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Executive Residency by Best Western - Whirlpool

9665 Aurora Park Link NE Calgary AB T3K 0S2 · Aquatic Facility

22 inspections

  1. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on 22/05/2026 was rejected due to time of collection not indicated.Resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measured 2.5 mg/l.Keep the combined chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Repeat violation:The filtering rate measured 13.8 gpm/sq. ft.Adjust the flow so that the filtering rate does not exceed 12.5 gpm/sq. ft.Previous violation:The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  2. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measured 2.5 mg/l.Keep the combined chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Repeat violation:The filtering rate measured 13.8 gpm/sq. ft.Adjust the flow so that the filtering rate does not exceed 12.5 gpm/sq. ft.Previous violation:The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  3. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on 10/04/2026 was rejected due to time of collection not indicated.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  4. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample 26ES-003E00006 collected on 02/01/2026, was rejected due to non-urgent sample received during the weekend/holiday without approval.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  5. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample 26ES-003E00006 collected on 02/01/2026, was rejected due to non-urgent sample received during the weekend/holiday without approval.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  6. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on 28/11/2025 was rejected due to date and time of collection not provided.Resample
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  7. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on 18/07/2025 tested positive for Pseudomonas aeruginosa.Treat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  8. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample submitted on 29/05/2025, was cancelled because the sample was received more than 24 hours after collection.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  9. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  10. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  11. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample taken Aug 29, 2024 - total coliforms present.-Treat and resample
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  12. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Whirlpool water sample collected on June 27, 2024, showed the presence of Total coliforms.-Please treat the pool according to the AHS pool guidelines and submit another water sample. Ensure to label as resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  13. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pool water sample collected on May 30, 2024, had Pseudomonas aeruginosa isolated per 100mL.Requirement: Please treat the whirlpool in accordance with the AHS guidelines and submit another water sample after the treatment.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  14. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
  15. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • 1) The pH was measured to be OR on the inspector's test kit (> 8.4). The automated feeder suggests pH could be as high as 9.9.REQUIREMENT: Maintain the pH between 6.8-7.62) The FCL was measured to be 0.10 ppm, however, this could be due to testing interferences due to highly imbalanced water chemistry.REQUIREMENT: Maintain the FCL at a minimum of 2.0 ppm for a basin kept above a temperature of 30 C.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity (TA) of the whirlpool was measured to be OR. Based on the operator's math (and nearby conversion chart), the TA could be approximately 400 ppm.REQUIREMENT: Maintain the TA between 60-180 ppm.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
  16. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Whirlpool water sample collected on March 28, 2024, had Pseudomonas aeruginosa isolated in 100mL.-Please treat the whirlpool according to AHS guidelines and resample.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were inconsistent with manual tests conducted by the inspector. Every Monday was missing records (appears staff who take and record chemistry are off work that day).REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being accurately taken and recorded on a daily basis.
  17. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on February 02, 2024, had total coliforms present in the sample.REQUIREMENT: Review the water chemistry and begin immediate treatment of the water. Collect and send a re-sample after necessary treatments are complete.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were inconsistent with manual tests conducted by the inspector. Every Monday was missing records (appears staff who take and record chemistry are off work that day).REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being accurately taken and recorded on a daily basis.
  18. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on January 11, 2024, has Pseudomonas isolated in the sample.REQUIREMENT: Review the water chemistry and begin immediate treatment of the water. Collect and send a re-sample after you complete necessary treatments – ensure on the form it’s listed as a resample.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were inconsistent with manual tests conducted by the inspector. Every Monday was missing records (appears staff who take and record chemistry are off work that day).REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being accurately taken and recorded on a daily basis.
  19. Risk Management Inspection

    2 infractions

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were inconsistent with manual tests conducted by the inspector. Every Monday was missing records (appears staff who take and record chemistry are off work that day).REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being accurately taken and recorded on a daily basis.
  20. Monitoring Inspection

    5 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • 1) The pH of the pool water was measured to be less than 6.5. The pool operator could not read pH on their test kit.REQUIREMENT: Maintain the pH between 6.8 and 7.62) The free chorine level was measured to be between 0.38 ppm.REQUIREMENT: Maintain the FCL at or above 2.0 ppm.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity of the whirlpool was measured to be 0 ppm.REQUIREMENT: Maintain the total alkalinity between 60 and 180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated feeder reading for pH was 7.1 (setpoint 7.3) and therefore, was not consistent with manual tests.REQUIREMENT: Ensure that the automated controller is calibrated so that readings are consistent with any manual tests
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were inconsistent with manual tests conducted by the inspector. Every Monday was missing records (appears staff who take and record chemistry are off work that day).REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being accurately taken and recorded on a daily basis.
  21. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on July 28, 2023, has Pseudomonas detected in the sample.REQUIREMENT: Please begin treatment for the whirlpool immediately and send a re-sample for the whirlpool after you complete necessary treatments. Indicate on the requisition form that the sample is a ‘resample’.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 04, 2023, was not processed due to the sample being received on the weekend. REQUIREMENT: Please submit water samples during the weekdays.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1) At a rate of 105 USGPM, the filtration rate is too high.REQUIREMENT: The maximum flow rate needs to be 88 USGPM, as per the maximum filtration rate requirements in Section 3.31 of the Pool Standards.2) The automated controller results were not consistent with manual tests. The pH reading on the system at 2:30 PM was 7.3 on the feeder system, and LOW (< 6.4) on the inspector's test kit.REQUIREMENT: The automated feeder system must be consistent with manual testing. Re-calibrate the system.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were not being taken daily for the whirlpool. The dates for September 07 and 08 are missing.REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being taken daily.
  22. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on July 28, 2023, has Pseudomonas detected in the sample.REQUIREMENT: Please begin treatment for the whirlpool immediately and send a re-sample for the whirlpool after you complete necessary treatments. Indicate on the requisition form that the sample is a ‘resample’.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1) At a rate of 105 USGPM, the filtration rate is too high.REQUIREMENT: The maximum flow rate needs to be 88 USGPM, as per the maximum filtration rate requirements in Section 3.31 of the Pool Standards.2) The automated controller results were not consistent with manual tests. The pH reading on the system at 2:30 PM was 7.3 on the feeder system, and LOW (< 6.4) on the inspector's test kit.REQUIREMENT: The automated feeder system must be consistent with manual testing. Re-calibrate the system.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were not being taken daily for the whirlpool. The dates for September 07 and 08 are missing.REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being taken daily.