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Minoru Residence - Extended Care

7333 Gollner Ave, Richmond BC V6Y 0J1 · Extended Care

Official record from Vancouver Coastal →

Inspection summary

Minoru Residence - Extended Care has been inspected 5 times by Vancouver Coastal Health since July 28, 2022. The most recent inspection, on September 3, 2026, recorded 5 infractions.

None of the 5 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 5 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 9 times across 3 separate inspections, most recently on August 13, 2025. For example: Weekly menu posted in each dining area for Long Term Care. [RCR Sec 62(4)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 5 times across 3 separate inspections, most recently on September 3, 2026. For example: Furniture and equipment meets the needs, of the persons in care, are compatible with the health safety and dignity, are well maintained, and clean. [RCR Sec 21]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 2 times across 2 separate inspections, most recently on October 27, 2022. For example: If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 7 times across 3 separate inspections, most recently on September 3, 2026. For example: Prior to or on admission persons in care are informed of the facility's policies respecting expressing concerns, making complaints and resolving disputes [RCR Sec 48(1)(b)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Routine

    5 infractions

    • Prior to or on admission persons in care are informed of the facility's policies respecting expressing concerns, making complaints and resolving disputes [RCR Sec 48(1)(b)]
    • Sufficient time and assistance provided to ensure safety and comfort with eating [RCR Sec 63(5)]
    • Breakfast is available before 11:00 am lunch is between 11:45 am and 1:00 pm, and supper is served after 5:00 pm. [RCR Sec 64 (1)(a),(b),(c)]
      • Supper is not served after 5:00 pm
    • Furniture and equipment meets the needs, of the persons in care, are compatible with the health safety and dignity, are well maintained, and clean. [RCR Sec 21]
    • All rooms and common areas, emergency exits, equipment, and monitoring and signalling devices are inspected and maintained on a regular basis [RCR Sec 22(3)]
  2. Routine

    4 infractions

    • Weekly menu posted in each dining area for Long Term Care. [RCR Sec 62(4)]
    • Restraints are not used unless it is necessary to protect the person in care or others from serious physical harm, are minimal as possible; safety, physical, emotional dignity is monitored and the regulation is followed [RCR Sec 73(1),(2)]
      • The safety, physical and emotional dignity of the person in care is not monitored throughout the use of the restraint, and assessed after the use of the restraint.
    • Sufficient time and assistance provided to ensure safety and comfort with eating [RCR Sec 63(5)]
      • Sufficient assistance is not provided to ensure safety and comfort.
    • All rooms and common areas, emergency exits, equipment, and monitoring and signalling devices are inspected and maintained on a regular basis [RCR Sec 22(3)]
  3. Routine

    2 infractions

    • Furniture and equipment meets the needs, of the persons in care, are compatible with the health safety and dignity, are well maintained, and clean. [RCR Sec 21]
    • All rooms and common areas, emergency exits, equipment, and monitoring and signalling devices are inspected and maintained on a regular basis [RCR Sec 22(3)]
  4. Routine Follow-up

    4 infractions

    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
    • Care plan(s) is reviewed and, if necessary, modified if there is a substantial change in the circumstances of the person in care or at least once a year [RCR Sec 81(4)(b)]
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
      • The duration of the restraint and the monitoring of the person in care during the restraint are not recorded.
  5. Routine

    8 infractions

    • Persons in care who make prepayments are provided written terms and conditions under which a refund may be made [CCALA Sec 19; Bill of Rights 4(d)]
    • The written policies and procedures are reviewed and revised if necessary at least once each year [RCR Sec 85(1)(b)]
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not include a recreation and leisure plan.
    • Care plan(s) is reviewed and, if necessary, modified if there is a substantial change in the circumstances of the person in care or at least once a year [RCR Sec 81(4)(b)]
      • Care plan(s) are not reviewed at least once a year.
    • All persons admitted comply with the Province's immunization and TB control programs[RCR Sec 49(1); DOLSOP Immunization]
      • Noncompliance with the Provinces TB control program
    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
    • If a person in care is restrained, the information required by the regulation is recorded in the care plan of the person in care [RCR Sec 84]
      • The duration of the restraint and the monitoring of the person in care during the restraint are not recorded.
    • The rights of adult persons in care are prominently displayed in the facility [CCALA Sec 7 c.1(i)]

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