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CRYSTAL BALLROOM/PLAZA BALLROOM

151 E WACKER DR, CHICAGO, IL 60601 · Restaurant

Inspection summary

CRYSTAL BALLROOM/PLAZA BALLROOM has been inspected 20 times by Chicago Department of Public Health since June 21, 2010. The most recent inspection, on June 10, 2026, recorded 3 infractions.

13 of 20 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 3 times across 2 separate inspections, most recently on February 14, 2019. For example: NON-FOOD/FOOD CONTACT SURFACES CLEAN

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 15 times across 6 separate inspections, most recently on June 10, 2026. For example: TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 2 times across 2 separate inspections, most recently on February 1, 2019. For example: MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 2 times across 2 separate inspections, most recently on March 18, 2016. For example: FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

20 inspections

  1. Canvass

    3 infractions

    • 53. TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
      • OBSERVED NO GARBAGE CAN WITH LID IN STAFF WOMEN'S TOILET ROOM MUST PROVIDE AND MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • MUST GROUT FLOOR NEAR ICE MACHINE.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • MUST CLEAN SPILLAGE FROM FLOOR AND KEEP DRY.
  2. Canvass

    0 infractions

  3. Canvass

    4 infractions

    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • OBSERVED MISSING COLD WATER HANDLE ON HAND WASHING SNK IN WOMEN WASHROOM. INSTRUCTED MANAGER TO REPLACE AND MAINTAIN.
    • 53. TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
      • OBSERVED NO COVERED RECEPTACLE IN WOMEN WASHROOM. INSTRUCTED MANAGER TO PROVIDE AND MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED FOOD AND LIQUID SPILLS ON FLOOR NEAR COFFEE MACHINES AND ICE MACHINE. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED MISSING CEILING TILE. INSTRUCTED MANAGER TO REPLACE.
  4. Canvass

    0 infractions

  5. Non-Inspection

    0 infractions

  6. Non-Inspection

    0 infractions

  7. Non-Inspection

    0 infractions

  8. Canvass Re-Inspection

    4 infractions

    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED COFFEE RESIDUE LEFT IN THE COFFEE BREWING MACHINE LOCATED IN THE KITCHEN PREP AREA. INSTRUCTED TO REMOVE RESIDUE, CLEAN AND SANITIZE BETWEEN USES.
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • OBSERVED NO BACK FLOW PREVENTER DEVICE ON THE COFFEE MACHINE. INSTRUCTED TO INSTALL SO THAT IT CAN BE LOCATED TO BE SERVICED AND MAINTAINED.
    • 53. TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
      • OBSERVED THE UNISEX EMPLOYEE TOILET ROOM LOCATED NEAR THE ICE MACHINE AND WALK IN COOLER IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN AT ALL TIMES. A LINGERING SMELL OF CIGARETTE SMOKE WAS ALSO NOTED WITHIN THE WASHROOM. PERSON IN CHARGE WAS INFORMED AND MADE AWARE TO CLOSELY MONITOR.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS AND SURFACES THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP COOLERS, HOT-HOLDING UNITS, PREP TABLES AND COFFEE PREP AREAS TO REMOVE SPILLS, FOOD DEBRIS AND DIRT BUILDUP. MUST MAINTAIN AT ALL TIMES.
  9. Canvass

    6 infractions

    • 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
      • OBSERVED NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY/TRAINING SYSTEM AND MAINTAIN WITH VERIFIABLE DOCUMENTS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-010. NO CITATION ISSUED
    • 16. FOOD-CONTACT SURFACES: CLEANED & SANITIZED
      • OBSERVED INTERIOR OF ICE MACHINE LOCATED IN KITCHEN PREP AREA WITH A BUILD-UP OF PINK AND BROWN SLIME-LIKE SUBSTANCE ON THE TOP PANEL, DRIPPING ONTO ICE CUBES. ICE IS USED FOR HUMAN CONSUMPTION. INSTRUCTED TO CLEAN,SANITIZE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED COFFEE RESIDUE LEFT IN THE COFFEE BREWING MACHINE LOCATED IN THE KITCHEN PREP AREA. INSTRUCTED TO REMOVE RESIDUE, CLEAN AND SANITIZE BETWEEN USES.
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • OBSERVED NO BACK FLOW PREVENTER DEVICE ON THE COFFEE MACHINE. INSTRUCTED TO INSTALL SO THAT IT CAN BE LOCATED TO BE SERVICED AND MAINTAINED.
    • 53. TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
      • OBSERVED THE UNISEX EMPLOYEE TOILET ROOM LOCATED NEAR THE ICE MACHINE AND WALK IN COOLER IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN AT ALL TIMES. A LINGERING SMELL OF CIGARETTE SMOKE WAS ALSO NOTED WITHIN THE WASHROOM. PERSON IN CHARGE WAS INFORMED AND MADE AWARE TO CLOSELY MONITOR.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS AND SURFACES THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP COOLERS, HOT-HOLDING UNITS, PREP TABLES AND COFFEE PREP AREAS TO REMOVE SPILLS, FOOD DEBRIS AND DIRT BUILDUP. MUST MAINTAIN AT ALL TIMES.
  10. Canvass

    0 infractions

  11. Canvass

    0 infractions

  12. Canvass

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • Walk in cooler shelving/racks not clean, need detailed cleaning(crevices). Cooler shelving/racks not clean, need detailed cleaning(crevices).
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • Floors in Ballroom areas not clean, need detailed cleaning(corners).
  13. Canvass

    2 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • MUST REPAIR WARPED DOOR THRESHOLD AND WARPED DOOR SWEEP AT THE ENTRANCE SIDE DOOR AND MIDDLE REVOLVING DOOR. ABOVE STATED DOORS ARE RODENT PROOFED AT THIS TIME.
    • 45. FOOD HANDLER REQUIREMENTS MET
      • MUST PROVIDE ALL FOOD STAFF WITH THEIR ILLINOIS FOOD HANDLER'S CERTIFICATION AT ALL TIMES. MUST PROVIDE FOR THE NEXT ROUTINE INSPECTION.
  14. Canvass

    0 infractions

  15. Canvass

    0 infractions

  16. Canvass

    0 infractions

  17. Canvass

    0 infractions

  18. Canvass

    0 infractions

  19. Canvass

    0 infractions

  20. Canvass

    1 infraction

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOOR AROUND FLOOR DRAIN IN POOR REPAIR, BROKEN TILES TRAPPING WASTE WATER, INSTRUCTED TO REPAIR.

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