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Grande Rockies Resort - Whirlpool

901 Mountain Street Canmore AB T1W 0C4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Grande Rockies Resort - Whirlpool has been inspected 10 times by Alberta Health Services (Environmental Public Health) since November 16, 2023. The most recent inspection, on June 15, 2026, recorded 2 infractions.

None of the 10 inspections on record were free of infractions. In the past 12 months there were 3 inspections with 7 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 23 times across 10 separate inspections, most recently on June 15, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 3 times across 3 separate inspections, most recently on March 26, 2024. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 3 times across 3 separate inspections, most recently on March 26, 2024. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Skimmer to the right of the indoor stairs missing its floating weir. - Please install floating weir to ensure adequate surface recirculation.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • *Repeat Violation*No clock is visible from the outside portion of the whirlpool. - Please install a clock in this area, ensure patrons have a way to monitor their length of stay.
  2. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • 1) No water sample was submitted week of May 25-28th. 2) Water sample from June 5th, 2026, was not processed by the lab due to being received on the weekend. Operators were informed to submit a re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Skimmer to the right of the indoor stairs missing its floating weir. - Please install floating weir to ensure adequate surface recirculation.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • *Repeat Violation*No clock is visible from the outside portion of the whirlpool. - Please install a clock in this area, ensure patrons have a way to monitor their length of stay.
  3. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Skimmer to the right of the indoor stairs missing its floating weir. - Please install floating weir to ensure adequate surface recirculation.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • *Repeat Violation*No clock is visible from the outside portion of the whirlpool. - Please install a clock in this area, ensure patrons have a way to monitor their length of stay.
  4. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmer to the right of the indoor stairs missing its floating weir. - Please install floating weir to ensure adequate surface recirculation.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • No clock is visible from the outside portion of the whirlpool. - Please install a clock in this area, ensure patrons have a way to monitor their length of stay.
  5. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Skimmer to the right of the indoor stairs missing its floating weir. - Please install floating weir to ensure adequate surface recirculation.
  6. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • December 27, 2024 water sample was not tested. Resample to be submitted.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock in the outdoor whirlpool area was not working. - Repair or replace the clock ensure that patrons have a way to monitor length of stay in the outdoor part of the whirlpool.
  7. Monitoring Inspection

    1 infraction

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock in the outdoor whirlpool area was not working. - Repair or replace the clock ensure that patrons have a way to monitor length of stay in the outdoor part of the whirlpool.
  8. Monitoring Inspection

    3 infractions

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock in the outdoor whirlpool area was not working. - Repair or replace the clock ensure that patrons have a way to monitor length of stay in the outdoor part of the whirlpool.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There were a few missing or chipped tiles in the outdoor part of the basin. The grout was also chipped in areas. - Repair or replaced any damaged tiles and grout. Ensure the pool basin is in good repair.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan was completed but there was missing information as to how the main drains are connected. - Please re-complete the anti-entrapment plan to include information about interconnected drains.
  9. Demand Inspection

    7 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Dec.27/23; Sample not tested; no time on requisition. Ensure sample submitted Jan.2/2024
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Facility has 4 pumps and 4 filters that are required in order to meet turnover rates. Only 2 of the pumps and filters were working at the time of the inspection. Flow rate was around 180 GPM, minimum flow rate is 264 GPM. - Repair the filters and pumps and ensure that the whirlpool can meet the required turnover rate and filtration rate.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1) The main flow meter for the recirculation system did not work (was not showing a reading) - Replace the flow meter, ensure that the flow for the recirculation system is able to be determined. 2) The flow meter for the front Jet pump is the wrong size for the pipe. The flow meter is rated for a 2'' pipe when it is on a 3" pipe. - Replace the flow meter ensure it is the correct size for the pipe it is on.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There were many leaks in the mechanical room coming from the filters and the pipes.- Ensure all pluming is in good repair.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock in the outdoor whirlpool area was not working. - Repair or replace the clock ensure that patrons have a way to monitor length of stay in the outdoor part of the whirlpool.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There were a few missing or chipped tiles in the outdoor part of the basin. The grout was also chipped in areas. - Repair or replaced any damaged tiles and grout. Ensure the pool basin is in good repair.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan was completed but there was missing information as to how the main drains are connected. - Please re-complete the anti-entrapment plan to include information about interconnected drains.
  10. Monitoring Inspection

    6 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Facility has 4 pumps and 4 filters that are required in order to meet turnover rates. Only 2 of the pumps and filters were working at the time of the inspection. Flow rate was around 180 GPM, minimum flow rate is 264 GPM. - Repair the filters and pumps and ensure that the whirlpool can meet the required turnover rate and filtration rate.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1) The main flow meter for the recirculation system did not work (was not showing a reading) - Replace the flow meter, ensure that the flow for the recirculation system is able to be determined. 2) The flow meter for the front Jet pump is the wrong size for the pipe. The flow meter is rated for a 2'' pipe when it is on a 3" pipe. - Replace the flow meter ensure it is the correct size for the pipe it is on.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There were many leaks in the mechanical room coming from the filters and the pipes.- Ensure all pluming is in good repair.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock in the outdoor whirlpool area was not working. - Repair or replace the clock ensure that patrons have a way to monitor length of stay in the outdoor part of the whirlpool.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There were a few missing or chipped tiles in the outdoor part of the basin. The grout was also chipped in areas. - Repair or replaced any damaged tiles and grout. Ensure the pool basin is in good repair.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan was completed but there was missing information as to how the main drains are connected. - Please re-complete the anti-entrapment plan to include information about interconnected drains.

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