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Fairmont Banff Springs - Willow Stream Mens' Changeroom Whirlpool

405 Spray Avenue Banff AB T1L 1J4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Fairmont Banff Springs - Willow Stream Mens' Changeroom Whirlpool has been inspected 5 times by Alberta Health Services (Environmental Public Health) since March 20, 2024. The most recent inspection, on April 28, 2026, recorded 2 infractions.

1 of 5 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 6 times across 4 separate inspections, most recently on April 28, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on March 20, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Minimum turnover is achieved at flow of 59gpm; noted that flow is currently 54-55gpm. Ensure adequate flow is maintained.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Water appeared slightly cloudy at time of inspection (difficulty clearly seeing drain covers). Ensure clarity is maintained in the whirlpool so submerged bathers could be clearly visible.
  2. Demand Inspection

    0 infractions

  3. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Dec.1/25; Sample positive for Pseudomonas.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Whirlpool water appeared to be cloudy / dull (when jets turned off, clarity improved and bottom drains were clearly visible). Ensure water quality is maintained so that bottom can be clearly seen (check filter for issues with distributor or sand, whether jet pumps pulling excessive air bubbles, and any other chemical balance that could be causing cloudy water).
  4. Monitoring Inspection

    1 infraction

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Whirlpool water appeared to be cloudy / dull (when jets turned off, clarity improved and bottom drains were clearly visible). Ensure water quality is maintained so that bottom can be clearly seen (check filter for issues with distributor or sand, whether jet pumps pulling excessive air bubbles, and any other chemical balance that could be causing cloudy water).
  5. Monitoring Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity measured at 8ppm. Ensure alkalinity remains between 60 and 180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • pH measured manually at 6.8; set point on controller 7.4. Alkalinity low as well. Calibrate controller to manual readings. Ensure pH is stable.

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