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Fairmont Palliser - Whirlpool

133 9 Avenue SW Calgary AB T2P 2M3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Fairmont Palliser - Whirlpool has been inspected 14 times by Alberta Health Services (Environmental Public Health) since November 26, 2024. The most recent inspection, on April 21, 2026, found no infractions.

5 of 14 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 9 times across 9 separate inspections, most recently on April 14, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on December 3, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

14 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-104E00662) collected on April 4th, 2026, was rejected by the lab as the sample was received more than 24 hours after collection. An error made on the sample requisition form (April 4th vs April 14th) may account for the sample rejection, please resample the whirlpool.
  3. Monitoring Inspection

    0 infractions

  4. Risk Management Inspection

    0 infractions

  5. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on December 31st, 2025, came back unsatisfactory as the HPC was elevated (120CFU/mL). The maximum acceptable concentration for the HPC is 100CFU/mL. Please resample the whirlpool as soon as possible.
  6. Risk Management Inspection

    0 infractions

  7. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (25ES-239E00405) collected on August 26th, 2025, was rejected by the lab as it was received more than 24 hours after collection. Please resample the whirlpool.
  8. Risk Management Inspection

    0 infractions

  9. Risk Management Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The recirculation flow meter for the whirlpool basin was broken. A new flow meter has been ordered. Flow meters track the flow rate of the pool to measure correct circulation and identify issues like clogged pumps or inefficient chemical dispersion.***Repair or replace the flow meter and ensure staff are recording the flow daily.
  10. Monitoring Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The recirculation flow meter for the whirlpool basin was broken. A new flow meter has been ordered. Flow meters track the flow rate of the pool to measure correct circulation and identify issues like clogged pumps or inefficient chemical dispersion.***Repair or replace the flow meter and ensure staff are recording the flow daily.
  11. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Operator's kit and automated system pH numbers are not consistent.-Ensure manual and automated tests give consistent results
  12. Risk Management Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH measured at 7.66.-Maintain pH below 7.6
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Operator's kit and automated system pH numbers are not consistent.-Ensure manual and automated tests give consistent results
  13. Risk Management Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine measured at 0.93, and ORP was at 677.-Maintain free chlorine in hot tub >2 mg/L
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Operator's kit and automated system pH numbers are not consistent.-Ensure manual and automated tests give consistent results
  14. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH measured at 8.03.-Maintain pH below 7.6. Ensure staff close the basin to clients until pH is addressed
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Operator's kit and automated system pH numbers are not consistent.-Ensure manual and automated tests give consistent results

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