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Fairmont Banff Springs - Willow Stream Mineral Pool

405 Spray Avenue Banff AB T1L 1J4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Fairmont Banff Springs - Willow Stream Mineral Pool has been inspected 8 times by Alberta Health Services (Environmental Public Health) since March 13, 2024. The most recent inspection, on April 28, 2026, recorded 2 infractions.

None of the 8 inspections on record were free of infractions. In the past 12 months there were 4 inspections with 8 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 15 times across 8 separate inspections, most recently on April 28, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on April 28, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Apr.28/26: Flow observed at 70gpm.From previous inspection:Flow of 105gpm would not meet 4-hour turnover rate (and given warm temperature would recommend 2-hour turnover). Plans should be in place to improve circulation rate for this pool. **Flow on Mar/24 inspection 110gpm, flow in Jan/25 100gpm; recommend upgrades to filters/flow/drains to meet at a minimum 4-hour turnover. If planning renovation, please provide engineered plans.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Small leak on by multiport valve on top of filter. Ensure leak is addressed (may need to replace gasket/seal).
  2. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Feb.2/26; Sample not tested, no id label.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow of 105gpm would not meet 4-hour turnover rate (and given warm temperature would recommend 2-hour turnover). Plans should be in place to improve circulation rate for this pool. **Flow on Mar/24 inspection 110gpm, flow in Jan/25 100gpm; recommend upgrades to filters/flow/drains to meet at a minimum 4-hour turnover. If planning renovation, please provide engineered plans.
  3. Demand Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow of 105gpm would not meet 4-hour turnover rate (and given warm temperature would recommend 2-hour turnover). Plans should be in place to improve circulation rate for this pool. **Flow on Mar/24 inspection 110gpm, flow in Jan/25 100gpm; recommend upgrades to filters/flow/drains to meet at a minimum 4-hour turnover. If planning renovation, please provide engineered plans.
  4. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Dec.1/25; Pseudomonas isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 9/25; HPC >57,000cfu/ml. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow of 105gpm would not meet 4-hour turnover rate (and given warm temperature would recommend 2-hour turnover). Plans should be in place to improve circulation rate for this pool. **Flow on Mar/24 inspection 110gpm, flow in Jan/25 100gpm; recommend upgrades to filters/flow/drains to meet at a minimum 4-hour turnover. If planning renovation, please provide engineered plans.
  5. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • June 9/25; HPC >57,000cfu/ml. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow of 105gpm would not meet 4-hour turnover rate (and given warm temperature would recommend 2-hour turnover). Plans should be in place to improve circulation rate for this pool. **Flow on Mar/24 inspection 110gpm, flow in Jan/25 100gpm; recommend upgrades to filters/flow/drains to meet at a minimum 4-hour turnover. If planning renovation, please provide engineered plans.
  6. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow of 105gpm would not meet 4-hour turnover rate (and given warm temperature would recommend 2-hour turnover). Plans should be in place to improve circulation rate for this pool. **Flow on Mar/24 inspection 110gpm, flow in Jan/25 100gpm; recommend upgrades to filters/flow/drains to meet at a minimum 4-hour turnover. If planning renovation, please provide engineered plans.
  7. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow of 105gpm would not meet 4-hour turnover rate (and given warm temperature would recommend 2-hour turnover). Plans should be in place to improve circulation rate for this pool. **Flow on Mar/24 inspection 110gpm; recommend upgrades to filters/flow/drains to meet at a minimum 4-hour turnover. If planning renovation, please provide engineered plans.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmers by waterfall pools appear to be pulling less water than the other side of the pool. Ensure all skimmers are working as designed.
  8. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Mar 11/24; Sample positive for TC and HPC of 300cfu/ml. Treat water, check systems and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow of 105gpm would not meet 6-hour turnover rate (and given warm temperature would recommend 2-hour turnover). Plans should be in place to improve circulation rate for this pool.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmers by waterfall pools appear not to be pulling any water. Ensure all skimmers are working as designed.

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