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Dixon Place Home

4649 Bolduc Rd Vernon BC V1B 3J1 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Dixon Place Home has been inspected 9 times by Interior Health Authority since November 7, 2014. The most recent inspection, on November 13, 2025, found no infractions.

2 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 8 times across 5 separate inspections, most recently on August 27, 2024. For example: 1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 5 times across 5 separate inspections, most recently on August 27, 2024. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 7 times across 4 separate inspections, most recently on November 10, 2020. For example: 3 - Does the facility demonstrate appropriate outbreak prevention and control measures?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    4 infractions

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The system to ensure that all policies and procedures are followed is ineffective. A review of the medication set-up checklists identified two checklists for the same month that varied and were incomplete.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
    • R4.6 - Are facility records current and complete?
      • Observation(s): The system to ensure that menus substitutions are recorded is ineffective, there were no records.
      • R4.6C - Retain food services records of menus and menu substitutions; 87(b)
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system to ensure that water accessible to persons in care is not heated to more than 49 degrees Celsius is ineffective. There was no system in place to monitor and record water temperatures. The system for maintaining the physical environment is ineffective as noted by the observed deficiencies; Paint peeling off walls Damaged electrical outlet cover in a bathroom Unused bedroom requires paint and wall damage repairs
      • R7.1C - Ensure water accessible to a person in care does not exceed 49 degrees Celsius; 17
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system to ensure that care plans have all the components is ineffective. A review of care plans identified that there were no Recreation plans. Please ensure that care plans contain all the required components of a care plan.
      • R10.3F - Care plans must include a recreation and leisure plan; 81( 3 )(d)
  3. Routine Inspection

    1 infraction

    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): It was observed that a shed containing garden tools was not locked, posing a safety risk.
      • R7.1J - Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): The system in place to guide staff if fridge/freezer temperatures are out of range is ineffective.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
  6. Monitoring

    2 infractions

    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): It was noted during the inspection personal information of persons in care was posted on a cupboard in the kitchen area. The kitchen area is accessible to persons in care and visitors. The personal information was removed and stored appropriately during the inspection.
      • R4.1S - Keep the records and personal information of persons in care confidential to the greatest extent possible while maintaining the health, safety and dignity of persons in care; 93
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system in place to ensure secure storage for cleaning supplies is ineffective. A bottle of Lysol wipes was found unlocked in a cupboard underneath the kitchen sink. The wipes were removed and securely stored during the inspection.
      • R7.1AK- Provide appropriately furnished and equipped areas for secure, safe and adequate storage of cleaning agents, chemical products and other hazardous materials; 35( 1 )(c)
  7. Monitoring

    2 infractions

    • R3.1 - Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): The system for ensuring compliance with criminal records is ineffective. One criminal record check was noted to be missing from the sampling of staff records reviewed. An application to the Ministry was on file but the results of the check were not on file.
      • R3.1B - Ensure criminal record checks are obtained for all employed persons; 37( 1 )(a)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system for ensuring compliance with reviewing care plans is ineffective. The care plan of one individual had not been reviewed for over one year. The manager stated that they had just reviewed the care plan but there was no signature or review date on the care plan. The manager corrected this during the inspection. Several oral care plans had not been reviewed for over one year. The reviewing of care plans was noted on the previous inspection. Reviewing of the care plans remains outstanding.
      • R10.3K - Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81( 4 )(b)(i)(ii)
  8. Monitoring

    4 infractions

    • 2.1 Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The effectiveness of as needed (PRN) medications were not noted on the Medication Administration Record for several PRN medications given in the past few months.
      • Ensure policies are implemented by employees; 85( 1 )(d)
    • 3.1 Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): A sampling of staffing records were reviewed and one staff record had only one reference check on file. The second reference check was faxed to the facility from one of the sister sites as the local sites share some staff between them. This item was corrected during the inspection.
      • Obtain character references for all employed persons; 37( 1 )(b)
    • 7.1 Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): Monthly safety checklist for the safety equipment in the facility has not been completed since August of 2015.
      • Inspect and maintain on a regular basis all rooms and common areas, emergency exits, equipment, and monitoring and signalling devices; 22 ( 3 )
    • 10.3 Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): A service plan on one persons in care records had not been reviewed since July of 2014. The manager stated a new service plan had been discussed but was unable to locate the review document on this particular service plan.
      • Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81( 4 )(b)(i)(ii)
  9. Monitoring

    6 infractions

    • 9 - Are persons in care able to have family or a representative participate on the resident or family council on their own behalf?
      • Observation(s): No resident/family council has been established.
    • 17 - Is the most recent routine inspection report displayed in a prominent place? (does not apply to Child and Youth Residential or Community Living)
      • Observation(s): Does not apply for Community Living.
    • 5.1 Does the facility provide food services which meet nutritional needs and preferences for persons in care?
      • Observation(s): The facility does have a menu containing snacks but the daily snack menu does not always provide 2 food groups from the Canada Food Guide.
      • Provide for each day, at least 2 nutritious snacks with at least 2 food groups described in Canada's Food Guide; 62(2)( c)(i)
    • 6.2 Have all persons admitted to the facility complied with the Province’s immunization and tuberculosis control programs?
      • Observation(s): TB screening was missing from a person in care record. This item remains outstanding from the last inspection report.
      • Ensure that all persons admitted comply with the Province’s immunization and tuberculosis control programs; 49 (7)
    • 6.3 Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): Temperature logs for the facility fridge indicated daily readings between 6 - 8 degrees Celsius. Safe food storage temperature ranges between 0 - 4 degrees Celsius.
      • Ensure that food is safely prepared, stored, served and handled; 63 (7)
    • 7.1 Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): There was a large hole in the wall noted on the bedroom of a person in care. Window cleaner was found in a kitchen cupboard. CDI- window cleaner was removed and locked up with other cleaners during the inspection.
      • Maintain all rooms and common areas in a good state of repair; 22(1)(b)
      • Provide appropriately furnished and equipped areas for secure, safe and adequate storage of cleaning agents, chemical products and other hazardous materials; 35(1)(c)

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