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880 Elder Road, Kamloops

880 Elder Road Kamloops BC V2B 6K8 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

880 Elder Road, Kamloops has been inspected 5 times by Interior Health Authority since November 5, 2020. The most recent inspection, on November 18, 2025, recorded 3 infractions.

2 of 5 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 3 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 3 times across 3 separate inspections, most recently on November 18, 2025. For example: 2 - Are written policies and procedures in place to guide staff in fall prevention?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded once on November 4, 2024. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 4 times across 3 separate inspections, most recently on November 18, 2025. For example: 3 - Is documentation concerning restraints adequate?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Routine Inspection

    3 infractions

    • R2.2 - Are written policies and procedures in place to guide staff in fall prevention?
      • Observation(s): One person in care had a restraint which is used on a regular basis and is included in their care plan. A written agreement with the medical practitioner and representative was not available. Without agreements to the use of restraints given in writing there is potential for restraints to be used in error. Submit a detailed corrective action plan outlining how the Licensee will ensure all persons in care who require a restraint to have written agreements no later than December 5, 2025.
      • R2.2A - A restraint may be applied in an emergency or when there is written agreement to the use of a restraint by both the person in care or their representatives, medical practitioner or nurse practitioner; 74( 1 )(a)(b)(i)(ii)
    • R4.3 - Is documentation concerning restraints adequate?
      • Observation(s): One person in care has a restraint used during the day for which there was no evidence available of a monitoring system in place. When a restraint is applied and not regularly monitored, the person in care’s risk of entanglement is greatly increased. Submit a detailed corrective action plan outlining how the Licensee will ensure all restraints in use are monitored for safety purposes on a regular basis no later than December 5, 2025.
      • R4.3D - Keep a record of the duration of the restraint and the monitoring of the person in care during the restraint in the persons care plan; 84(d)
    • R5.1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?
      • Observation(s): The weekly menu had one food group on one day per week, each week. Providing fewer than required food groups increases risk of vitamin deficiency to persons in care. Submit a detailed corrective action plan outlining how the Licensee will ensure all menus offer snacks twice daily, each with a minimum of two food groups, and submit it no later than December 5, 2025.
      • R5.1D - Provide for each day, at least 2 nutritious snacks with at least 2 food groups described in Canada's Food Guide; 62( 2 )(b)
  2. Routine Inspection

    3 infractions

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): During the inspection the Licensing Officer had a conversation with the manager, who was unable to provide knowledgeable responses about the following subjects which should be included with a manager's orientation. -Facility complaint process and how this information is provided to persons in care and their guardians and/or families -Follow up processes for data being gathered which the manager has oversight of that could impact care (Example: fluctuations of person in care's monthly weights)
      • R2.1T - Ensure there are written policies and procedures for orientation of new managers and employees, including all policies and procedures of the facility, the regulations and the Act; 85( 2 )(b)
    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): A review of pantry showed multiple food items had been stored in plastic containers that were not original packaging, and had not been dated as to when they had been opened.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): A review of the physical facility showed the maintenance auditing and reporting system is insufficient. Examples: -broken garbage can lid with sharp edges exposed -one window sill trim was found on the floor with exposed nails facing upward
      • R7.1J - Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    2 infractions

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): Facility submitted a policy during application process on how to report a reportable incident to Interior Health Licensing through the portal, during this inspection the facility manager was not able to locate the portal for reporting. Ensure staff who would be responsible for reporting incidents are trained on the procedure for reporting. Some discussion during this inspection on reportable incident types, ensure orientation of new staff and managers includes introduction to the Residential Care Regulation including (Schedule D - Reportable Incidents) and the Community Care and Assisted Living Act.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
      • R2.1T - Ensure there are written policies and procedures for orientation of new managers and employees, including all policies and procedures of the facility, the regulations and the Act; 85( 2 )(b)
    • R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): Facility has a procedure for charting fridge and freezer temperatures daily, but the daily charting observed during this inspection did not include the actual temperature. Ensure daily charting indicates the temperature of the fridge and freezers to ensure optimal food storage of below 4 degrees Celsius for items in the fridge and below minus 18 degrees Celsius in the freezer.
      • R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )

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