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Quality Inn & Suites - Whirlpool

4070 2 Avenue S Lethbridge AB T1J 3Z2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Quality Inn & Suites - Whirlpool has been inspected 5 times by Alberta Health Services (Environmental Public Health) since July 18, 2024. The most recent inspection, on April 17, 2026, recorded 3 infractions.

None of the 5 inspections on record were free of infractions. In the past 12 months there were 2 inspections with 5 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances and Pool and spa water quality.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 6 times across 4 separate inspections, most recently on April 17, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 6 times across 4 separate inspections, most recently on April 17, 2026. For example: Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on April 17, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The alkalinity measured 0 ppm. Please ensure that the alkalinity is maintained between 60-180 ppm at all times.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • One of the two main drain covers for the whirlpool was cracked. This was pointed out to the front desk staff who then called their pool operator. The front desk staff was directed to close the whirlpool until the cover could be replaced.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Alkalinity is not being measured and recorded on an (at least) weekly basis. Please ensure that the alkalinity is measured and recorded as part of the regular water chemistry tests.
  2. Risk Management Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The alkalinity measured 0 ppm. Please ensure that the alkalinity is maintained between 60-180 ppm at all times.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Alkalinity is not being measured and recorded on an (at least) weekly basis. Please ensure that the alkalinity is measured and recorded as part of the regular water chemistry tests.
  3. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter was not working. Please ensure that there is an operation flow meter installed so that proper monitoring of the filtration system can take place.
  4. Risk Management Inspection

    4 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was measured to be 6.5 at time of inspection.Please ensure that pH is maintained at a level in between the 6.8 to 7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity concentration was measured at 6 ppm. Please ensure that the concentration of total alkalinity is maintained at a level in between 60 and 180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter was not working. Please ensure that there is an operation flow meter installed so that proper monitoring of the filtration system can take place.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • A piece was broken off of the edge of one of the main drain covers. Please ensure that all drain covers are in good repair.
  5. Monitoring Inspection

    4 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was measured to be 6.5 at time of inspection.Please ensure that pH is maintained at a level in between the 6.8 to 7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity concentration was measured at 6 ppm. Please ensure that the concentration of total alkalinity is maintained at a level in between 60 and 180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter was not working. Please ensure that there is an operation flow meter installed so that proper monitoring of the filtration system can take place.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • A piece was broken off of the edge of one of the main drain covers. Please ensure that all drain covers are in good repair.

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