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Phoholic & Grill

9727 106 Avenue NW Edmonton AB T5H 2N7 · Food - General

Official record from Alberta →

Inspection summary

Phoholic & Grill has been inspected 12 times by Alberta Health Services (Environmental Public Health) since January 25, 2024. The most recent inspection, on July 27, 2026, found no infractions.

3 of 12 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 13 infractions recorded. The higher-risk findings here relate to: Pests, Food temperature control and Cleaning and sanitizing.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 7 times across 7 separate inspections, most recently on July 7, 2026. For example: Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 6 times across 5 separate inspections, most recently on July 7, 2026. For example: Are food temperatures during storage and processing being controlled to maximize food safety?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 5 times across 3 separate inspections, most recently on July 7, 2026. For example: Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Critical)?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 11 times across 7 separate inspections, most recently on July 21, 2026. For example: Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 6 times across 3 separate inspections, most recently on July 7, 2026. For example: Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Risk Management Inspection

    0 infractions

  2. Risk Management Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • **July 21, 2026 - Violation was still outstanding.The exhaust hood service was overdue. Please ensure the exhaust hood is cleaned and serviced and routine cleaning is conducted as per the expected frequency.
  3. Monitoring Inspection

    9 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • One of the hot holding units used for rice noodles was not properly functioning and holding temperature above 60C. Informed operator to repair or replace unit or ensure rice noodles are kept refrigerated.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Thermometers were missing for the two sandwich prep cooling units. The digital display on the cooling units and monitored temperature had an error code. Please ensure thermometers are available inside these units or digital display is properly working.
    • 11. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Critical)?
      • The low temperature chlorine chemical dishwasher was not properly functioning with the sanitizer line disconnected and unable to dispense the solution throughout the machine. Operator attempted to reconnect the line but was unsuccessful. Please ensure corrective actions are taken and the chemical dishwasher is properly functioning and sanitizer is properly dispensing.Informed operator to temporarily use the dishwasher to wash and rinse and the two compartment sink to sanitize utensils and equipment until the dishwasher is repaired.
    • 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
      • No chlorine test strips were available onsite. Please ensure valid chlorine test strips are ordered and available onsite.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • No soap or paper towels were initially available for the front counter handwashing sink. Informed operator who provided soap and paper towels. The rear handwashing sink in the kitchen was not stocked with paper towels. Informed operator who provided paper towels to the station.Please ensure handwashing stations are fully stocked at all times.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • The handwashing station at the rear of the kitchen was slow to drain. Please ensure corrective actions are taken and water in the handwashing basin is properly draining.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • No recent self monitoring pest control records were completed. Please ensure corrective actions are taken and pest control records completed and up to date.
    • 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
      • The posted food handling permit was expired. Please ensure a new valid food handling permit is posted onsite.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • The exhaust hood service was overdue. Please ensure the exhaust hood is cleaned and serviced and routine cleaning is conducted as per the expected frequency.
  4. Risk Management Inspection

    0 infractions

  5. Monitoring Inspection

    3 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Walk in cooler had a temperature of 12C. There was no meats stored but cooked rice was present. Until the cooler can be maintained below 4C ensure no meats or rice are stored there. Only lower risk products like vegetables, drinks and sauces.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • No pest control records were available.Ensure that monthly written pest control records are being maintained.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • The hand sink basin is properly draining water and the sink is likely clogged.Ensure this repaired by November 14, 2025
  6. Risk Management Inspection

    0 infractions

  7. Monitoring Inspection

    5 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • Used cleaning cloths were left on the counter/food contact surfaces when not in use. CDI: submerged in sanitizer solution at the time of inspection. ACTION REQUIRED: review wiping cloth guidelines with all staff members. Monitor for compliance. RESOURCE: https://www.albertahealthservices.ca/assets/wf/eph/wf-eh-guidelines-wiping-cloths.pdf
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • 1. Several foods were thawing at room temperature. Corrected without instruction. Moved to walk-in freezer & prep table coolers.2. Raw eggs were stored in the malfunctioning walk-in cooler. ACTION REQUIRED: do not store eggs or other high-risk foods in the walk-in cooler until repaired.3. Unable to locate the probe thermometer. ACTION REQUIRED: obtain a probe thermometer.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • 2025-05-12Mouse droppings & nesting materials (insulation) observed around the hot water tank. Facility is self-monitoring/treating the mouse infestation. Several traps set throughout the facility. No written records of pest control activities available. __________________2024-06-24Mouse droppings had been cleaned up. Facility is still self-monitoring for pest activity. Discussed requirement for maintaining pest control records. The snap trap by the exterior back door was broken - recommended installing a more durable style trap to meet the demands of the facility. Several (~5) dead mice in the trap behind the walk-in cooler. Action required: contact landlord & neighboring business. Implement a coordinated approach to control pest activity within the building complex. _____________________2024-06-03There were mouse droppings present in multiple areas of the facility; Infront of exterior door, food storage area, and under the shelves at entrance door to kitchen area. Operator informed PHI that he is un-aware of extent of mice infestation and facility is doing its own pest control. No record for pest control was available at the facility.Action Required: Clean the mouse droppings and monitor for any new activity.Hire a third-party contractor to control pest activity and maintain pest control records.
    • 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
      • 2025-05-12Permit was available (in filed documents) but not on public display. Facility trade name has not been updated. ACTION REQUIRED: 1. Submit a new application for a food handling permit to update the facility trade name to reflect signage to the public. 2. Post the food handling permit on public display.________________________ 2024-06-24Permit not posted. Trade name has changed. Action required: submit a new food handling permit application. Print and post new food handling permit once received. Resource: https://www.albertahealthservices.ca/frm-03298.pdf___________________2024-01-26-Facility does not have a valid food handling permit posted on public display.Action Required: Post valid food handling permit on public display.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • The walk-in cooler was in disrepair - room temperature. The operator stated they were waiting for a technician to service it (expected the following day). ACTION REQUIRED: repair the walk-in cooler so that it is capable of maintaining temperature at or below 4C. Do not store any high-risk foods (meat, eggs, open sauces, etc.) in the cooler until repaired.
  8. Risk Management Inspection

    2 infractions

    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • 2024-06-24Mouse droppings had been cleaned up. Facility is still self-monitoring for pest activity. Discussed requirement for maintaining pest control records. The snap trap by the exterior back door was broken - recommended installing a more durable style trap to meet the demands of the facility. Several (~5) dead mice in the trap behind the walk-in cooler. Action required: contact landlord & neighboring business. Implement a coordinated approach to control pest activity within the building complex. _____________________2024-06-03There were mouse droppings present in multiple areas of the facility; Infront of exterior door, food storage area, and under the shelves at entrance door to kitchen area. Operator informed PHI that he is un-aware of extent of mice infestation and facility is doing its own pest control. No record for pest control was available at the facility.Action Required: Clean the mouse droppings and monitor for any new activity.Hire a third-party contractor to control pest activity and maintain pest control records.
    • 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
      • 2024-06-24Permit not posted. Trade name has changed. Action required: submit a new food handling permit application. Print and post new food handling permit once received. Resource: https://www.albertahealthservices.ca/frm-03298.pdf___________________2024-01-26-Facility does not have a valid food handling permit posted on public display.Action Required: Post valid food handling permit on public display.
  9. Risk Management Inspection

    6 infractions

    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • Food items in the walk-in freezer were not stored/organized in appropriate manner.Baguette buns, frozen vegetables and fruits were stored directly over the raw frozen meat.Some of the food items were placed directly on the walk- in freezer floor.Action Required:Make sure that bread, vegetables and fruits are stored separately from raw meat.Remove any food items stored directly on the walk-in freezer floor. All food and food items must be maintained a minimum of 15 cm (6 in.) off the floor on racks, shelves or pallets.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Some of the food items in dry storage area were not stored in covered containers.Spoons were used as scoops and were stored with in the containers. Many items intended for personal use were stored with food items.Action Required: Re-organize the food pantry, make sure that all items are stored in separate containers with closed lids. Scoops with handles are available for dispensing food and are stored outside the containers. Remove all personal use items from food area and store them in a separate are intended for personal use.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • There were mouse droppings present in multiple areas of the facility; Infront of exterior door, food storage area, and under the shelves at entrance door to kitchen area. Operator informed PHI that he is un-aware of extent of mice infestation and facility is doing its own pest control. No record for pest control was available at the facility.Action Required: Clean the mouse droppings and monitor for any new activity.Hire a third-party contractor to control pest activity and maintain pest control records.
    • 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
      • -Facility does not have a valid food handling permit posted on public display.Action Required: Post valid food handling permit on public display.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • -The shelf underneath the sink at the front counter was in disrepair. Remove or replace this shelf as it is not smooth or easily cleanable and may attract pests.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • -There was clutter such as old construction material by the back door and the back storage rooms. The clutter must be removed and the rooms cleaned and organized to prevent attracting pests.
  10. Monitoring Inspection

    9 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • During the start of the inspection used cleaning clothes were observed on the counter.Operator removed them from the counter and placed them in the sanitizing pail, before being instructed by PHI.
    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • Food items in the walk-in freezer were not stored/organized in appropriate manner.Baguette buns, frozen vegetables and fruits were stored directly over the raw frozen meat.Some of the food items were placed directly on the walk- in freezer floor.Action Required:Make sure that bread, vegetables and fruits are stored separately from raw meat.Remove any food items stored directly on the walk-in freezer floor. All food and food items must be maintained a minimum of 15 cm (6 in.) off the floor on racks, shelves or pallets.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Some of the food items in dry storage area were not stored in covered containers.Spoons were used as scoops and were stored with in the containers. Many items intended for personal use were stored with food items.Action Required: Re-organize the food pantry, make sure that all items are stored in separate containers with closed lids. Scoops with handles are available for dispensing food and are stored outside the containers. Remove all personal use items from food area and store them in a separate are intended for personal use.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • An open can of condensed milk was observed on the front counter shelf.Operator placed it in cooler, as instructed by PHI.
    • 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
      • Chlorine test strips, for checking the concentration of sanitizer in dishwasher were expired. Operator discarded the expired test strips and replaced them with new test strips during the inspection.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • There were mouse droppings present in multiple areas of the facility; Infront of exterior door, food storage area, and under the shelves at entrance door to kitchen area. Operator informed PHI that he is un-aware of extent of mice infestation and facility is doing its own pest control. No record for pest control was available at the facility.Action Required: Clean the mouse droppings and monitor for any new activity.Hire a third-party contractor to control pest activity and maintain pest control records.
    • 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
      • -Facility does not have a valid food handling permit posted on public display.Action Required: Post valid food handling permit on public display.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • -The shelf underneath the sink at the front counter was in disrepair. Remove or replace this shelf as it is not smooth or easily cleanable and may attract pests.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • -There was clutter such as old construction material by the back door and the back storage rooms. The clutter must be removed and the rooms cleaned and organized to prevent attracting pests.
  11. Risk Management Inspection

    3 infractions

    • 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
      • -An invoice will be e-mailed to you. Follow the instructions on how to pay. Once paid, you will be e-mail your Food Handling Permit. Print this off and post it in an area visible to customers.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • -The shelf underneath the sink at the front counter was in disrepair. Remove or replace this shelf as it is not smooth or easily cleanable and may attract pests.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • -There was clutter such as old construction material by the back door and the back storage rooms. The clutter must be removed and the rooms cleaned and organized to prevent attracting pests.
  12. Initial Inspection

    4 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • -The small prep cooler across from the deep fryer was measured at 9 degrees C.-The stainless steel cooler by the front counter was measured at 8 degrees C.Coolers must be able to maintain food at a temperature of 4 degrees C or less to prevent rapid germ growth. You must adjust or repair these coolers. -Thermometers for coolers and freezers were not available. These must be obtained and used regularly to monitor and ensure correct temperatures are maintained.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • -Traps for monitoring pests such as cockroaches were not available. Sticky traps/glue traps are recommended. Obtain these and place in various locations such as under the dishwashing sinks in corners, under shelves, under equipment and next to exit doors.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • -The shelf underneath the sink at the front counter was in disrepair. Remove or replace this shelf as it is not smooth or easily cleanable and may attract pests.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • -There was clutter such as old construction material by the back door and the back storage rooms. The clutter must be removed and the rooms cleaned and organized to prevent attracting pests.

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