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7th Street Residence

322 7 Street S Cranbrook BC V1C 1M7 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

7th Street Residence has been inspected 9 times by Interior Health Authority since August 25, 2015. The most recent inspection, on November 4, 2025, recorded 2 infractions.

1 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 13 times across 6 separate inspections, most recently on November 4, 2025. For example: 2 - Are written policies and procedures in place to guide staff in fall prevention?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 6 times across 6 separate inspections, most recently on November 4, 2025. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 10 times across 5 separate inspections, most recently on October 8, 2024. For example: 1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Routine Inspection

    2 infractions

    • R2.2 - Are written policies and procedures in place to guide staff in fall prevention?
      • Observation(s): R2.2A - A review of restraint consent forms identified that multiple consent forms did not contain written agreements by the medical practitioner. Failure to obtain written physician consent for the use of restraints poses a risk of potential infringement of residents' rights, and the inappropriate or unsafe application of restraints without proper medical authorization. Submit by November 19, 2025, a written plan outlining how the contravention related to ensuring that there is a written agreement to the use of a restraint by both the person in care or their representative and medical practitioner, has been addressed. The plan must also detail the system and process that will be implemented to support the ongoing monitoring of Section 74(1)(b) of the Residential Care Regulation, thereby ensuring sustained compliance moving forward.
      • R2.2A - A restraint may be applied in an emergency or when there is written agreement to the use of a restraint by both the person in care or their representatives, medical practitioner or nurse practitioner; 74( 1 )(a)(b)(i)(ii)
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): R7.1I - During the inspection of the physical facility it was noted that the outdoor patio space utilized by persons in care contained multiple large cracks in the concrete. This is an ongoing contravention from the October 2024 inspection. The uneven and cracked concrete presents a safety hazard for persons in care and restricts their ability to independently access the outdoor area. Submit by November 19, 2025, a written plan outlining how the contravention related to ensuring that all rooms and common areas are in a good state of repair, has been addressed. The plan must also detail the system and process that will be implemented to support the ongoing monitoring of Section 22(1)(b) of the Residential Care Regulation, thereby ensuring sustained compliance moving forward. R7.1AK - During the inspection of the physical facility, it was identified that a cabinet in the main bathroom, accessible to persons in care, contained cleaning products and other hazardous products. This was corrected during the inspection, by the licensee locking the cabinet. Failure to ensure hazardous products are securely stored may pose a risk to the health and safety of persons in care. Submit by November 19, 2025, a written plan outlining how the contravention related to ensuring safe and adequate storage of cleaning agents and other hazardous materials, has been addressed. The plan must also detail the system and process that will be implemented to support the ongoing monitoring of Section 35(1)(c) of the Residential Care Regulation, thereby ensuring sustained compliance moving forward.
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
      • R7.1AK- Provide appropriately furnished and equipped areas for secure, safe and adequate storage of cleaning agents, chemical products and other hazardous materials; 35( 1 )(c)
  2. Routine Inspection

    4 infractions

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The system to ensure policies are implemented by employees is ineffective. It was noted during the inspection that the restraint consent policy was not followed. An updated restraint consent was not uploaded in the individual's Health Care Plan as per policy. The last updated copy located within the individual's records was dated 2022.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
    • R5.1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?
      • Observation(s): The system to ensure at least 2 nutritious snacks, with at least 2 food groups are provided each day is ineffective. It was identified during the inspection that the snacks identified on the weekly menu did not meet the legislative requirements.
      • R5.1D - Provide for each day, at least 2 nutritious snacks with at least 2 food groups described in Canada's Food Guide; 62( 2 )(b)
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system to ensure all common areas are in a good state of repair is ineffective. It was identified during the inspection that the outdoor patio space utilized by persons in care contains a large crack in the concrete. The crack is a tripping hazard for persons in care. The licensee currently ensures that persons in care are supervised for the duration of time spent outdoors on the patio.
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system to ensure care plans include an oral health care plan is ineffective. During a random care plan review, it was identified that the current care plans did not contain an oral health plan. The system to ensure each medication care plan is reviewed, and if necessary modified is ineffective. It was identified during the inspection that the medication care plans did not contain a review date to indicate if the care plans had been reviewed and/or modified at least once a year.
      • R10.3D - Care plans must includes an oral health care plan; 81( 3 )(b)
      • R10.3K - Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81( 4 )(b)(i)(ii)
  3. Routine Inspection

    3 infractions

    • R10.4 - Are restraint and fall prevention plans appropriate?
      • Observation(s): It was identified during the inspection that the system to ensure a falls care plan was current is ineffective. This was noted by a falls care plan missing a creation, or review date, therefore, Licensing was unable to determine if the care plan was current.
      • R10.4P - Ensure there is a fall prevention plan for those in Long Term Care or those prone to falling, which must address an assessment of the nature of the risk of falling presented by the person in care, a plan for preventing the person in care from falling, and a plan for following up on any falls suffered by a person in care; 81( 3 )(e)(i)(ii)(iii) (Show More)
    • R1.1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?
      • Observation(s): Licensing acknowledges efforts to increase self-monitoring of the care and services provided via the development of multi-level checklists. However, monitoring to ensure compliance, as well as re-evaluation of systems was ineffective as noted by the gaps in completion of multiple checklists.
      • R1.1W - Regularly monitor the physical environment and the care and services provided; 61
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system to ensure care plans are reviewed and modified following a change in circumstance is ineffective. Following a reportable incident indicating a care plan update, it was noted during the inspection that an update had not been completed.
      • R10.3K - Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81( 4 )(b)(i)(ii)
  4. Routine Inspection

    7 infractions

    • R2.2 - Are written policies and procedures in place to guide staff in fall prevention?
      • Observation(s): The system to ensure a restraint consent contains agreement in writing by the physician is ineffective. In reviewing a person in care's record it was noted that a restraint consent form did not contain the person in care's name, and consent from the physician was not obtained in writing.
      • R2.2B - Reassess the need for restraint that continues for more than 24 hours and obtain agreement in writing and comply with conditions set out in section 73( 2 ); 75( 2 )(a)(i)(ii)(b)
    • R4.3 - Is documentation concerning restraints adequate?
      • Observation(s): The system to ensure that persons in care monitored while using a restraint is ineffective. In reviewing a person in care's record it was noted that restraint documentation was inconsistently completed. This contravention was also noted on the previous inspection completed in July 2022.
      • R4.3D - Keep a record of the duration of the restraint and the monitoring of the person in care during the restraint in the persons care plan; 84(d)
    • R1.1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?
      • Observation(s): The system for self-monitoring is ineffective as noted by the number of contraventions identified in this report, including the reoccurring and on-going contraventions identified. This contravention was also noted on the previous inspection completed in July 2022. Multiple forms were missing signatures, and forms were noted to be inconsistently completed with no documented evidence of self-monitoring or follow up occurring.
      • R1.1W - Regularly monitor the physical environment and the care and services provided; 61
    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The system to ensure policies are implemented by staff is ineffective. In reviewing a person in care's record it was noted that restraint documentation was not recorded consistently, and consent forms were incomplete. This contravention was also noted on the June 2021 inspection.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
    • R5.1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?
      • Observation(s): In reviewing the weekly menu it was identified that the system to provide each day, at least 2nutritious snacks with at least 2 food groups is ineffective.
      • R5.1D - Provide for each day, at least 2 nutritious snacks with at least 2 food groups described in Canada's Food Guide; 62( 2 )(b)
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system to ensure all rooms and common areas are in a good state of repair is ineffective. This was noted by doors, walls, and hand rails being scratched, chipped and in poor repair.
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
    • R9.1 - Are medications stored, handled, and administered appropriately?
      • Observation(s): The system to ensure a pharmacist records all medications on the person in care's medication administration record is ineffective. In reviewing a person in care's medication administration record it was noted that a medication was handwritten on the record.
      • R9.1C - Ensure a pharmacist packages all medications and records all medications on the person in care's medication administration record; 69( 1 )(a)(b)
  5. Routine Inspection

    5 infractions

    • R4.3 - Is documentation concerning restraints adequate?
      • Observation(s): It was noted during the inspection that the licensee does not currently have a system in place to keep a record of restraint monitoring.
      • R4.3D - Keep a record of the duration of the restraint and the monitoring of the person in care during the restraint in the persons care plan; 84(d)
    • R10.4 - Are restraint and fall prevention plans appropriate?
      • Observation(s): It was noted during the inspection that a person in care identified as being prone to falling did not have yearly assessments completed.
      • R10.4P - Ensure there is a fall prevention plan for those in Long Term Care or those prone to falling, which must address an assessment of the nature of the risk of falling presented by the person in care, a plan for preventing the person in care from falling, and a plan for following up on any falls suffered by a person in care; 81( 3 )(e)(i)(ii)(iii) (Show More)
    • R1.1 - Does the Licensee operate in accordance with their license and inform Licensing of any significant changes?
      • Observation(s): It was noted during the inspection that self monitoring systems are ineffective. This was evidenced by missing signatures on forms, expired consents, as well as lack of monitoring noted to ensure compliance with the requirements of the Act and the Residential Care Regulations.
      • R1.1W - Regularly monitor the physical environment and the care and services provided; 61
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): It was noted during a random file audit that a person in care did not have a care plan developed within 30 days of admission. The system to ensure care plans are developed within 30 days was ineffective.
      • R4.1Q - Ensure a care plan is developed within 30 days for persons in care admitted for more than 30 days; 81.1; Director of Licensing Standards of Practice: Advance Directives and Care Plans
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): It was noted during the inspection that there was no system in place to inspect, maintain and record inspections for lift equipment. The recent system put in place to visually inspect equipment was noted to be ineffective, and incomplete. A health and safety plan was put in place following the inspection, and will remain in place until all lifts are inspected and documentation is provided to Licensing.
      • R7.1L - Inspect and maintain on a regular basis all rooms and common areas, emergency exits, equipment, and monitoring and signalling devices; 22 ( 3 )
  6. Routine Inspection

    4 infractions

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): It was noted during inspection that restraint policies were not implemented. As a random audit it was noted that restraint care plans were not in place.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): It was noted during the inspection that multiple dates on the fridge/freezer temperature log were out of the facility specified temperature range. It was noted that there was no information guiding staff on appropriate next steps when temperature is recorded to be out of range.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
    • R9.1 - Are medications stored, handled, and administered appropriately?
      • Observation(s): It was noted during inspection that the medication safety and advisory committee review was overdue.
      • R9.1A - Appoint a medication safety and advisory committee consisting of the manager or person designated by the manager, the supervising pharmacist and, if employed by the licensee, the health care provider responsible for the immediate supervision of health care services provided in the facility; 68( 1 )(a)(b)(c) (Show More)
    • R10.2 - Do care and supervision practices ensure health, safety and dignity of persons in care?
      • Observation(s): The system for monitoring if the needs of persons in care continue to be met appears to be ineffective. As a result of a random audit of a most recent care plan, it was noted that multiple referrals were recommended; however, there was no indication of progress, or completion of these actions.
      • R10.2A - Monitor the health and safety of each person in care regularly to determine if their needs continue to be met; 50 ( 1 )
  7. Routine Inspection

    0 infractions

  8. Monitoring

    1 infraction

    • 7.1 Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The hallway walls and doorways have scuffs and chipped paint.
      • Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
  9. Monitoring

    3 infractions

    • 5.1 Does the facility provide food services which meet nutritional needs and preferences for persons in care?
      • Observation(s): Snacks do not consistently contain items from 2 food groups.
      • Provide for each day, at least 2 nutritious snacks with at least 2 food groups described in Canada's Food Guide; 62( 2 )(b)
    • 6.3 Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): Inadequate monitoring/recording of food fridge temperatures.
      • Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
    • 7.1 Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): Back fence has broken boards and paint is peeling, heavy weather damage. - ONGOING ISSUE Patio has some uneven and broken slabs creating hazard for wheelchairs/walkers and for falls.
      • Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)

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