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Hillcrest Farm Market

700 Hwy 33 E Kelowna BC V1X 7W4 · Restaurant - Food Service

Official record from Interior Health →View on Google Maps →

Details

Google rating
4.6 / 5 (5)

Contact details, hours and reviews from Google Maps

Inspection summary

Hillcrest Farm Market has been inspected 6 times by Interior Health Authority since December 15, 2014. The most recent inspection, on March 7, 2025, found no infractions.

1 of 6 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Cleaning and sanitizing and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 3 times across 3 separate inspections, most recently on September 26, 2022. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on September 27, 2016. For example: Are proper refrigeration, freezing and thawing procedures followed?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 2 times across 2 separate inspections, most recently on November 16, 2018. For example: 6 Are the FOODSAFE training requirements being met?

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded once on September 27, 2016. For example: Are the sanitation procedures (Sanitation Plan) current and available on site?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on December 15, 2014. For example: 1 - Are foods on premises from approved food sources?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    1 infraction

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Dishwasher did not reach 71C at time of inspection. Operator informed to contact maintenance service provider to have this unit fixed
  3. Monitoring

    3 infractions

    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): Ensure bleach test strips are available on site. Bleach currently used in dish-washing areas and food prep areas. Bleach should be at a concentration of at least 100 ppm in sanitizer buckets and 200 ppm in spray bottles.
      • F2.1A Sanitizer test strips must be available for each chemical sanitizer used at the premises.
    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Dishwasher noted at 71.1 degrees C on the first test. Bleach sanitizer bottle >200 ppm in food prep area. This was corrected during inspection.
    • F3.6 Are the FOODSAFE training requirements being met?
      • Observation(s): FOODSAFE on site is for an employee not on site at time of inspection. FOODSAFE verification required.
      • F3.6B In the absence of the operator, at least one employee present in the establishment must have valid FOODSAFE certificate or equivalent training.
  4. Monitoring

    1 infraction

    • F3.6 - Does the operator and appropriate employees hold a valid FOODSAFE certificate?
      • Observation(s): Please ensure that a certificate is available for verification
  5. Monitoring

    2 infractions

    • Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): Cooler was found at 10 C due to several hot soups being placed in the fridge raising the temperature of the cooler. Soups were taken out and the cooler was able to decrease to 4 C or lower
    • Are the sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): EHO will send a template
  6. Monitoring

    3 infractions

    • 10.1 - Are foods on premises from approved food sources?
      • Observation(s): *The operator says that yogurts are manufactured in this facility but does not have the dairy license. Advised the operator that the facility must be a provincially licensed dairy processing plant by BC Centre for Disease Control. More info is available at <http://www.bccdc.ca/foodhealth/dairy/DairyProcessingPlants.htm>. The operator agrees to stop manufacturing yogurts until the approval is issued.
    • 13.1 - Are dishes, utensils and equipment in good condition?
      • Observation(s): *A metal wire utensil was severely damaged and was discarded by the operator during inspection. Corrected during inspection (CDI).
    • 13.2 - Are dishes, utensils and food contact surfaces properly cleaned and sanitized?
      • Observation(s): *A utensil container was not maintained a sanitary manner and was cleaned and sanitized by the operator during inspection. Corrected during inspection (CDI).

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Gurleen Kaur

    I stayed at Hillcrest farm market hotel for about 5 days, and overall, I had really great experience there! The room were pretty spacious, considering it is a hotel, and everything was clean and well-kept. I loved the unique fruit themed design for the rooms and how it corresponded with the name. The only downside was the WiFi, which made it difficult to use the TV properly, but honestly, it wasn't a huge issue since I was out mostly exploring anyways. As for the food, I felt really comfortable ordering seeing all the gluten free options. As a someone with celiac disease, I was really satisfied with the large variety of options they had to offer, and they were all delicious too! The service was pretty quick and usually took about 5 minutes to get my food. Overall, it was a really lovely place and I highly recommend it if you're looking for a comfortable and welcoming family-owned place!

  • HjalmarGalmaarden

    First of all, and important : very friendly staff !! Family run and they do a great job.|Space to park the car.|And the word space also counts for the hotel room : it's even very spacious. It's celan, all what you want, in fact better than expected these days.|The breakfast is very good.|it's a bit outside town, but we took a taxi, so no worries to taste the local wine and beer.|A place to recommend.

  • Mickey Chahal

    Absolutely one of the best sandwich spots in Kelowna. My friends and I stopped in and had such a great experience from start to finish. The sandwiches and soup were incredible, fresh, flavorful, and made with care. What really stood out though was the service. You can genuinely tell this is a family-owned business that cares about its customers and takes pride in what they do. Everyone was welcoming, friendly, and created such a positive atmosphere. We were honestly blown away by the hospitality. Kelowna is lucky to have a place like this. Whether you live here or you’re just visiting, this spot is absolutely worth checking out. Highly recommend supporting this local business!

  • Lisa Pedlow

    Very large well kept rooms above the cafe and gift shop/market. Fireplace, seating area, large private patio, and huge bathroom with both a shower and a soaker tub. We were given the "plum room". Felt luxurious! Breakfast was very good. We recommend and will book again next time we are in Kelowna.

  • Tracy Harfman

    This little place was such a pleasant surprise! Very clean, friendly service, good rates, spacious & nicely decorated rooms, lovely gift shop & cozy café. Although right along the highway, the road noise was not terrible. Beds were comfortable & the deck is large. Would be lovely in the warmer weather. Location in terms of city is great. Very easy access from here to get into shopping areas. You won't be disappointed & I will definitely stay again.

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