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Fairmont Banff Springs - Willow Stream Outdoor Whirlpool

405 Spray Avenue Banff AB T1L 1J4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Fairmont Banff Springs - Willow Stream Outdoor Whirlpool has been inspected 11 times by Alberta Health Services (Environmental Public Health) since October 19, 2023. The most recent inspection, on April 28, 2026, recorded 1 infraction.

None of the 11 inspections on record were free of infractions. In the past 12 months there were 3 inspections with 10 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 32 times across 11 separate inspections, most recently on April 28, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded once on March 20, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. CURRENT FLOW (85GPM+80GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** A plan should be in place to upgrade circulation rates of this pool2. One flow meter is jammed; total flow not assessed. From records, flow is usually 160gpm (for size of pool turnover is still low as comment above).
  2. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Feb.24/25; Sample positive for total coliforms. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • May 26/25; Sample had HPC of 400cfu/ml. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Nov.17/25 Sample had HPC of 1180cfu/ml. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Dec.1/25; Sample had HPC of 640cfu/ml.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (85GPM+80GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** A plan should be in place to upgrade circulation rates of this pool.
  3. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Feb.24/25; Sample positive for total coliforms. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • May 26/25; Sample had HPC of 400cfu/ml. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Nov.17/25 Sample had HPC of 1180cfu/ml. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (85GPM+80GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** A plan should be in place to upgrade circulation rates of this pool.
  4. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Feb.24/25; Sample positive for total coliforms. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • May 26/25; Sample had HPC of 400cfu/ml. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (85GPM+80GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** A plan should be in place to upgrade circulation rates of this pool.
  5. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Feb.24/25; Sample positive for total coliforms. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (85GPM+80GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** A plan should be in place to upgrade circulation rates of this pool.
  6. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (85GPM+80GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** A plan should be in place to upgrade circulation rates of this pool.
  7. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from 7/22/2024 had and HPC of 140 CFU/mL. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (82GPM+80GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** A plan should be in place to upgrade circulation rates of this pool.
  8. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was too low to test at time of inspection. Ensure automated controller calibrated and adjusting pH as needed. Ensure corrective actions are taken when chemicals are out of range.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (82GPM+80GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** A plan should be in place to upgrade circulation rates of this pool.
  9. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas was isolated in the June 26, 2023 water sample. Operator was instructed to treat the basin.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • July 24/23; Sample positive for Pseudomonas. Treat and resample.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Mar.11/24; TC positive; HPC 120cfu/ml. Check systems, treat, and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from January 2nd, 2024, had a HPC of 640 cfu/mL. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (84GPM+69GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** November, February, and June samples showed high HPC levels. A plan should be in place to upgrade circulation rates of this pool. **Flow meters not working on Mar.3/2022 inspection so no values for flow observed. 2. Mar.3/22; Only one out of two filters functioning for this whirlpool.
  10. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas was isolated in the June 26, 2023 water sample. Operator was instructed to treat the basin.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • July 24/23; Sample positive for Pseudomonas. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from January 2nd, 2024, had a HPC of 640 cfu/mL. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (84GPM+69GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** November, February, and June samples showed high HPC levels. A plan should be in place to upgrade circulation rates of this pool. **Flow meters not working on Mar.3/2022 inspection so no values for flow observed. 2. Mar.3/22; Only one out of two filters functioning for this whirlpool.
  11. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas was isolated in the June 26, 2023 water sample. Operator was instructed to treat the basin.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • July 24/23; Sample positive for Pseudomonas. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • October 16/23; Sample had an HPC of 11400 cfu/ml. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • CURRENT FLOW (84GPM+69GPM) NOT MEETING MINIMUM TURNOVER REQUIREMENTS; MAXIMUM FLOW THROUGH FILTER CAPACITY DOES NOT MEET MINIMUM TURNOVER. IF WATER QUALITY OR CLARITY ISSUES ARE NOTED, UPGRADES WILL BE REQUIRED. ** November, February, and June samples showed high HPC levels. A plan should be in place to upgrade circulation rates of this pool. **Flow meters not working on Mar.3/2022 inspection so no values for flow observed. 2. Mar.3/22; Only one out of two filters functioning for this whirlpool.

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