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Executive Residency by Best Western - Whirlpool

9665 Aurora Park Link NE Calgary AB T3K 0S2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Executive Residency by Best Western - Whirlpool has been inspected 18 times by Alberta Health Services (Environmental Public Health) since January 16, 2024. The most recent inspection, on May 22, 2026, recorded 4 infractions.

None of the 18 inspections on record were free of infractions. In the past 12 months there were 6 inspections with 23 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 45 times across 18 separate inspections, most recently on May 22, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 11 times across 10 separate inspections, most recently on May 22, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 3 times across 3 separate inspections, most recently on April 1, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

18 inspections

  1. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on 22/05/2026 was rejected due to time of collection not indicated.Resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measured 2.5 mg/l.Keep the combined chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Repeat violation:The filtering rate measured 13.8 gpm/sq. ft.Adjust the flow so that the filtering rate does not exceed 12.5 gpm/sq. ft.Previous violation:The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  2. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measured 2.5 mg/l.Keep the combined chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Repeat violation:The filtering rate measured 13.8 gpm/sq. ft.Adjust the flow so that the filtering rate does not exceed 12.5 gpm/sq. ft.Previous violation:The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  3. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on 10/04/2026 was rejected due to time of collection not indicated.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  4. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample 26ES-003E00006 collected on 02/01/2026, was rejected due to non-urgent sample received during the weekend/holiday without approval.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  5. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample 26ES-003E00006 collected on 02/01/2026, was rejected due to non-urgent sample received during the weekend/holiday without approval.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  6. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on 28/11/2025 was rejected due to date and time of collection not provided.Resample
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  7. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on 18/07/2025 tested positive for Pseudomonas aeruginosa.Treat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  8. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample submitted on 29/05/2025, was cancelled because the sample was received more than 24 hours after collection.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  9. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The free chlorine, combine chlorine, and total chlorine were out of range (OR).Reduced the combine chlorine as low as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  10. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  11. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample taken Aug 29, 2024 - total coliforms present.-Treat and resample
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  12. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Whirlpool water sample collected on June 27, 2024, showed the presence of Total coliforms.-Please treat the pool according to the AHS pool guidelines and submit another water sample. Ensure to label as resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  13. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pool water sample collected on May 30, 2024, had Pseudomonas aeruginosa isolated per 100mL.Requirement: Please treat the whirlpool in accordance with the AHS guidelines and submit another water sample after the treatment.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.**Outstanding violation
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.**Outstanding violation
  14. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow of the whirlpool exceeds the maximum rate of filtration.REQUIREMENT: Maintain the flow of the whirlpool so that it can meet the minimum turnover period but does not exceed the maximum rate of filtration.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
  15. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • 1) The pH was measured to be OR on the inspector's test kit (> 8.4). The automated feeder suggests pH could be as high as 9.9.REQUIREMENT: Maintain the pH between 6.8-7.62) The FCL was measured to be 0.10 ppm, however, this could be due to testing interferences due to highly imbalanced water chemistry.REQUIREMENT: Maintain the FCL at a minimum of 2.0 ppm for a basin kept above a temperature of 30 C.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity (TA) of the whirlpool was measured to be OR. Based on the operator's math (and nearby conversion chart), the TA could be approximately 400 ppm.REQUIREMENT: Maintain the TA between 60-180 ppm.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
  16. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Whirlpool water sample collected on March 28, 2024, had Pseudomonas aeruginosa isolated in 100mL.-Please treat the whirlpool according to AHS guidelines and resample.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were inconsistent with manual tests conducted by the inspector. Every Monday was missing records (appears staff who take and record chemistry are off work that day).REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being accurately taken and recorded on a daily basis.
  17. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on February 02, 2024, had total coliforms present in the sample.REQUIREMENT: Review the water chemistry and begin immediate treatment of the water. Collect and send a re-sample after necessary treatments are complete.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were inconsistent with manual tests conducted by the inspector. Every Monday was missing records (appears staff who take and record chemistry are off work that day).REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being accurately taken and recorded on a daily basis.
  18. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on January 11, 2024, has Pseudomonas isolated in the sample.REQUIREMENT: Review the water chemistry and begin immediate treatment of the water. Collect and send a re-sample after you complete necessary treatments – ensure on the form it’s listed as a resample.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • There is no clock that is easily visible from the view of the whirlpool.REQUIREMENT: Re-locate or install another clock that can be easily viewed from the whirlpool.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Written records were inconsistent with manual tests conducted by the inspector. Every Monday was missing records (appears staff who take and record chemistry are off work that day).REQUIREMENT: Refer to Section 5.1 of the Pool Standards. Ensure that operational records, especially for chlorine and pH, are being accurately taken and recorded on a daily basis.

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