Nero
101 - 12068 104 Avenue NW Edmonton AB T5K 0T2 · Food - General
Inspection summary
Nero has been inspected 5 times by Alberta Health Services (Environmental Public Health) since September 20, 2024. The most recent inspection, on October 8, 2026, recorded 3 infractions.
3 of 5 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 8 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Pests.
Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 2 times across 2 separate inspections, most recently on October 8, 2026. For example:
Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on October 8, 2026. For example:
Are food temperatures during storage and processing being controlled to maximize food safety?
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on January 6, 2026. For example:
Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
Food safety training and certificationLower risk
Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.
Recorded 2 times on January 6, 2026. For example:
Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded once on October 8, 2026. For example:
Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
5 inspections
- Monitoring Inspection
3 infractions
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- The concentration of multiple buckets of Quat sanitizer solution was too strong at above 500ppm. The solutions were diluted to 200ppm during inspection.Ensure the required 200ppm Quat sanitizer concentration is maintained. Use test strips to measure the concentration. Your sanitizer dispenser should be properly calibrated as required.
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- 1. Improper thawing procedure was observed. Packs of frozen minced meat on a tray were left to thaw at room temperature. The staff moved the meat to the cooler during inspection.Food can be properly thawed in the cooler, under cold running water or in the microwave as part of the cooking process.2. Large quantity of cooked lamb in a bowl was not properly submerged in ice. The operator decided to move the product into cooler inserts.High risk food items under refrigeration should be maintained at a temperature at or below 4 degrees C.
- 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
- Food handling permit for the facility was not displayed. The operator provided a copy of the permit during inspection to be displayed at a visible location.
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- Risk Management Inspection
0 infractions
- Monitoring Inspection
5 infractions
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- During the inspection, the sanitizer concentration was initially measured at 50 ppm, However, the sanitizer was replaced during the inspection, resulting in a satisfactory concentration.
- 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
- A handwash station was installed in close proximity to a sandwich/salad food preparation table in the main kitchen. The operator must install a splash guard to prevent the risk of food contamination.
- 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
- Prep. Kitchen;- Food scoops were observed stored directly on the food in bulk food containers. - Ice scoop was observed stored on dirty surfaces on top of the ice machine.Store scoops in a clean, protected manner to prevent contamination.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- The back exit door was observed without weather stripping. Install weather stripping on the door to prevent pest entry.
- 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
- Dust accumulation was observed on the inner surface of the ice machine in prep kitchen. Conduct thorough cleaning and sanitization of the ice machine.
- 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
- Initial Inspection
0 infractions
- Demand Inspection
0 infractions
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