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Fairmont Banff Springs - Rock Whirlpool

405 Spray Avenue Banff AB T1L 1J4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Fairmont Banff Springs - Rock Whirlpool has been inspected 6 times by Alberta Health Services (Environmental Public Health) since March 20, 2024. The most recent inspection, on November 6, 2025, found no infractions.

2 of 6 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 4 times across 3 separate inspections, most recently on October 15, 2025. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on November 25, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Risk Management Inspection

    0 infractions

  2. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • To achieve a 15 minute turnover, the recirculation flow rate should be 107gpm. The current filters (two TA-60 Tagelus filters, have a maximum flow rate of 78gpm). Current flow is recorded in daily records as 50gpm (less than half of what is required). Pump curve of 3HP Whisperflo Pentair WFET-12 indicates more flow should be achievable (max 160gpm). ** Please provide our office with a written plan to improve both recirculation rate and filtration for this hot tub (plans should be completed by engineer or qualified individual).
  3. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Aug 5/25; Sample positive for Pseudomonas.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • April 7/25; Sample had HPC of 180cfu/ml. Treat and resample.
  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • April 7/25; Sample had HPC of 180cfu/ml. Treat and resample.
  5. Monitoring Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Initially chlorine was at 1.55ppm (heavy bather load) but rose to 3.5ppm during inspection. Ensure lag time on controller is set and turnover adequate to respond quickly to whirlpool conditions and keep chlorine at or above 2ppm at all times.
  6. Monitoring Inspection

    0 infractions

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