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Comfort Inn & Suites - Pool

2369 Banff Trail NW Calgary AB T2M 4L2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Comfort Inn & Suites - Pool has been inspected 16 times by Alberta Health Services (Environmental Public Health) since October 19, 2023. The most recent inspection, on June 3, 2026, found no infractions.

3 of 16 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 16 times across 12 separate inspections, most recently on June 1, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 7 times across 7 separate inspections, most recently on March 21, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on March 21, 2024. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 6 times across 6 separate inspections, most recently on February 26, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

16 inspections

  1. Monitoring Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample not tested, received by lab on weekend.-Resample
  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken Jan 9, 2026 - HPC 1370 cfu/mL.-Resample
  5. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on Dec 2 resulted in an HPC count of 150 cfu/mL; 24ES-337E00030-treat and resample.
  6. Risk Management Inspection

    0 infractions

  7. Demand Inspection

    4 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free Chlorine residual measured at 0.29ppm Ensure that FCL is maintained at a minimum of 1.00ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. Automated controller is not properly functioning. Operator stated that FCL spikes to 10ppm in mornings to which they have to balance back down daily. Callibrate or replace automatic feeders so that all chemicals are balanced and consistent. 2. West skimmer did not show evidence of proper flow. A backwash was performed on site to improve flow temporarily. Fix flow through skimmers for adequate surface disinfection.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • 1. Main drains of pool were barely visible from opposite end of the basin. Ensure that clarity allows for the lines of the pool and bottom of the pool are sufficiently visible at all times. 2. Pool main drains expired in Feburary of 2024Contact pool company for the installation of new main drains, and to update the antientrapment plan.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Algae growth was observed on the northern stairs and walls of the pool basin. Clean and prevent algae growth.
  8. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Accession #: WC-24-0011635Sample collected on: Feb 23, 2023Result: HPC of 290 CFU/mLTreat and Submit a resample
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine residual was measured at 0.62ppm. Ensure that free chlorine in a basin with a water temperature of 30C or lower is at minimum 1.0 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Tests conducted by on site staff were not accurate to measurements obtained during inspection. Ensure that on site daily water tests are conducted properly.
  9. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • WC-24-0007222HPC 1590 CFU/mLTreat and Resample
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • WC-24-0008755HPC >57,000CFU/mLTreat and submit a resample
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine residual was measured at 0.62ppm. Ensure that free chlorine in a basin with a water temperature of 30C or lower is at minimum 1.0 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Tests conducted by on site staff were not accurate to measurements obtained during inspection. Ensure that on site daily water tests are conducted properly.
  10. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • WC-24-0007222HPC 1590 CFU/mLTreat and Resample
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine residual was measured at 0.62ppm. Ensure that free chlorine in a basin with a water temperature of 30C or lower is at minimum 1.0 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Tests conducted by on site staff were not accurate to measurements obtained during inspection. Ensure that on site daily water tests are conducted properly.
  11. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Total coliforms present in water sample WC-23-0074810Treat and submit a resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • WC-23-0081505HPC 710 CFU/mLTreat and Resample
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine residual was measured at 0.62ppm. Ensure that free chlorine in a basin with a water temperature of 30C or lower is at minimum 1.0 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Tests conducted by on site staff were not accurate to measurements obtained during inspection. Ensure that on site daily water tests are conducted properly.
  12. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Total coliforms present in water sample WC-23-0074810Treat and submit a resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC >57000 WC-23-0074810Treat and resample.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine residual was measured at 0.62ppm. Ensure that free chlorine in a basin with a water temperature of 30C or lower is at minimum 1.0 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Tests conducted by on site staff were not accurate to measurements obtained during inspection. Ensure that on site daily water tests are conducted properly.
  13. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine residual was measured at 0.62ppm. Ensure that free chlorine in a basin with a water temperature of 30C or lower is at minimum 1.0 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Tests conducted by on site staff were not accurate to measurements obtained during inspection. Ensure that on site daily water tests are conducted properly.
  14. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on November 15, 2023, was not processed due to the identification number sticker not being attached to the water sample bottle.REQUIREMENT: Submit another water sample and ensure the identification number sticker is attached to the bottle.
  15. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on November 01, 2023, was not processed due to the identification number sticker not being attached to the water sample bottle.REQUIREMENT: Submit another water sample and ensure the identification number sticker is attached to the bottle.
  16. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC of 2600 Treat and Resample.

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