ARQ Mountain Centre Inc.
1924 Industrial Rd 2 Cranbrook BC V1C 6R2 · Restaurant - Food Service
View on Google Maps →Details
- Google rating
- 4.9 / 5 (50)
- Phone
- +1 250-489-0620
- Website
- Visit website →
Opening hours
- Friday9 AM–10 PM
- Monday9 AM–10 PM
- Saturday10 AM–10 PM
- Sunday12–8 PM
- Thursday9 AM–10 PM
- Tuesday9 AM–10 PM
- Wednesday9 AM–10 PM
Contact details, hours and reviews from Google Maps
10 inspections
- Monitoring
0 infractions
- Monitoring
0 infractions
- Monitoring
3 infractions
- F2.1 Does the facility have proper monitoring supplies?
- Observation(s): Facility did not have QUAT test strips for sanitizing solution.
- F2.1A Sanitizer test strips must be available for each chemical sanitizer used at the premises.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Observation(s): QUAT sanitizer solution recorded >400 ppm which is higher than legislative guideline of 200-400 ppm.
- F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
- F2.7 Are there handwashing stations available and properly supplied?
- Observation(s): Facility did not have single use paper towel to dry hands. Employee stated that cloths were used for hand drying.
- F2.7C Handwashing station must be supplied with single-service product for drying hands.
- F2.1 Does the facility have proper monitoring supplies?
- Monitoring
0 infractions
- Monitoring
0 infractions
- Monitoring
1 infraction
- F2.1 Does the facility have proper monitoring supplies?
- Monitoring
0 infractions
- Monitoring
0 infractions
- Monitoring
2 infractions
- F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Observation(s): Thermometer required in white bar fridge.
- F3.5 - Are there handwashing stations available and properly supplied?
- Observation(s): Hand wash signs required.
- F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
- Monitoring
0 infractions
Reviews
Reviews provided by Google Maps- Jay Whitlow
We were there 1ish to around 3:30pm today and we had an great time. I've been a couple times but today was quite notable. The service was awesome, the guy who helped us out was super knowledgeable, helpful and really easy to chat with. Lots of options for all skill levels and a really neat place. Great bang for your buck.
- Rich
1st visit was fantastic. Had my 2 young kids 4 & 5 and they loved it, harnesses were easy to fit and the safety system is super safe and user friendly. Staff was awesome and very friendly. Great value all around and great vibes in the place. Will be back 100%
- Lou Wirtz
Awesome spot for kids - our 2.5y old had an absolute blast in the kids zone. It's a really safe climbing and exploring area! Shout out to the friendly helpful staff member too! We'll be back 😀
- David Urquhart
Huge climbing centre for all ages. Big walls, Kilter board, bouldering walls, kids play zone. Coffee and snacks for kids and grown ups. We really appreciated the all ages approach, friendly staff, and huge space/variety. Strongly recommend!
- Laura Sutherland
We had an amazing time climbing with my 6 & 8yr old. The staff were super kind and helpful. Especially Hunter, who really engaged with my kids and made sure they were having fun!
- Kelly Courtenay
We love it here! Such a fun indoor activity for all ages
- Martha Batke
Great place for the family. Had their deck open, which gives a nice open-air feel to the place. They serve a great American, and the younger kids enjoyed the playground while my older and I did the walls. Very versatile place.
- Sasha Whaley
My kids (aged 7 and 10) enjoyed the summer camps and learned a lot. My son had his 11th birthday party there and the kids had a great time. The rates are reasonable, especially if you buy the 10 drop in passes. The staff are friendly and helpful, and the place has a positive atmosphere. For younger kids they have a climbing and play area as well.
- Jay Whitlow
We were there 1ish to around 3:30pm today and we had an great time. I've been a couple times but today was quite notable. The service was awesome, the guy who helped us out was super knowledgeable, helpful and really easy to chat with. Lots of options for all skill levels and a really neat place. Great bang for your buck.
- Rich
1st visit was fantastic. Had my 2 young kids 4 & 5 and they loved it, harnesses were easy to fit and the safety system is super safe and user friendly. Staff was awesome and very friendly. …
- Lou Wirtz
Awesome spot for kids - our 2.5y old had an absolute blast in the kids zone. It's a really safe climbing and exploring area! …
- David Urquhart
Huge climbing centre for all ages. Big walls, Kilter board, bouldering walls, kids play zone. Coffee and snacks for kids and grown ups. We really appreciated the all ages approach, friendly staff, and huge …
- Laura Sutherland
We had an amazing time climbing with my 6 & 8yr old. The staff were super kind and helpful. Especially Hunter, who really engaged with my kids and made sure they were having fun!
- Kelly Courtenay
We love it here! Such a fun indoor activity for all ages
- Martha Batke
Great place for the family. Had their deck open, which gives a nice open-air feel to the place. They serve a great American, and the younger kids enjoyed the playground while …
- Sasha Whaley
My kids (aged 7 and 10) enjoyed the summer camps and learned a lot. My son had his 11th birthday party there and the kids had a great time. The rates are reasonable, especially if you buy the 10 drop in passes. The staff are friendly and …
- Anthony Amsel
I moved to Cranbrook 2 years ago and didn't really know anyone. As a climbing enthusiast, Arq quickly became my sanctuary - a warm atmosphere with an eclectic array of climbing options with everything from sport climbing, to bouldering and …
- FeraciousG
Travelled 4 hours to come feast my eyes on this cool place!!! Has to be cool if my bestie Sara will work here. What a great place to visit xx I’ll have to bring my 6 kids they would love it. Get it baby ❤️
- Hunter Corrigal
The Arq has been an awesome facility for myself and my family. The kids area keeps my girls playing hard for sometimes hours, depending on how many other kids come through the door. Good wholesome free-range fun for them. There are enough …
- Ashleigh S
Amazing place to take the kids specially the little kid section love that adults can safely chase after the littles and help them to have the confidence to explore and play and has a nice seating are to watch or take a break.
- Kelli Wallis
Awesome to the max! My husband and I became members and enjoy the Tuesday night yoga and everything else! Great friendly staff. Super cool place.
- Tamara Mclean
I want to make a shout out to an amazing staff member with the leg tatoos, sorry didn't catch your name, but he was working the desk July 21st at 3pm. The place was a zoo! The noise level was high with happy children and the impact gun as …
- isis hornehill
A super welcoming Gym and gym members , really happy to have stumbled across it 😊 …
- Struan Eamer
Pretty solid and reasonably priced. Nice variety of Bouldering, belay and Auto belay.
- Theresa Hellmen
We just had my granddaughters third birthday here. I can not say enough about the staff and environment. The kids had a blast. The young man assigned to our party, Giddeon(sorry if I didn't spell this correctly), was amazing. He was so accommodating, happy, and energetic. Thank you for everything.
- Nathalie Allard
This is such a great place to get the kids to let out their energy. Love the jungle gym set up, so there is more for them to do then just climb. And the staff is very knowledgeable and friendly.
- David & Regina Braun
Excellent place to go to with your children! Fun place
- Kyla Crockett
We have had such a fun and welcoming experience every time we visit Cranbrook. The prices are super fair, we just get the half day pass (4 hours worth) which …
- Nicole Potter
Needed an indoor activity for the kids and this was great. The kids play area was perfect for a toddler and kindergartner, and I think the climbing walls definitely peaked their interest. Very fun!
- christopher roussell
Excellent place to exercise high energy children! They absolutely love it! And at the same time they develop other valuable skills, agility, strength, and self confidence. Well worth the price. About $30 for 2 kids to drop in and hang as …
- Lauren W
We are visiting for the area for 2 weeks and needed a place to exhaust our 2 year old. This is the place! Huge kids climbing contraption, great for all ages (parents too! but snug corners) The rest of the place looks like it would be fun …
- Steve Sirr
We were in Cranbrook for the day and Climb ARQ had something to keep our teenagers and our toddler entertained for two hours and great coffee to keep the adults happy. The staff were so friendly, welcoming and accommodating.
- Lonny Delorme
Had the grandson's birthday here. Excellent time for everyone. Great friendly staff and awesome environment. Would definitely do again.
- Michaela delfs
Very fun and exciting! Definitely coming back :) The staff is so sweet and kind takes care of exactly what you need. Very well priced for a students.
- Ruth O'Brien
Just recently heard about this place, so we decided to check it out (im not a climber but I have a toddler who loves climbing) It was brilliant and super impressed. They have a coffee bar and snacks, a seating area, it was very clean and …
- Iain MacLeod
Great climbing facility! Good layout with lots of relaxing space and fresh climbs for all skill levels! Excellent kids wall and play area! Brand new deck area to enjoy the sun!
- Jordain
Great place for all ages. Great little kid zone that I wish was bigger but it's still fun. Always fun rockclimbing. Knowledgeable staff.
- Raelyn Callaway
Amazing space to play but VERY grumpy staff. Rude to kids and unfriendly, especially the female. Disappointing customer service and staff. Management should consider hiring new staff. Everything else was great!
- Maria Berno
Amazing gym, clean facility and friendly staff. They run a sweet place. THERE IS AC IN THE SUMMER!! Great place if you're a crusher and want to train, new to climbing, want to spice up your dates or want to go for an outing with the fam.
- Brayden Alexander
Excellent place. Well cared for and maintained.
- Brittany Miller
Had my daughters bday party here, the girls working here were very kind, knowledgeable and very good at what they do! Fantastic place for the kids! :)
- Seth Cavers (The Kootenay Cranberry)
An Outstanding Facility with Exceptional Staff!" Cranbrook is fortunate to have a gym of this caliber. The facility itself is …
- Steven Verdenhalven
Used this place once and got ropped into a monthly subscription since it was only double the price for one visit. After months of not using the membership at all I finally made it in person to cancel but being March 3rd I'll be paying in …
- Damon Brodeur
Best climbing gym for constant progression seams like Everytime I go in there is a new route set or the same amazing people around having an amazing time! Great gym plan on going back many times! Don't expect to see these holds when you go 😉 …
- Katherine Russell
This place is amazing! My 6 & 8 year olds had a blast here. Very friendly staff, great experience all around
- Bradley Cairns
You gotta take your kids there you can go to its great there stuff for all ages as young as 4 It's clean there's food and a coffee bar so much fun love it kids love it and you can take a break if you like very friendly
- Shelley
We took our kids here for a rainy day; aged 0-7 they all had a blast playing and learning how to climb.
- Brian Hirschfield
Really cool experience, a great place to let your kids have fun and exercise and wear them self out all in one place
- Jason Scannell
Fantastic spot. The staff are always friendly and the facilities are top notch in pristine condition. The kids area is a godsend
- Tim McKeague
Awesome fun and great people. Both kids (4.5&6.5) loved it. Friendly staff always there to help.