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FOUR POINTS BY SHERATON HOTEL - SWIMMING POOL

#210 PRESTON PKY CAMBRIDGE, ON N3H 5N1 · Facility

Official record from Waterloo Region →

Inspection summary

FOUR POINTS BY SHERATON HOTEL - SWIMMING POOL has been inspected 14 times by Region of Waterloo Public Health since October 17, 2024. The most recent inspection, on September 22, 2026, recorded 2 infractions.

1 of 14 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 24 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances, Pool and spa water quality and Protecting food from contamination.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Chemicals and toxic substancesHigher risk

    Cleaning products, disinfectants and pesticides must be labelled and stored safely, away from food and from surfaces people touch. Inspectors flag chemicals that could contaminate food or harm people, as well as pest treatments applied without proper supervision.

    Recorded 12 times across 9 separate inspections, most recently on May 5, 2026. For example: All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 6 times across 5 separate inspections, most recently on September 22, 2026. For example: Written emergency, and operational procedures & instructions available at the pool

  • Protecting food from contaminationHigher risk

    This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

    Recorded 6 times across 6 separate inspections, most recently on May 7, 2026. For example: Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards

  • Cleaning and sanitizingHigher risk

    Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.

    Recorded 3 times across 3 separate inspections, most recently on May 5, 2026. For example: Sanitizer levels in compliance

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 6 times across 6 separate inspections, most recently on May 5, 2026. For example: Daily records completed, signed and maintained

About this data

These results come from Region of Waterloo Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

14 inspections

  1. Compliance Inspection

    2 infractions

    • Written emergency, and operational procedures & instructions available at the pool
      • Ensure emergency phone procedures are posted, including listing of names, telephone numbers, and addresses of persons who are available for resuscitation, medical and fire services
    • Accurate and functioning make-up water meter present
      • Ensure minimum 15L/bather of make-up water is added to the pool daily
      • Provide an accurate and functioning water meter to register the volume of make-up water
      • Ensure water meter is repaired or replaced
  2. Enforcement Visit

    2 infractions

    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain deck and deck surfaces free from hazards or hazardous obstructions
    • Ladders and diving board/ platform are secure and have non-slip surface finish
      • Secure diving board/ladders
  3. Enforcement Visit

    5 infractions

    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure there is continuous operation of all equipment and chemical feeders necessary for the recirculation and treatment of the pool water, to maintain sanitizer and pH levels in accordance with the Regulation, at all times during the daily use period
    • Manual chemical testing in compliance
      • Ensure that the chlorine or bromine residual, total chlorine, alkalinity, pH and water clarity are manually tested one half hour before bathers are admitted and at intervals not greater than 2 hrs while the pool is in use
    • Daily records completed, signed and maintained
      • Complete and sign records daily
      • Record Chlorine (free and total) residual 1/2 hour before opening & every 2 hours while pool is open
      • Record pH 1/2 hour before opening & every 2 hours while open
      • Record alkalinity ½ hour before opening & every 2 hours while open
      • Record clarity of pool ½ hour before opening & every 2 hours while open
    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain deck and deck surfaces free from hazards or hazardous obstructions
    • Ladders and diving board/ platform are secure and have non-slip surface finish
      • Secure diving board/ladders
  4. Compliance Inspection

    7 infractions

    • Premises is operated and maintained free from every condition that may be a potential/immediate health hazard
      • CLOSE POOL
    • Sanitizer levels in compliance
      • Maintain Free Available Chlorine between 0.5mg/L (0.5ppm) - 10mg/L (10ppm)
    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure there is continuous operation of all equipment and chemical feeders necessary for the recirculation and treatment of the pool water, to maintain sanitizer and pH levels in accordance with the Regulation, at all times during the daily use period
    • Manual chemical testing in compliance
      • Ensure that the chlorine or bromine residual, total chlorine, alkalinity, pH and water clarity are manually tested one half hour before bathers are admitted and at intervals not greater than 2 hrs while the pool is in use
      • Automatic Sensing Device - Ensure pH, alkalinity, Free Available Chlorine, total chlorine or bromine residuals and water clarity are tested manually one half hour before bathers are admitted, and checked at least every 4 hours during the operating day
    • Daily records completed, signed and maintained
      • Complete and sign records daily
      • Record Chlorine (free and total) residual 1/2 hour before opening & every 2 hours while pool is open
      • Record pH 1/2 hour before opening & every 2 hours while open
      • Record alkalinity ½ hour before opening & every 2 hours while open
      • Record clarity of pool ½ hour before opening & every 2 hours while open
      • Record reading of the make-up water meter daily
    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain deck and deck surfaces free from hazards or hazardous obstructions
    • Ladders and diving board/ platform are secure and have non-slip surface finish
      • Secure diving board/ladders
  5. Re-inspection

    2 infractions

    • Emergency telephone is present and operational
      • Ensure emergency telephone is directly connected to telephone utility
      • Ensure that the emergency telephone is not cordless, cellular and does not connect directly to a front desk or to 911 (cannot be properly tested)
    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure automatic sensing device displays sanitizer levels and pH
  6. Compliance Inspection

    6 infractions

    • Emergency telephone is present and operational
      • Ensure that the emergency telephone is not cordless, cellular and does not connect directly to a front desk or to 911 (cannot be properly tested)
    • Safety equipment available and in good repair
    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure automatic sensing device displays sanitizer levels and pH
    • Total alkalinity between 60mg/L (60ppm) and 180mg/L (180ppm)
      • Maintain total alkalinity between 60mg/L (60ppm) - 180mg/L (180ppm)
    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain deck and deck surfaces free from hazards or hazardous obstructions
    • Shower signs posted at each shower and every entrance to the deck used by bathers
      • Ensure shower signs are posted at each shower area
  7. Re-inspection

    1 infraction

    • Sanitizer levels in compliance
      • Maintain Free Available Chlorine between 1.0mg/L (1.0ppm) - 10mg/L (10 ppm) - Outdoor
  8. Compliance Inspection

    7 infractions

    • Sanitizer levels in compliance
    • Pool operator designated and trained in public pool operation, maintenance, filtration systems, water chemistry and all relevant safety and emergency procedures
      • Ensure operator is designated and trained
    • pH is within range of 7.2 to 7.8
    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure all components of the filtration, recirculation system and chemical feeders are maintained in good working condition
    • Sufficient supply and storage of chemicals and testing devices
      • Ensure supply of chemicals are sufficient to operate the pool
    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain deck and deck surfaces free from hazards or hazardous obstructions
    • Cyanuric acid is not greater than 60mg/L (60ppm)
      • Ensure no cyanurate stabilizer is used in a pool that is totally or partially covered by a roof
  9. Compliance Inspection

    3 infractions

    • pH is within range of 7.2 to 7.8
      • Maintain pH between 7.2 to 7.8
    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure all components of the filtration, recirculation system and chemical feeders are maintained in good working condition
      • Ensure automatic sensing device displays sanitizer levels and pH
    • Daily records completed, signed and maintained
      • Record type and amount of chemicals added manually daily
  10. Compliance Inspection

    3 infractions

    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order
      • Ensure all components of the filtration, recirculation system and chemical feeders are maintained in good working condition
    • Other records signed and completed
      • Ensure water outlet cover inspections are recorded at least once every 30 operating days along with time of day the test was completed and by whom
      • Ensure ground fault detector is tested and recorded monthly or according to the manufacturer’s instructions, whichever is more frequent
      • Ensure where an emergency stop button is available it is labeled and tested and recorded at least once every 30 operating days along with time of day the test was completed and by whom
    • Total alkalinity between 60mg/L (60ppm) and 180mg/L (180ppm)
      • Maintain total alkalinity between 60mg/L (60ppm) - 180mg/L (180ppm)
  11. Re-inspection

    0 infractions

  12. Complaint Inspection

    1 infraction

    • Pool, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards
      • Maintain wall surfaces in a sanitary condition - clean and sanitize wall surfaces
  13. Compliance Inspection

    1 infraction

    • Sufficient supply and storage of chemicals and testing devices
      • Ensure testing devices are adequate and sufficient to operate the pool
  14. Compliance Inspection

    2 infractions

    • Manual chemical testing in compliance
    • Daily records completed, signed and maintained
      • Record reading of the make-up water meter daily

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