Minoru Residence-Extended Care Unit
7333 Gollner Ave, Richmond BC V6Y 0J1 · Food Service Establishment 2
Inspection summary
Minoru Residence-Extended Care Unit has been inspected 25 times by Vancouver Coastal Health since July 17, 2015. The most recent inspection, on August 14, 2026, found no infractions.
12 of 25 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 3 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene, Cleaning and sanitizing and Pests.
Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 12 times across 4 separate inspections, most recently on August 10, 2026. For example:
Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 7 times across 7 separate inspections, most recently on August 10, 2026. For example:
All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded 7 times across 7 separate inspections, most recently on June 24, 2021. For example:
The premises is free of pests.
Chemicals and toxic substancesHigher risk
Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.
Recorded once on September 24, 2019. For example:
Chemicals, cleansers and similar agents are kept separate from food.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on July 17, 2015. For example:
Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
About this data
These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
25 inspections
- Routine Follow-up
0 infractions
- Routine Follow-up
2 infractions
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
- Routine
1 infraction
- Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
- Hand washing stations are not properly supplied and maintained.
- Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
- Routine
0 infractions
- Routine Follow-up
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Request
17 infractions
- Outbreak notification signs are posted at the facility entrance and/or affected units/floors.
- Hand-washing signs are prominently placed, including all staff areas.
- Designated hand-washing and/or alcohol hand sanitizer available for visitors.
- Notification of all facility departments and independent contractors.
- Staff has been notified of the outbreak and have been directed to implement the appropriate precautions (work duties and personal protection).
- Staff have been are reminded to report any incidents of GI Illness in selves or clients.
- Facility is following exclusion requirements for affected staff.
- Facility has a policy on the use of PPE. Gowns & gloves etc. are readily available to staff (and visitors).
- No communal foods shared in client and staff areas in the both the affected and non-affected areas of the facility (e.g. candies, chocolates, pastries etc.)
- No self-service items or water in the common dining or cafeteria areas. Remove menus, napkin holders, condiments, tea, coffee, etc. Use single serve items or have staff dispense.
- Children’s & staff mealtime tables, chairs are being cleaned and disinfected before and after each use.
- Dietary staff have a designated washroom & hand-washing facilities separate from other staff.
- Washrooms are fully-stocked with handwash supplies.
- Protocol/system is in place to deliver meal service to affected units/floors.
- Protocol for handling dishware, cutlery etc. from the affected units/floors, including the food carts, is in place.
- Dishwashing practices adhere to the Food Premises Regulation, including monitoring sheets.
- Enhanced cleaning & disinfection of resident/patient & staff, tables, chairs and food service stations in the dining areas.
- Routine
0 infractions
- Request
20 infractions
- Outbreak notification signs are posted at the facility entrance and/or affected units/floors.
- Hand-washing signs are prominently placed, including all staff areas.
- Where possible, cohort washrooms. Designate washrooms for the public, care & dietary staff.
- Designated hand-washing and/or alcohol hand sanitizer available for visitors.
- Staff has been notified of the outbreak and have been directed to implement the appropriate precautions (work duties and personal protection).
- Staff have been are reminded to report any incidents of GI Illness in selves or clients.
- Facility is following exclusion requirements for affected staff.
- Facility has a policy on the use of PPE. Gowns & gloves etc. are readily available to staff (and visitors).
- Group activities are cancelled e.g. social events, outings, picnics etc.
- Cohort staff to affected areas where possible/appropriate.
- No communal foods shared in client and staff areas in the both the affected and non-affected areas of the facility (e.g. candies, chocolates, pastries etc.)
- No self-service items or water in the common dining or cafeteria areas. Remove menus, napkin holders, condiments, tea, coffee, etc. Use single serve items or have staff dispense.
- Children’s & staff mealtime tables, chairs are being cleaned and disinfected before and after each use.
- Dietary staff have a designated washroom & hand-washing facilities separate from other staff.
- Washrooms are fully-stocked with handwash supplies.
- Protocol/system is in place to deliver meal service to affected units/floors.
- Protocol for handling dishware, cutlery etc. from the affected units/floors, including the food carts, is in place.
- Dishwashing practices adhere to the Food Premises Regulation, including monitoring sheets.
- Enhanced cleaning & disinfection of resident/patient & staff, tables, chairs and food service stations in the dining areas.
- Protocol in place for clients requiring assistance with feeding.
- Routine Follow-up
0 infractions
- Routine
3 infractions
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Premises is not in adequate repair or in sanitary condition.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Equipment, utensils and/or food contact surfaces are not maintained/used in a manner that ensures safe and sanitary food handling.
- The premises is free of pests.
- Premises has signs of rodent activity.
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Routine Follow-up
0 infractions
- Routine
4 infractions
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Premises is not designed and/or supplied with equipment that will ensure the safe and sanitary handling of food.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- Equipment, utensils and/or food contact surfaces are not maintained/used in a manner that ensures safe and sanitary food handling.
- The premises is free of pests.
- Premises has signs of rodent activity.
- Chemicals, cleansers and similar agents are kept separate from food.
- Chemicals, cleansers and similar agents are not stored separately from food.
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Routine Follow-up
0 infractions
- Routine
1 infraction
- The premises is free of pests.
- Premises has signs of insect activity.
- Conditions on premises may lead to harbouring/breeding of pests.
- The premises is free of pests.
- Routine Follow-up
0 infractions
- Routine
1 infraction
- The premises is free of pests.
- Premises has signs of a rodent activity.
- Conditions on premises may lead to harbouring/breeding of pests.
- The premises is free of pests.
- Routine
0 infractions
- Routine Follow-up
1 infraction
- The premises is free of pests.
- Routine Follow-up
1 infraction
- The premises is free of pests.
- Routine
1 infraction
- The premises is free of pests.
- Routine Follow-up
0 infractions
- Routine Follow-up
1 infraction
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine
2 infractions
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
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