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Hoja Mongolian Grill Restaurant

256 Victoria St Kamloops BC V2C 2A2 · Restaurant - Food Service

Details

Google rating
4.3 / 5 (8)

Opening hours

  • Friday11:30 AM–8:30 PM
  • MondayClosed
  • Saturday11:30 AM–8:30 PM
  • Sunday11:30 AM–8:30 PM
  • Thursday11:30 AM–8:30 PM
  • Tuesday11:30 AM–8:30 PM
  • Wednesday11:30 AM–8:30 PM

Contact details, hours and reviews from Google Maps

Inspection summary

Hoja Mongolian Grill Restaurant has been inspected 14 times by Interior Health Authority since April 24, 2013. The most recent inspection, on October 6, 2026, recorded 1 infraction.

5 of 14 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Handwashing and staff hygiene.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 5 times across 4 separate inspections, most recently on December 8, 2016. For example: 3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 3 times across 3 separate inspections, most recently on September 9, 2025. For example: 2 Are proper temperature controls maintained to ensure safe storage and display of foods?

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on October 6, 2026. For example: 7 Are there handwashing stations available and properly supplied?

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on September 9, 2025. For example: 2 Are proper pest control measures in place on the premises?

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 2 times across 2 separate inspections, most recently on February 27, 2018. For example: 4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

14 inspections

  1. Monitoring

    1 infraction

    • F2.7 Are there handwashing stations available and properly supplied?
      • F2.7C Handwashing station must be supplied with single-service product for drying hands.
  2. Monitoring

    2 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): • Front self serve ingredient buffet cooler food temperatures measured at 6-8°C. Logs indicated cooler air temperatures below insert trays at 4°C or colder. Adjust cooler settings to ensure food temperatures are maintained at 4°C or colder and verify with a probe thermometer.
      • F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
    • F2.2 Are proper pest control measures in place on the premises?
      • F2.2C The premises must be maintained free of pests.
  3. Monitoring

    0 infractions

  4. Monitoring

    1 infraction

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): • Add the kitchen prep cooler to daily list of temperature checks. Ensure that unit can achieve food storage temperatures of 4°C or colder. • The meal ingredient self service buffet coolers are to be assessed for consistent ability to maintain product at 4°C or colder. • The meat buffet unit requires immediate servicing to achieve target temperatures. Noted that fish and pre-cooked items (imitation crab/chorizo) were to be bedded on ice to supplement mechanical cooling at time of inspection. • For the "vegetable/noodle buffet cooler, higher risk perishable items in particular are to be measured directly by probe thermometer rather than reliance on air temperature thermometers in the lower cold zone below the food inserts. Recommend reviewing display practices with insert size and depth of food storage to optimize the cooling potential of the unit. (eg. utilized deeper inserts and less food so that it stays in the colder air temperature zone of the cooler at all times).
  5. Monitoring

    0 infractions

  6. Monitoring

    0 infractions

  7. Monitoring

    1 infraction

    • F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): • Previously noted floor repairs in the dish wash area have not been completed. Re-scheduled for October 2018.
  8. Monitoring

    0 infractions

  9. Monitoring

    3 infractions

    • F2.3 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): • Sanitizer spray bottles not provided with adequate sanitizer concentration. • Quats sanitizer found to not discharge adequate concentration. Adjustments made to correct sanitizer feed. • Sanitizer and other chemical spray bottles to be provided with labels to identify contents. Labels can be provided by the chemical supply company. • Staff are to utilize Quats Hydrion test strips on a daily and routine as needed basis to confirm that 200 ppm quats sanitizer is being discharged into spay bottles and sinks. • Chlorine test strips are to be used on a daily basis to confirm that a minimum of 50 ppm chlorine residual is present in the final rinse cycle of the dishwasher. • The sanitizer concentrations are to be recorded on a daily basis in the monitoring log sheets to verify that it has been checked.
    • F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): • Broken door handle on walk-in cooler door requires repair to ensure optimal door seal is maintained. • Flooring tile in kitchen is deteriorating and will require replacement to provide safe and sanitary work surfaces for staff.
    • F3.5 - Are there handwashing stations available and properly supplied?
      • Observation(s): • Downstairs staff washroom not provided with paper towels
      • F3.5C - Handwashing station must be supplied with single-service product for drying hands.
  10. Monitoring

    1 infraction

    • 17 - Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): • Cold holding temperatures not being recorded on a daily basis at minimum to verify and document proper equipment operation. Resume this practice.
      • 17.5 - Food safety management procedures must include procedures to be followed to ensure adherence to the critical limits.
  11. Monitoring

    0 infractions

  12. Monitoring

    2 infractions

    • 4 - Are proper refrigeration, freezing and thawing procedures followed?
      • Observation(s): There were no temperature logs recorded
      • 4.1 - Potentially hazardous food must be maintained at 4°C or colder.
      • 4.2 - Accurate thermometers must be provided to monitor equipment.
      • 4.3 - Potentially hazardous frozen food must be maintained at -18°C or colder.
    • 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
      • Observation(s): Dish washer 0 ppm - rec to use dishwasher to clean and do sanitizing step manually till dishwasher is repaired Sparay sanitizer (QUATS) read 50 ppm - needs to be 200ppm - supply was empty - rec they check ppm when they filll container, gave strips to check (CDI) Front sanitizer was degreaser not sanitizer & pail was blanking out - chlorine not need be more than 200ppm or it will leave residue (CDI)
      • 8.1 - Mechanical dishwasher must provide sufficient washing and sanitizing action to remove contamination.
      • 8.5 - Wiping cloths must be maintained and stored in a sanitary manner.
      • 8.7 - Equipment, utensils and food contact surfaces must be cleaned and sanitized in a manner that removes contamination.
  13. Monitoring

    2 infractions

    • 13.2 - Are dishes, utensils and food contact surfaces properly cleaned and sanitized?
      • Observation(s): 1. • Dishwasher was found not to be dispensing any chlorine (50 ppm needed) during the sanitation cycle • Sufficient level of sanitizer must be available when cleaning utensils and dishes in order to fully inactivate any pathogens on these surfaces and limit cross contamination and illnesses • Must always ensure that there is enough sanitizer being used through regular testing of solution with test strips • In this case, service provider was available and fixed the issue during inspection 2. • Sanitization solution with QUATS (minimum concentration 200 ppm) was found to be in very low levels in spray bottles • Similar to above, the minimal concentration of sanitizer is required in order to inactivate pathogens that might be on surfaces and therefore limit cross contamination and illnesses • Must always ensure that there is enough sanitizer in spray bottles through regular testing of solution with test strips • Issue was also resolved by same service provider
    • 13.3 - Are wiping cloths maintained and stored in a sanitary manner?
      • Observation(s): • Excellent decision to have separate cloths out in dining area for surfaces that deal with different types of food (raw meats, vegetables, sauces) • Wiping cloths were found not stored in a sanitizing solution after each use • Wiping cloths must be stored in sanitizer buckets to limit any pathogens that could be on the cloth, in order to limit cross contamination of other surfaces • Servers must return these cloths to the buckets after each use
      • 1 Observation, Moderate Severity of Consequences : Wiping cloths in continuous use must be stored in a container with proper sanitizing solution.
  14. Monitoring

    1 infraction

    • 13.6 - Are wiping cloths maintained and stored in a sanitary manner?
      • Observation(s): Staff must make sure sanitizer solution is mixed to manufacturers recommendations and verify with test strips.

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Mina Maghsoudi

    I am currently 9 weeks pregnant and have been struggling with severe morning sickness and food;smell aversions. I haven't been able to cook at home or eat out anywhere. Today, I decided to try Hoja Mongolian Grill, and it was hands down the best decision I could have made! As a newcomer, my main issue with most restaurants is that Canadian food is still unfamiliar to me. I never know how things will taste, and more often than not, what I order turns out to be either deepfried or too sweet, both of which I absolutely cannot tolerate right now. At Hoja, however, I was in total control. I got to choose exactly what ingredients and sauces went into my bowl, and in what amounts. Since I'm pregnant, I asked the chef if he could stir fry my food extra well to ensure it was completely safe for me. He was incredibly kind and accommodating, and the meal turned out absolutely perfect! He even double checked with me to make sure it was exactly how I wanted it. This was the biggest, most satisfying meal I’ve managed to eat in the past two months, I actually finished two full plates! A huge thank you to the amazing chef and the wonderful staff at Hoja for their outstanding service. You truly made my day🙏🏻❤️💐

  • Ed Neufeld

    My wife and I have frequented this restaurant in the past. Each time we enjoyed choosing what goes into our bowls and how it was cooked up. There was a good selection of veggies, meats, cheeses, and oils. An added plus is the seniors discount that is offered to customers 65 and over. The staff were helpful and friendly. If you are looking for a different eating experience, then we recommend this restaurant.

  • Takashi Hirose

    Its all you can eat and love the portions! Make sure you read the sauce and bang for your buck for sure. Good to see its still here after 10 years

  • Cailin Shaw

    Food is absolutely delicious. Went here for mother's day with my mom and family. We had the all you can eat. Top notch deliciousness. Staff was amazing and helpful. Always checking on tables and smiling. The person making the food was amazing. Very talented.

  • Ava Marshall

    I visited Hoja for takeaway and was shocked by the treatment I received. After filling my container, the employee, a man with long blonde hair and glasses, repeatedly made rude and unnecessary comments about the amount of food I had taken, even though the container was not bulging or overfilled in any way. I struggled to close the container because it was hot, yet instead of showing basic courtesy or patience, he continued making disrespectful and condescending remarks with an extremely unprofessional attitude throughout the interaction. What should have been a simple visit was completely ruined by his behavior. The lack of basic customer service skills was astounding, and no customer should be made to feel embarrassed or uncomfortable for purchasing food. Because of this experience, I will absolutely not be returning. Very disappointing.

  • Mina Maghsoudi

    I am currently 9 weeks pregnant and have been struggling with severe morning sickness and food;smell aversions. I haven't been able to cook at home or eat out anywhere. …

  • Ed Neufeld

    My wife and I have frequented this restaurant in the past. Each time we enjoyed choosing what goes into our bowls and how it was cooked up. There was a good selection of veggies, meats, cheeses, and oils. …

  • Takashi Hirose

    Its all you can eat and love the portions! Make sure you read the sauce and bang for your buck for sure. Good to see its still here after 10 years

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