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Holiday Inn Express & Suites Calgary NW - Whirlpool

2373 Banff Trail NW Calgary AB T2M 4L2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Holiday Inn Express & Suites Calgary NW - Whirlpool has been inspected 12 times by Alberta Health Services (Environmental Public Health) since December 28, 2023. The most recent inspection, on December 29, 2025, recorded 1 infraction.

3 of 12 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 11 times across 8 separate inspections, most recently on December 29, 2025. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 2 times across 2 separate inspections, most recently on January 12, 2024. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Demand Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the spa was not working.-Ensure that the flow meter is working in order to measure the flow rate and proper turnover.
  2. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the spa was not working.-Ensure that the flow meter is working in order to measure the flow rate and proper turnover.
  3. Demand Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample not processed- no sample submitted with bottle
  5. Demand Inspection

    0 infractions

  6. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on Dec 13, 24 was positive for Psuedomonas aeruginosa. - Treat and resample
  7. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Sept 27/24 - Pseudomonas isolatedTreat and resampleSpoke to SherriOctober 25, 2024 sample had Pseudomonas isolated. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sept 27/24 -1800 CFU/ML Treat and resampleSpoke to Sherri
  8. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Sept 27/24 - Pseudomonas isolatedTreat and resampleSpoke to SherriOctober 25, 2024 sample had Pseudomonas isolated. Treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sept 27/24 -1800 CFU/ML Treat and resampleSpoke to Sherri
  9. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Sept 27/24 - Pseudomonas isolatedTreat and resampleSpoke to Sherri
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sept 27/24 -1800 CFU/ML Treat and resampleSpoke to Sherri
  10. Risk Management Inspection

    0 infractions

  11. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • WC-24-0002755Sample not processed Submit a resample
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Tiles surrounding whirlpool maindrains are not flush to the drains, creating a gap with sharp edges. Repair missing tiles, or provide a filler to ensure the edges are flush to the maindrains.
  12. Monitoring Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Tiles surrounding whirlpool maindrains are not flush to the drains, creating a gap with sharp edges. Repair missing tiles, or provide a filler to ensure the edges are flush to the maindrains.

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