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Dairy Queen

8423 Elbow Drive SW Calgary AB T2V 1K8 · Food - General

Inspection summary

Dairy Queen has been inspected 5 times by Alberta Health Services (Environmental Public Health) since February 29, 2024. The most recent inspection, on July 14, 2026, recorded 4 infractions.

None of the 5 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 9 infractions recorded. The higher-risk findings here relate to: Pests and Food temperature control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 4 times across 4 separate inspections, most recently on July 14, 2026. For example: Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on May 8, 2025. For example: Are food temperatures during storage and processing being controlled to maximize food safety?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 11 times across 5 separate inspections, most recently on July 14, 2026. For example: Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 2 times across 2 separate inspections, most recently on June 24, 2026. For example: Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 2 times across 2 separate inspections, most recently on May 8, 2025. For example: Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Risk Management Inspection

    4 infractions

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • "Outstanding"Back delivery door had significant gap on the sides and also underneath the door. Please repair.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • "Reoccurring"Staff washroom opens to food storage and handling area and was kept wide open instead of having a self-closing hinge.- corrected during inspection. Requirement:Keep washroom door closed all the time
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • "Outstanding"Some of the lights in the main kitchen were missing the shatterproof covers. Please install covers.Baseboard was missing on the hallway going to back delivery door. Baseboard was loose, coming away behind the handwashing sink in the back area.The surface of some of the ceiling panels were worn out, rough. Please repair.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • "Outstanding"Deep cleaning is required thorough the kitchen. -The main prep area (floor had greasy/blackish grime buidlup on the edges of the floor.- ceiling panels/exhaust fans had loose dust coming out.-the shelves and the floor of the wooden cabinet had oil marks/spills-create a cleaning schedule for kitchen and implement it. -thorough cleaning is required.
  2. Monitoring Inspection

    5 infractions

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Back delivery door had significant gap on the sides and also underneath the door. Please repair.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • Some of the lights in the main kitchen were missing the shatterproof covers. Please install covers.Baseboard was missing on the hallway going to back delivery door. Baseboard was loose, coming away behind the handwashing sink in the back area.The surface of some of the ceiling panels were worn out, rough. Please repair.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • "Reoccurring"Staff washroom opens to food storage and handling area and was kept wide open instead of having a self-closing hinge.- corrected during inspection. Requirement:Keep washroom door closed all the time
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • The mini black refrigerator in the front area was measured at 10 C surface temperature. Internal temperature reading also taken with probe thermometer (8.3C). All perishables removed onsite and transferred to another cooler.Please reset/repair the cooler, it must be maintained at 4C or below.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Deep cleaning is required thorough the kitchen. -The main prep area (floor had greasy/blackish grime buidlup on the edges of the floor.- ceiling panels/exhaust fans had loose dust coming out.-the shelves and the floor of the wooden cabinet had oil marks/spills-create a cleaning schedule for kitchen and implement it. -thorough cleaning is required.
  3. Monitoring Inspection

    5 infractions

    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Scoop handles were kept in cookie crumbs and chocolate crumbs in the bulk storage bins.Requirement:Store scoop handles out of food to prevent contamination.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Thermometer was not provided in one prep cooler located in front area.Requirement:Provide thermometer in the cooler.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • Staff washroom opens to food storage and handling area and was kept wide open instead of having a self-closing hinge.Requirement:Keep washroom door closed all the time
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • Floor covering was missing making surface rough under the sink in back area.Requirement:Provide floor covering in this area to make surface smooth, washable and non-absorbent.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • a) Lid of one prep cooler located in front area was detached.b) Front plastic ledge of ice machine was damaged.Requirement:a) Repair lid of prep cooler.b) Repair front ledge of ice machine.
  4. Monitoring Inspection

    4 infractions

    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • 1) Stacks of milk products in crates were on the floor in the walk-in cooler.- Ensure all food products are not touching the floor and at least 6 inches off the ground.2) Ice scoop stored directly in the ice in ice well.- Store ice scoop in separate clean food safe container.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Update Nov 13, 2024:Droppings were observed inside cabinets by the drive thru pop machine, and inside cabinet at front service counter under the cash register.- Clean and disinfect the affected areas with droppings.Hole at service door was still present. Located bottom left corner.- Seal the hole and ensure facility is vermin proofed.Pest reports were reviewed with manager onsite and advised them to follow the recommendations on the pest reports and seal up holes in areas of concern.1. Mouse droppings observed in the back storage room, and inside cabinets by the drive-thru pop machine2. Small hole between the floor and the back receiving door
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • Staff washroom opens to food storage and handling area and needs a self closing hinge.- Install a self closing hinge to the staff washroom next to the syrup station.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Syrup spills under the syrup station in back of house near staff washroom.- Clean up the syrup spill and ensure regular cleaning is conducted.
  5. Monitoring Inspection

    2 infractions

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • 1. Mouse droppings observed in the back storage room, and inside cabinets by the drive-thru pop machine2. Small hole between the floor and the back receiving door
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Build-up under cooler door handles

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