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East Kootenay Regional Hospital

13 24th Ave N Cranbrook BC V1C 3H9 · Restaurant - Food Service

Official record from Interior Health →View on Google Maps →

Details

Google rating
3.2 / 5 (8)

Opening hours

  • FridayOpen 24 hours
  • MondayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • ThursdayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours

Contact details, hours and reviews from Google Maps

Inspection summary

East Kootenay Regional Hospital has been inspected 18 times by Interior Health Authority since November 13, 2013. The most recent inspection, on June 1, 2026, found no infractions.

17 of 18 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing.

The last 5 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on January 24, 2024. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

18 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    0 infractions

  3. Monitoring

    0 infractions

  4. Monitoring

    0 infractions

  5. Monitoring

    0 infractions

  6. Monitoring

    1 infraction

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Observation: High temperature dishwasher was not able to reach a dish level temperature of 71°C (160°F). Outer temperature gauge/display for final rinse cycle was lower than 82°C (180°F). Dishware was not being properly sanitized. Corrected During Inspection: Operator agreed to sanitize dishes in the three-compartment sink for the time being. Further Corrective Action: Repair/service high temperature dishwasher so that at least 71°C is reached at the dish level. Note: Operator noted that an iodine sanitizer could be connected to the dishwasher to provide a 12.5 ppm iodine solution to the dishware during the final rinse cycle. Please notify the area EHO if this option is used and ensure the product label is followed appropriately.
      • F2.3A Mechanical dishwasher/glasswasher must provide sufficient washing and sanitizing action to remove contamination.
  7. Monitoring

    0 infractions

  8. Monitoring

    0 infractions

  9. Monitoring

    0 infractions

  10. Monitoring

    0 infractions

  11. Monitoring

    0 infractions

  12. Monitoring

    0 infractions

  13. Monitoring

    0 infractions

  14. Monitoring

    0 infractions

  15. Monitoring

    0 infractions

  16. Monitoring

    0 infractions

  17. Monitoring

    0 infractions

  18. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Susan Wilson

    Yesterday at Diagnostic Imaging . Hospital friendly from the welcome women, check in through to leaving . Staff in Diagnostic imaging. Friendly, reassuring, made me feel relaxed . Very friendly and so knowledgeable. The hospital was is very clean . I can’t say enough about how lucky we are to have Cranbrook Regional Hospital. 🙏 Thanks so much ..

  • Ashley Sanderson

    Under staffed 4 hours and you don’t even talk with someone? Pretty sure there was a man with a broken hip and when I left he would have been 5 hours waiting to get a xray. The medical system is failing in so many ways and I just felt like they lost many good nurses and doctors when they forced them to do something to keep their jobs a few years back now. If I was that hospital I would be trying to hire more staff before they cause more damage to the people that live in the area. To add: nurses seem attentive and sweet and caring, they can only do so much, it’s not their fault their medical director is failing them.

  • Carrie Paxson (Carrie)

    What a beautiful, modern hospital with friendly, helpful staff. I was booked for some imaging here, so i spent some time here between appointments and had interactions with triages, check-ins, technicians and even the local gift shop. At every turn, I talked to helpful people that kept me moving along to get to where I needed to go. I also logged some steps and I was impressed with the modern decor, and the variety of rest stops where patients and visitors can wait, visit or rest. Some of the noteworthy ones were the gazebos and tents outside, and the spectacular MRI area. Even the main entrance had a gorgeous wood ceiling that I couldn’t help capture. The jewel of my time there were the people that helped me, but the decor shows that this facility is loved and well supported by the communities it serves.

  • Dominique Matejczuk

    Something seems really off in terms of the oncology/cancer treatment here- we live in Canada and out of the many places (5+) that I have lived in across Canada the treatment here is embarrassing inept. From a grumpy nurse delivering very hard news in a non-compassionate way (recurring behaviour from one; nurses usually have to take courses to maintain their professional practice and behaviour and this one who talks about her disabled child to her patients highlighting her hard life while she is treating stage 4 cancer patients? Where is the mindfulness here or professionalism here?). Another question for all staff, now that we are using iPads instead of physical paper with a checklist of duties- why aren’t the nurses of doctors and doctors here following any of the same procedures/protocols to maintain consistency between patients and treatment? For example today the nurse had to be reminded by the patient to put heparin into a port after taking blood samples which could cause blood clots in the coming days. A simple checklist of procedures would remind and ensure proper steps are followed as we all are human and forget. I know there has been a struggle securing full time doctors in Oncology but the previous doctor who retired truly cared for his patients and encouraged hiring a regular doctor for the cancer unit. This is needed as doctors are being transferred from ER to work the cancer unit for 4 days a month and again protocols are forgotten like checking the “cancer markers” numbers for a patient before chemotherapy. What’s going on here? Simple practices to ensure consistent practices and care are upheld is not happening here making an already disabled person struggle more and vouch for themselves when their health and mental strength is weak. Please step it up professionals, you truly make a difference in many lives!

  • Amy

    While I've had very amazing experiences with the maternity ward, and the day surgery unit, Going for an ultrasound on a saturday this week (mar 2026),was a totally unpleasant experience. The checkin desk was closed so I went to the waiting area. No staff would acknowledge me or make eye contact. When the ultrasound tech finally came out and was short with me and seemed annoyed i was there. Just a little bit of kindness could have gone a long way.

  • Susan Wilson

    Yesterday at Diagnostic Imaging . Hospital friendly from the welcome women, check in through to leaving . Staff in Diagnostic imaging. Friendly, reassuring, made me feel relaxed . Very friendly and so knowledgeable. The hospital was is very …

  • Ashley Sanderson

    Under staffed 4 hours and you don’t even talk with someone? Pretty sure there was a man with a broken hip and when I left he would have been …

  • Carrie Paxson (Carrie)

    What a beautiful, modern hospital with friendly, helpful staff. I was booked for some imaging here, so i spent some time here between appointments and had interactions with triages, check-ins, technicians and even the local gift shop. At …

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