Eso Court
4225 Eso Ct Kelowna BC V1W 4A4 · Residential Care - Licensing
Inspection summary
Eso Court has been inspected 5 times by Interior Health Authority since July 5, 2016. The most recent inspection, on February 17, 2026, recorded 2 infractions.
3 of 5 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded 4 times across 2 separate inspections, most recently on February 17, 2026. For example:
1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
Other findingsLower risk
Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.
Recorded once on March 15, 2019. For example:
1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?
About this data
These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
5 inspections
- Routine Inspection
2 infractions
- R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
- Observation(s): February 17, 2026 The Licensee does not have a system in place to ensure that medication given on an as needed basis (PRN) is administered as per policies and procedures. It is noted that a PRN medication was administered recently however, there is no documentation to indicate the reason for the administration. PRN medications must be administered in compliance with policies and procedures to ensure the health and safety of persons in care. The Licensee will submit a corrective action plan by March 6, 2026, indicating what systems will be put in place to ensure PRNs are administered and documented in compliance with policies and procedures.
- R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
- R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
- Observation(s): February 17, 2026 The Licensee does not have a system in place to ensure that Behaviour Care Plans are followed. It is noted that a PRN medication was administered recently however, there is no documentation to indicate that the Behaviour Care Plan strategies were implemented prior to the administration of medication. Behaviour Care Plans must be implemented to ensure the promotion of health, safety, and dignity of persons in care. The Licensee will submit a corrective action plan by March 6, 2026, indicating what systems will be put in place to ensure Behaviour Care Plans are implemented and documented by employees.
- R10.3M - Ensure that the care and supervision of a person in care is consistent with the terms and conditions of the person's care plan; 82
- R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
3 infractions
- R1.1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?
- Observation(s): March 15, 2019 -It was noted during the inspection that the facility did not have a system in place to ensure that all sections of the Health and Safety Plan that was put into place on April 6, 2018 were being followed. The Plan stated, "Manager will put up a reminder poster or notice at the beginning of the seasons regarding proper clothing, sunglasses, sun block, etc.", and this poster had been removed and could not be located at the time of the inspection. -It was noted during the inspection that the facility did not have a system in place to ensure that all menu substitutions were being documented. -It was noted during the inspection that the facility did not have a system in place to ensure that fridge temperatures were recorded daily, and it was unknown at the time of inspection if all staff had been educated to the process for follow-up if temperatures were noted to be out of the recommended range.
- R1.1W - Regularly monitor the physical environment and the care and services provided; 61
- R4.6 - Are facility records current and complete?
- Observation(s): March 15, 2019 -It was noted during the inspection that food substitutions were not always being documented.
- R4.6C - Retain food services records of menus and menu substitutions; 87(b)
- R5.1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?
- Observation(s): March 15, 2019 -It was noted during inspection that fridge temperatures were not being documented daily as per the facility's fridge monitoring check list.
- R5.1K - Ensure that food is prepared and served in a manner that, to the extent practicable, is consistent with the personal preferences and cultural background of the persons in care; 63 ( 2 )
- R1.1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?
- Monitoring
0 infractions
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