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A&W Restaurant (Campbell Heights)

130 - 2725 192nd St, Surrey · Restaurant

Official record from Fraser Health →

Inspection summary

A&W Restaurant (Campbell Heights) has been inspected 20 times by Fraser Health Authority since February 14, 2018. The most recent inspection, on September 15, 2026, found no infractions.

11 of 20 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Pests and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 4 times across 3 separate inspections, most recently on October 15, 2024. For example: 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 3 times across 3 separate inspections, most recently on May 2, 2022. For example: 304 - Premises not free of pests [s. 26(a)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on April 10, 2026. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on June 18, 2019. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on April 10, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

20 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Observed opened bucket of pickles out at room temperature in the dry storage area, 2 boxes of onion rings received roughly 40 minutes ago out at room temperature.
      • Corrective Action(s): Store all products in cooler able to hold an air ambient temperature of 4C or lower. When receiving products, ensure to place all potentially hazardous foods in cooler immediately.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Observed built-up of syrup, debris, single-use cups, and/or towelettes underneath stand-up cooler/freezer & shelving rack near the mop sink area, underneath the juice dispenser & handwashing sink at the front of house.
      • Corrective Action(s): Clean aformentioned area. Ensure to pull out equipment prior to conducting sweeping and moping to prevent single-use utensils, debris, syrup from accumulating at the corner junction. Corrected by: Today.
      • Violation Score: 9
  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Milkshake Machines observed to be leaking water on the floor and within the unit.
      • Corrective Action(s): Service aformentioned machine to prevent leakage. Corrected by: 3 months.
      • Mop underneath milkshake machine to prevent accumulation of pooling of water that may harbour pest and cause physical hazards. Clear tray of water within the compartment regularly to prevent accumulation of water within the unit. Corrected by: Today.
      • Violation Score: 3
  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    0 infractions

  8. Follow-Up Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: High-temperature dishwasher observed to have lose door being dept closed with a broom. THIS IS A REPEAT VIOLATION.
      • Corrective Action(s): Service the high-temperature dishwasher door to ensure it can be properly opened and closed without aid of external object. Corrected by: May 24, 2023.
      • Violation Score: 3
  9. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation: Fountain drink nozzle and around the nozzles observed to have build-up of syrup.
      • Corrective Action(s): Clean and sanitize the aformentioned area. Fountain drink machine nozzle and machine itself must be cleaned thoroughly to prevent syrup build-up. Corrected by: April 12, 2023.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: High-temperature dishwasher observed to have lose door being kept closed with a broom.
      • Corrective Action(s): Service the high-termperature dishwasher door to ensure it can be properly opened and closed without aid of external object. Corrected by: April 12, 2023.
      • Violation Score: 3
  10. Routine Inspection

    0 infractions

  11. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Two to three house flies observed on site. Gold fly traps are available throughout the back. Manager mentioned that the fly population usually increases in the summer months and that flies usually enter through the drive through window. Pest control visits the premise frequently. Pest control reports were verified during time of inspection.
      • Corrective Action(s): Contact pest control company for assessment, control and/or treatment options if fly population increases. Contact the health inspector if the population of flies increases and for any consultation purposes.
      • Violation Score: 3
  12. Routine Inspection

    0 infractions

  13. Routine Inspection

    0 infractions

  14. Follow-Up Inspection

    0 infractions

  15. Routine Inspection

    0 infractions

  16. Follow-Up Inspection

    0 infractions

  17. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): No paper towels available at front hand washing station.
      • Corrective Action(s): Paper towel roll placed near front hand washing station at time of inspection. A paper towel dispenser must be in place--refer to violation code 308. Ensure all hand washing station are supplied with hot and cold running water, liquid hand soap, and single use paper towels at all times to facilitate proper hand washing.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Multiple flies observed throughout premises.
      • Corrective Action(s): Ensure that measures are taken to effectively reduce pest populations as flies may potentially contaminate food and/or food contact surfaces. Limit potential pest attractants (e.g. open food, spill, grease) and follow pest control operator recommendations. Date to be corrected by: July 18, 2019.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Food debris and/or grease observed in the following areas:
      • 1. On floor and floor-to-wall junctions beneath cooking equipment. Also on sides of cooking equipment (build up of solid fat).
      • 2. Crumbs and other debris observed in interior of cook line cooler/freezer below bottom drawers.
      • 3. Spill observed on bottom interior of 2-door (vegetable) cooler
      • 4. On floor beneath upright coolers and freezers in back kitchen area.
      • Corrective Action(s): Ensure the above-noted areas are properly cleaned. Food debris and/or grease may potentially attract pest activity and may potentially contaminate food and/or food contact surfaces. Date to be corrected by: Today.
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The following was observed:
      • 1. Beverage dispenser located closest to take out window was observed with a drain tube leading directly into a bin. An accumulation of liquid was observed in the bin. It was stated that drain pipe is leaking so tube was redirected into bin temporarily.
      • 2. Lower shelf bracket is missing from front under counter cooler.
      • 3. No paper towel dispenser is available for front hand washing station.
      • Corrective Action(s): 1. Ensure above-noted pipe is repaired or replaced to eliminate leak. Have drain tube properly routed and remove catch basin/bin. Standing liquid may attract pest activity. Date to be corrected by: July 2, 2019.
      • 2. Ensure bracket is in place at above-noted shelf and remove cardboard that is currently being used to support shelf. Date to be corrected by: July 2, 2019.
      • 3. Ensure a paper towel dispenser is in place for the front service area hand washing station. Date to be corrected by: July 2, 2019
      • Violation Score: 9
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation: No thermometer present for the left drawer freezer and burger freezer.
      • Corrective Action(s): Ensure thermometers accurate to 1 degree C are available within all cold holding units. Date to be corrected by: June 25, 2019.
      • Violation Score: 1
  18. Routine Inspection

    1 infraction

    • 310 - Single use containers & utensils are used more than once [s. 20]
      • Observation (CORRECTED DURING INSPECTION): A single use paper cup was observed in a bag of sugar in the front area. This is a repeat violation.
      • Corrective Action(s): Paper cup was discarded. Ensure that single use cups/utensils are not being used as scoops as they are not intended for reuse and may degrade over time. Scoops must be stored in a manner that prevents potential contamination of food items (e.g. scoop stored with handle outside of food product). Opened sugar bag should be stored in a food grade, pest proof container with a tight fitting lid. A reusable, purpose-built scoop with handle may be used granted the handle is not stored in contact with food product.
      • Violation Score: 3
  19. Routine Inspection

    1 infraction

    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation: Permit is not posted in a conspicous location.
      • Corrective Action(s): Ensure that permit is posted in a conspicous location (e.g. where customers are able to see it). Date to be corrected by: Today.
      • Violation Score: 1
      • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): A single use paper cup was observed in a bag of sugar at the front.
      • Corrective Action(s): Paper cup was discarded. Ensure that single use cups/utensils are not being used as scoops as they are not intended to be washed and sanitized. Scoops must be stored in a manner that prevents potential contamination of food items (e.g. with handles stored outside of product).
      • Violation Score: 3
  20. Routine Inspection

    2 infractions

    • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Hot gravy was held at a temperature of approximately 56 C.
      • Corrective Action(s): Adjusted to 60 C or higher. Ensure staff check temperatures daily to maintain hot foods at 60 C or higher. Ensure water in steambath is refilled as required.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Quat sanitizer buckets were measured at approximately 50ppm sanitizer concentration.
      • Corrective Action(s): Front bucket refilled with fresh solution at 200ppm during inspection. Ensure dishwashing area bucket is refilled prior to next use, and that staff change the solution more frequently to maintain strength at 200ppm.
      • Violation Score: 5
    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation (CORRECTED DURING INSPECTION): Back door to access corridor was left open during inspection. This has been observed and discussed at past inspections.
      • Corrective Action(s): Closed during inspection. Ensure staff keep this closed when not in active use. A tightly-fitting screen door must be installed if staff wish to leave this open, as the corridor is not finished or maintained to the same standard as the restaurant kitchen.
      • Violation Score: 3

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