuring that care plans are updated to include current information appeared to be ineffective. It was identified that information within a person in cares care plan was out dated. It was also noted that person specific risk assessments were not dated, and staff are unable to determine which risk assessments are current.
      • R10.3K - Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81( 4 )(b)(i)(ii)
  4. Routine Inspection

    1 infraction

    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system for ensuring that care plans are updated to ensure they include current information appeared to be ineffective. Licensing officer (LO) noted that care plan for a person in care referred staff to an outdated swallow assessment.
      • R10.3K - Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81( 4 )(b)(i)(ii)
  5. Monitoring

    2 infractions

    • R10.4 - Are restraint and fall prevention plans appropriate?
      • Observation(s): In review of one resident's care plan, it was noted that there is instruction for use of restraint as a last resort. However, there was no information on the type of restraint, how it is to be used and for how long it is to be used.
      • R10.4G - Document in the care plan the use of the restraint, its type and the duration for which it is used ; 73( 2 )c
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The wooden walkway leading to the entrance of the facility is in poor condition leading to tripping hazards for the residents. The boards are lifting and the nails were noted to be sticking up in some areas. The bedroom flooring was noted to have some areas of separation leading to infection control issues. The licensee explained that they have a hard time with incontinent issues with eliminating odours and maintaining cleanliness. Please respond to licensing by the above noted date with the plan of how these items will be addressed.
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
      • R7.1J - Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
  6. Monitoring

    3 infractions

    • RB1.25 - Are care plans developed within 30 days of admission for admissions of 30 days or more?
      • Observation(s): See number 10 on the inspection report. "Licensing officer could not locate any medication care plans. There was not any instructions to be found indicating how residents take their medications."
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The outdoor seating area did not have any shelter from the sun or rain. There is a plan in place to have an awning built over the area, however, there is lack of an interim measure in place at this time.
      • R7.1AN - Provide outside activity areas that have comfortable seating including a reasonable amount of shelter from sun and inclement weather; 36 ( 1 ) (c)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): Licensing officer could not locate any medication care plans. There was not any instructions to be found indicating how residents take their medications.
      • R10.3B - Care plans must include a plan to address medication, including self-medication; 81( 3 )(a)(i)

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