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Holiday Inn Express Sherwood Park - Whirlpool

11 Portage Lane Sherwood Park AB T8H 2R7 · Aquatic Facility

Official record from Alberta →

Inspection summary

Holiday Inn Express Sherwood Park - Whirlpool has been inspected 9 times by Alberta Health Services (Environmental Public Health) since October 20, 2023. The most recent inspection, on November 18, 2025, found no infractions.

2 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances, Pool and spa water quality and Food temperature control.

The last 2 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 7 times across 5 separate inspections, most recently on May 12, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 7 times across 6 separate inspections, most recently on May 12, 2025. For example: Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 3 times across 3 separate inspections, most recently on May 12, 2025. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 5 times across 5 separate inspections, most recently on June 12, 2024. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 3 times across 3 separate inspections, most recently on May 12, 2025. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Demand Inspection

    0 infractions

  2. Demand Inspection

    0 infractions

  3. Risk Management Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity measured 0pH measured 6.5Operator instructed to raise the total alkalinity.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The and chlorine and sodium bisulfate pumps do not appear to be able to operate independently and continuously.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The individual in care and control of the aquatic facility does not have their pool operator certificate.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The chemical reagents for testing the chemical water quality had expired in 2022.
  4. Risk Management Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity measured 0pH measured 6.5Operator instructed to raise the total alkalinity.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The and chlorine and sodium bisulfate pumps do not appear to be able to operate independently and continuously.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The individual in care and control of the aquatic facility does not have their pool operator certificate.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The chemical reagents for testing the chemical water quality had expired in 2022.
  5. Risk Management Inspection

    6 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine measured 0.2ppm.ORP was less than 700. Operator instructed to raise free chlorine. to at least 1ppm.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity measured 12.Operator instructed to raise the total alkalinity.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The and chlorine and sodium bisulfate pumps do not appear to be able to operate independently and continuously.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The individual in care and control of the aquatic facility does not have their pool operator certificate.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The chemical reagents for testing the chemical water quality had expired in 2022.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • This comment has been carried over from the previous report:Anti-entrapment information includes checklists and general information, but does not include the entire compliance assessment as required. *Please forward the complete Anti-Entrapment Compliance Plan or have completed as soon as possible. Pool service providers can complete these assessments.
  6. Monitoring Inspection

    4 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine measured 0.2ppm.ORP was less than 700. Operator instructed to raise free chlorine. to at least 1ppm.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity measured 13.Operator instructed to raise the total alkalinity.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The individual in care and control of the aquatic facility does not have their pool operator certificate.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • This comment has been carried over from the previous report:Anti-entrapment information includes checklists and general information, but does not include the entire compliance assessment as required. *Please forward the complete Anti-Entrapment Compliance Plan or have completed as soon as possible. Pool service providers can complete these assessments.
  7. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • This comment has been carried over from the previous report:Anti-entrapment information includes checklists and general information, but does not include the entire compliance assessment as required. *Please forward the complete Anti-Entrapment Compliance Plan or have completed as soon as possible. Pool service providers can complete these assessments.
  8. Demand Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The akalinity was measured to be 44ppm. Raise the alkalinity such that it is between 60 and 180ppm.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • Chlorine concentration in the pool was measured to be approximately 15ppm using chlorine test strips. The pool was closed and diluted immediately.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • This comment has been carried over from the previous report:Anti-entrapment information includes checklists and general information, but does not include the entire compliance assessment as required. *Please forward the complete Anti-Entrapment Compliance Plan or have completed as soon as possible. Pool service providers can complete these assessments.
  9. Monitoring Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate was observed to be around 50gpm and exceeds the manufacturer's specifications of the filter. Reduce the flow rate such that it is operating between 30-35 gpm.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • Chlorine concentration in the pool was measured to be approximately 25ppm using chlorine test strips. The pool was closed and diluted immediately. The chlorine was measured to be 0.75ppm with an ORP of 821mV after dilution and chemical rebalance.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • This comment has been carried over from the previous report:Anti-entrapment information includes checklists and general information, but does not include the entire compliance assessment as required. *Please forward the complete Anti-Entrapment Compliance Plan or have completed as soon as possible. Pool service providers can complete these assessments.

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