Hong Sheng Restaurant
C-72 2 Ave S Williams Lake BC V2G 1H6 · Restaurant - Food Service
Details
- Google rating
- 3.5 / 5 (8)
- Phone
- +1 250-398-6888
Opening hours
- Friday11:30 AM–3 PM, 4–8 PM
- Monday11:30 AM–3 PM, 4–8 PM
- Saturday4–8 PM
- Sunday4–8 PM
- Thursday11:30 AM–3 PM, 4–8 PM
- Tuesday11:30 AM–3 PM, 4–8 PM
- Wednesday11:30 AM–3 PM, 4–8 PM
Contact details, hours and reviews from Google Maps
Inspection summary
Hong Sheng Restaurant has been inspected 7 times by Interior Health Authority since December 17, 2013. The most recent inspection, on October 21, 2025, recorded 6 infractions.
1 of 7 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 6 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Handwashing and staff hygiene and Cleaning and sanitizing.
Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 10 times across 6 separate inspections, most recently on October 21, 2025. For example:
7 Are foods protected from contamination?
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 3 times across 3 separate inspections, most recently on October 21, 2025. For example:
7 Are there handwashing stations available and properly supplied?
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 3 times across 3 separate inspections, most recently on October 23, 2023. For example:
3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 2 times across 2 separate inspections, most recently on October 23, 2023. For example:
2 Are proper temperature controls maintained to ensure safe storage and display of foods?
Food source, labelling and allergensHigher risk
Food must come from approved suppliers, stay in labelled containers and be thrown out when it is spoiled or damaged, such as dented or swollen cans. Labelling matters for allergies: an unlabelled container can hide an allergen.
Recorded once on October 21, 2025. For example:
6 Are the foods from approved sources and has the operator taken steps to ensure that the food is safe for consumption?
About this data
These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
7 inspections
- Monitoring
6 infractions
- F1.6 Are the foods from approved sources and has the operator taken steps to ensure that the food is safe for consumption?
- Observation(s): Observed farm eggs onsite. According to the operator, the eggs are for staff consumption only. Operator was asked to remove the farm eggs from the restaurant. Eggs used in restaurants must be graded by a Registered Shell Egg Grading Station.
- F1.6A All foods on the premises must be from an approved source.
- F1.7 Are foods protected from contamination?
- Observation(s): Observed raw seafood and shell eggs stored above ready-to-eat foods.
- F1.7B Ready-to-eat foods must be stored in a manner that prevents cross contamination.
- F2.2 Are proper pest control measures in place on the premises?
- Observation(s): Observed gaps in the weather strip at the back door. Please repair or replace both weather strips.
- F2.2B The premises must be protected against entry of pests.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): 1) Observed that the areas surrounding and underneath of the hot kitchen equipment require cleaning. Complete a cleaning of these areas and going forward, ensure they are cleaned frequently enough to maintain them in a sanitary condition. 2) Personal food items were observed stored throughout the kitchen area. Operator is to designate specific storage areas for personal items that are separate from business areas (e.g., dedicated shelves, bins, etc.). 3) Observed several lighting fixtures to be missing protective covers. Please provide a protective cover for each fixture or replace the current bulbs with shatterproof ones. 4) Observed clean knives stored between equipment and the wall. Utensils must not be stored in this manner, as these areas are difficult to clean and could lead to cross-contamination.
- F2.5B The premises must be properly constructed and maintained in good, clean and sanitary condition.
- F2.5E Equipment or materials not required for food related operations must be removed from the premises.
- F2.5J Artificial lighting must have shatterproof covers or shatterproof bulbs.
- F2.5K Storage of equipment, food contact surfaces and utensils must prevent contamination.
- F2.6 Are the premises designed and equipped to ensure safe food handling?
- Observation(s): 1) Observed several food items and food contact surfaces stored on the floor. Relocate all food items and food contact surfaces stored on the floor, ensuring they are stored at least 15 cm (6 inches) off the floor. 2) Observed multiple shelves in the kitchen area to be covered with used egg cartons. Egg cartons are not an acceptable material for food contact surfaces as they may contain bacteria from egg shells, are absorbent, and are not easily cleanable. Remove all used egg cartons from the facility.
- F2.6F Food contact surfaces must be smooth and non-absorbent and easy to clean.
- F2.7 Are there handwashing stations available and properly supplied?
- Observation(s): 1) Observed the paper towel dispenser in the back kitchen area to be located approximately 8-10ft from the handwashing station. 2) Observed the handwashing sink to be bordered on either side by cutting boards used for food preparation. Install a divider on each side of the handwashing sink to prevent cross contamination between soiled hands and food preparation surfaces.
- F1.6 Are the foods from approved sources and has the operator taken steps to ensure that the food is safe for consumption?
- Monitoring
2 infractions
- F1.7 Are foods protected from contamination?
- Observation(s): F1.7A: Raw meat was placed directly in the sink basin to thaw and not being held in any containers. The sink is not being sanitized prior to placing the meat in it or after the raw meat is removed. Corrective Action: Place the meat in a food grade container prior to placing it in the sink. This reduces the risk of cross contamination between the meat products, the sink, and any other items placed in the sink afterwards. Ensure the sink is being sanitized one meat thawing is finished. F1.7B: Raw meat products were stored above the ready-to-eat vegetables. Corrective Action: Store all raw meat products separately from any ready to eat products. Raw meat should either be stored underneath all other products or on its on shelving. F1.7B: The meat slicer had large amounts of visible debris and build up. Corrective Action: Thoroughly clean and sanitize the meat slicer. The meat slicer should adeqautly sanitized after each use in order to reduce the the risk for growth of potentially harmful microorganisms.
- F1.7A The operator must ensure that all food on the premises is protected from contamination.
- F1.7B Ready-to-eat foods must be stored in a manner that prevents cross contamination.
- F1.7D Food contact surfaces must be washed and sanitized to prevent cross contamination.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): F2.5A: The following areas require cleaning: • hard to reach corners • underneath equipment Corrective Action: Perform a thorough cleaning of the facility. F2.5E: Cardboard located throughout the facility. Corrective Action: All cardboard should be discarded and not used within the facility. F2.5K: Cutting boards and other items located on the floor. Corrective Action: Move all equipment and utensils that come in direct contact with food to a different location and ensure that they are not touching the floor.
- F2.5A All equipment, utensils and food contact surfaces used on the premises must be kept in good working order to ensure the sanitary handling of food.
- F2.5E Equipment or materials not required for food related operations must be removed from the premises.
- F2.5K Storage of equipment, food contact surfaces and utensils must prevent contamination.
- F1.7 Are foods protected from contamination?
- Monitoring
6 infractions
- F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
- Observation(s): Various cooked noodle products left out at room temperature. These must be refrigerated at 4°C. Corrected during inspection: Eggs left out at room temperature for approximately 5 hours. Eggs were discarded during the inspection. Eggs must be stored at ≤4°C. Note: if potentially hazardous foods stay at room temperature they must not spend more than a total 2 hours at room temperature.
- F1.2D Potentially hazardous foods must be transported at a temperature of 4 °C (40 °F) or colder.
- F1.2E Proper procedures must be in place for using time as a public health control at ambient temperatures.
- F1.7 Are foods protected from contamination?
- Observation(s): Improper storage of ready to eat foods in the refrigerator. Ready to eat foods must be stored above raw proteins. All products in the fridge must be covered to prevent contamination. Various dry good bags are left open. All bags must be covered to prevent the contamination of food.
- F1.7A The operator must ensure that all food on the premises is protected from contamination.
- F1.7B Ready-to-eat foods must be stored in a manner that prevents cross contamination.
- F2.1 Does the facility have proper monitoring supplies?
- Observation(s): No chlorine test strips available. Acquire chlorine test strips and ensure chlorine sanitizer is maintained at 200ppm.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Observation(s): Corrected during inspection: Surface sanitizer was not available in food preparation area. 200ppm Chlorine solution was made up during the inspection. Surface sanitizer must be available at all times in the food preparation area. High temperature sanitizer reached adequate rinse cycle temperature (73°C at the dish surface)
- F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): Entire premises requires thorough cleaning. Unsanitary handling of wiping cloths. All wiping cloths must be stored in sanitizer when not in use. Corrected during inspection: Part of metal strainer was replaced with string. Strainer was discarded during the inspection. All equipment must be in good repair to prevent contamination of food.
- F2.5A All equipment, utensils and food contact surfaces used on the premises must be kept in good working order to ensure the sanitary handling of food.
- F2.5C Wiping cloths must be maintained and stored in a sanitary manner.
- F2.7 Are there handwashing stations available and properly supplied?
- Observation(s): Designated hand washing sink was not supplied with hand soap and paper towel. Employees are using the employee washroom handsink. Handwashing sink in food preparation area must be used for handwashing and must be supplied with hand soap and single use paper towel.
- F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
- Monitoring
4 infractions
- F1.7 Are foods protected from contamination?
- Observation(s): All foods in the walk-in cooler and fridges must be covered.
- F1.7A The operator must ensure that all food on the premises is protected from contamination.
- F1.7B Ready-to-eat foods must be stored in a manner that prevents cross contamination.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Observation(s): Meat slicer must be properly cleaned and sanitized regularly.
- F2.3C Clean in place warewashing procedures must provide sufficient washing and sanitizing action to remove contamination.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): The entire kitchen requires thorough cleaning including the vent hood. Wiping cloths must be kept in a proper sanitizing solution when not in use.
- F2.5B The premises must be properly constructed and maintained in good, clean and sanitary condition.
- F2.5C Wiping cloths must be maintained and stored in a sanitary manner.
- F2.7 Are there handwashing stations available and properly supplied?
- Observation(s): Paper towels are required by hand washing basins.
- F2.7C Handwashing station must be supplied with single-service product for drying hands.
- F1.7 Are foods protected from contamination?
- Monitoring
2 infractions
- F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
- Observation(s): Daily temperature log must indicate actual temperatures found at the time of temperature check.
- F2.4 - Are foods handled in a sanitary manner and protected from contamination?
- Observation(s): All foods in the walk-in cooler must be covered.
- F2.4A - The operator must ensure that all food on the premises is protected from contamination.
- F1.4 - Are proper refrigeration, freezing and thawing procedures followed?
- Monitoring
3 infractions
- 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
- Observation(s): Vent hood over the grill requires cleaning.
- 8.7 - Equipment, utensils and food contact surfaces must be cleaned and sanitized in a manner that removes contamination.
- 9 - Are foods handled in a sanitary manner and protected from contamination?
- Observation(s): In the walk-in cooler- the ready to eat foods must be stored above the thawing meats.
- 9.2 - Ready to eat foods must be stored in a manner that prevents cross contamination.
- 14 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Observation(s): Hand washing sink in the staff washroom requires cleaning and caulking behind the sink. Hand washing sinks in public washrooms require cleaning.
- 8 - Are equipment, food contact surfaces and utensils washed, sanitized and stored in a manner that removes/prevents contamination?
- Monitoring
0 infractions
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Reviews
Reviews provided by Google Maps- Kay West
Well firstly we didn't get any utensils or salt. We had to pick up forks on the way back. That was mildly infuriating. Now I was hoping for good quality food to safe the experience but it was mediocre at best. We had gotten dinner for 2 and the chow mein had no taste and the sweet and sour pork tasted like soap. The beef chop suey was the only saving grace. Hope you will have a better experience then we did.
- D Jack
We spent $65 on a dinner for 3 to be delivered. I asked for $25 back from $100 tipping $10. I tipped the driver despite the person taking orders taking the wrong address, the restaurant had to call for the correct address and they delivered our food 15 minutes late. Then I open the food and the chicken chowmein had zero chicken in it. I called the store, they asked me to pick up in 10 minutes because the driver is not driving anymore. I also had a long day at work and realized that the chicken chowmein was not worth the hassle! It was my second time ordering from here and will likely be my last time.
- Direct Traders
The worst food and customer service experience in WL, complete with insulting rude comments from the manager… I ordered for takeout, a combo #6 (almond chicken, chow-mein, sweet and sour pork) and an egg roll for a picnic to share with my partner during our 30 minute lunch break. I went to open the takeout and noticed first of all no napkins, & no utensils for our Chinese food takeout picnic. Then, we saw that they had given me the wrong order and we got rice, deep fried prawns and sweet sour pork. I went back to the restaurant on my way back to work and was told they would not refund me for the incorrect meal or inconvenience of not being able to eat a meal that I ordered and paid for between my 12 hour shift and my partners 8 hour shift. I brought the meal back, the manager was very rude and called me a liar regarding the order being incorrect and the fact that we couldn’t eat it as we had ordered take out for a picnic with no utensil’s. I ended up going back to show them and just left the takeout meal at the restaurant, did not get a refund or even an apology for this rather inconvenient and hungry lunch. Sadly, we will not be ordering from this restaurant again (too bad for them as we eat lunch out quite often) and will not hesitate to share this experience with friends, family and community.
- Jason Racher
Worst Chinese buffet I've ever had ...and I've had many in my time...the food is horrible.. won't go back. I never complain but I feel the need to warn others...don't waste your money on this garbage.
- Dongsan Jung
The only discernable flavour in the chicken chow mein was salt and the chicken was slices of luncheon chicken. The fried shrimp was 5 tiny shrimp incased in a tomb of greasy batter that i had to perform surgery on to rescue. The almond chicken was slightly more edible as it was only 70% greasy batter instead of the 90% of the shrimp. This is my first ever restaurant review, as this was the first time I was literally shocked at how bad the food was.
- Kay West
Well firstly we didn't get any utensils or salt. We had to pick up forks on the way back. That was mildly infuriating. Now I was hoping for good quality food to safe the experience but it was mediocre at best. We had gotten dinner for 2 and …
- D Jack
We spent $65 on a dinner for 3 to be delivered. I asked for $25 back from $100 tipping $10. I tipped the driver despite the person taking orders taking the wrong address, the restaurant had to call for the correct address and they delivered …
- Direct Traders
The worst food and customer service experience in WL, complete with insulting rude comments from the manager… I ordered for takeout, a combo #6 (almond chicken, chow-mein, sweet and sour …