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Best Western Plus Service Inn & Suites 61094 - Whirlpool

209 41 Street S Lethbridge AB T1J 1Z3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Best Western Plus Service Inn & Suites 61094 - Whirlpool has been inspected 25 times by Alberta Health Services (Environmental Public Health) since December 6, 2023. The most recent inspection, on September 21, 2026, found no infractions.

8 of 25 inspections on record found no infractions at all. In the past 12 months there were 8 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 23 times across 16 separate inspections, most recently on September 13, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 2 separate inspections, most recently on February 25, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

25 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseud positive hot tub
  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Recent bacteriological water sample yielded an unsatisfactory result: Pseudomonas aeruginosa isolated.
  5. Risk Management Inspection

    0 infractions

  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • An HPC of 1950 CFU/mL was isolated in the sample collected June 25. Please address the HPC in the whirlpool and submit a resample once complete.
  7. Risk Management Inspection

    0 infractions

  8. Monitoring Inspection

    1 infraction

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was a piece of tile missing along the edge of the main drain cover. Where the tile was attached there was now an opening along the bottom of the cover for the drain which could cause suction/entrapment issues. This was pointed out to the operator who was able to fashion a piece of hard foam into the size and shape of the missing tile. This was then wedged into the space as a temporary fix until the tile could be reattached. The operator indicated that this could be repaired fully by Friday. A reinspection will take place then.
  9. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the hot tub was not operational at the time of the inspection. Please repair.
  10. Demand Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the hot tub was not operational at the time of the inspection. Please repair.
  11. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Total coliforms were present in sample collected May 22.As this is the second consecutive water sample with bad results, a Closure Order was issued for the whirlpool until a sample is received that is clear of Total coliforms, HPC and Pseudomonas.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas aeruginosa was isolated in the sample collected May 15. Pseudomonas aeruginosa was isolated in the sample collected May 22.Please initiate Pseudomonas protocols and submit a resample once complete. A Closure Order was issued for the whirlpool until a sample comes back clear of Pseudomonas, Total coliforms and HPC.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • An HPC 2560 CFU/mL was isolated in the sample collected May 15. An HPC of >57000 CFU/mL was isolated in the sample collected May 22.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the hot tub was not operational at the time of the inspection. Please repair.
  12. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • psudamonas in sample
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC count of 2560
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the hot tub was not operational at the time of the inspection. Please repair.
  13. Demand Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the hot tub was not operational at the time of the inspection. Please repair.
  14. Monitoring Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine level was high at 1.41 ppm. The operator indicated that tomorrow (Wednesday) is their regular day to drain and clean the hot tub. This should address the combined chlorine level. For bather comfort, the combined chlorine level should be kept as low as possible, and at least below 1.0 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the hot tub was not operational at the time of the inspection. Please repair.
  15. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the hot tub was not operational at the time of the inspection. Please repair.
  16. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC count of 130 is above the threshold of <100 CFU/mL. It appears to be a sampling error. Advised the operator to ensure samples are taken properly to prevent contamination.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the hot tub was not operational at the time of the inspection. Please repair.
  17. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter for the hot tub was not operational at the time of the inspection. Please repair.
  18. Risk Management Inspection

    0 infractions

  19. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas present in sample taken on May 2, 2024.
  20. Risk Management Inspection

    0 infractions

  21. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas aeruginosa was isolated in the March 21 sample. Please initiate Pseudomonas protocols and submit a resample once complete.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • An HPC of 1220 CFU/mL was isolated in the sample collected March 21. Please address the HPC in the hot tub and submit a resample once complete
  22. Risk Management Inspection

    0 infractions

  23. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • An HPC of 230 CFU/mL was isolated in the sample collected February 22. Please address the HPC in the whirlpool and submit a resample once complete.
  24. Risk Management Inspection

    0 infractions

  25. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The chlorine level in the hot tub was measured at 0.74 ppm. Please ensure the chlorine level is maintained at 2.0 ppm or higher at all times. *Operator drained the whirlpool and backwashed the system during the inspection.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine level in the hot tub was measured at 2.38 ppm. Please shock the whirlpool to bring this level down below 1.0 ppm. The combined chlorine level should be maintained as far below 1.0 ppm as possible for bather comfort.

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