Skip to content
Loading map…

Bryden House

6780 Bryden Rd Vernon BC V1B 3T3 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Bryden House has been inspected 10 times by Interior Health Authority since March 3, 2015. The most recent inspection, on June 10, 2026, recorded 2 infractions.

1 of 10 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 16 times across 7 separate inspections, most recently on June 10, 2026. For example: 2 - Are written policies and procedures in place to guide staff in fall prevention?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 6 times across 6 separate inspections, most recently on June 10, 2026. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 9 times across 4 separate inspections, most recently on June 12, 2025. For example: 2 - Is the environment maintained to prevent falls?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Routine Inspection

    2 infractions

    • R2.2 - Are written policies and procedures in place to guide staff in fall prevention?
      • Observation(s): The system to ensure that restraint agreements are agreed to by all the appropriate parties is ineffective. A review of a restraint agreement did not contain signatures for the use of the restraint by either the person in care or their representative. Failure to include the person in care or their representative to the use of a restraint may compromise the health, safety and dignity of persons in care. Submit by June 26, 2026, the plan that will be implemented to come into compliance with Section 74(1)(b)(i) of the Residential Care Regulation. The plan must also include a system for ongoing monitoring to ensure sustained compliance with the legislative requirements.
      • R2.2A - A restraint may be applied in an emergency or when there is written agreement to the use of a restraint by both the person in care or their representatives, medical practitioner or nurse practitioner; 74( 1 )(a)(b)(i)(ii)
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system to ensure that all rooms and common areas are maintained in a safe and clean condition is ineffective. It was observed that a cupboard containing a pair of scissors was unlocked and another unlocked cupboard contained a tool box. Patio railings and furniture noted to be dirty and unsanitary. Not maintaining the physical environment to ensure it is safe and clean poses potential safety risk to persons in care. Submit by June 26, 2026, the plan that will be implemented to come into compliance with Section 22(1)(c) of the Residential Care Regulation. The plan must also include a system for ongoing monitoring to ensure sustained compliance with the legislative requirements.
      • R7.1J - Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
  2. Routine Inspection

    5 infractions

    • R7.2 - Is the environment maintained to prevent falls?
      • Observation(s): During the inspection of the physical facility it was noted that the laundry facilities did not have a slip resistant floor surface in place. The absence of slip-resistant flooring presents an increased risk of slips, trips, and falls, particularly for persons in care who may have reduced mobility, balance or cognitive awareness. Submit by June 27, 2025, the plan that will be implemented to ensure ongoing compliance with Section 35(2)(a) of the Residential Care Regulation.
      • R7.2R - Laundry facilities must have a slip resistant floor surface if used by persons in care; 35( 2 )(a)
    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The system to ensure that all policies and procedures are followed is ineffective. A review of the Emergency Drill Scenarios binder contained a staff signature sheet not sign by any staff member and sheets acknowledging drills completed by individual staff which were also not fully completed as required. Incomplete documentation may indicate that processes were not completed as required. Submit by June 27, 2025, the plan that will be implemented to ensure ongoing compliance with Section 85(1)(d) of the Residential Care Regulation.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
    • R3.1 - Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): The system to ensure compliance with policy and procedures of the medication safety and advisory committee is ineffective. A review of the Medication Administrative Record's identified several PRN effectiveness not charted as per policy. Failure to chart the effectiveness of PRN medication potentially affects staff not having accurate guidance to provide safe and effective care. Submit by June 27, 2025, the plan that will be implemented to ensure ongoing compliance with Section 68(4) of the Residential Care Regulation.
      • R3.1AA - Ensure that all employees comply with the policies and procedures of the medication safety and advisory committee; 68 ( 4 )
    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): The system to ensure that persons in care have consented to the facility calling a medical practitioner or ambulance in case of an accident or illness is ineffective. A review of a Care plan identified a consent form that had expired. Consents are required to ensure that the rights of the person in care are respected. Submit by June 27, 2025, the plan that will be implemented to ensure ongoing compliance with Section of 78(3)(a) the Residential Care Regulation.
      • R4.1L - Have and keep written consent from the person in care, or a parent or representative to call a medical or nurse practitioner or ambulance in case of accident or illness; 78( 3 )(a)
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system for maintaining the physical environment is ineffective as noted by the observed deficiencies. Excessive wheelchair marks, dents and damage to walls and door frames. Wall repair in a bathroom not painted. Regular maintenance is important to ensure the ongoing health, safety and dignity of persons in care. This was a contravention on the last inspection, for which the Licensee had submitted a compliance plan to ensure compliance, the plan was not implemented. Submit by June 27, 2025, the plan that will be implemented to ensure ongoing compliance with Section 22(1)(b) of the Residential Care Regulation.
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
  3. Routine Inspection

    2 infractions

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): The system to ensure the Emergency plan is updated is ineffective. A review of the Emergency & Evacuation binder identified several contact lists having outdated contact information. The system to ensure that all policies and procedures are followed is ineffective. A review of the daily duties binder identifying a sanitize checklist with a requirement to check three times daily was sporadically missing checks.
      • R2.1H - Update emergency plans if there is any change in the facility; 51 ( 2 )
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system for maintaining the physical environment is ineffective as noted by the observed deficiencies; Excessive wheelchair marks, dents and damage to walls and door frames Damaged electrical outlet in a hallway Wall repair in bathroom not painted
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
  4. Routine Inspection

    1 infraction

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): A review of policies indicated they were last reviewed in 2020 as evident by the date at the bottom of the policy pages. The policy to ensure that new managers are orientated to the regulations and act was ineffective. New manager has received no orientation to the Community Care and Assisted Living Act or Regulation.
      • R2.1Q - Review and, if necessary, revise policies and procedures at least once a year; 85( 1 )(b)
      • R2.1T - Ensure there are written policies and procedures for orientation of new managers and employees, including all policies and procedures of the facility, the regulations and the Act; 85( 2 )(b)
  5. Routine Inspection

    1 infraction

    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): Upon physical inspection of the facility, Licensing noted a cleaning product accessible to a person in care in a bedroom ensuite,
      • R7.1AK- Provide appropriately furnished and equipped areas for secure, safe and adequate storage of cleaning agents, chemical products and other hazardous materials; 35( 1 )(c)
  6. Routine Inspection

    0 infractions

  7. Monitoring

    1 infraction

    • R10.4 - Are restraint and fall prevention plans appropriate?
      • Observation(s): The system for ensuring the monitoring of the safety and physical and emotional dignity while using a restraint is ineffective. The facility had a restraint monitoring tool in use on a previous inspection. The restraint monitoring tool was discontinued despite the restraint being used on an as needed basis. The care plan indicates that checks are to be done on regular intervals when the restraint is being used. There was no documentation in regards to timelines when the restraint was applied, removed or when safety checks were conducted.
      • R10.4C - Monitor the safety and physical and emotional dignity of the person in care throughout the use of the restraint and assessed after the use of the restraint, 73( 1 )(c)
  8. Monitoring

    2 infractions

    • 7.2 Is the environment maintained to prevent falls?
      • Observation(s): One of the couches in the living room is worn and has a tear in the seam of the seat. The manager stated she was aware of the damage and is in the process of finding out whether the couch is a part of the rental agreement or something the facility will need to replace/repair.
      • Ensure furniture and equipment for use by persons in care are maintained in a good state of repair; 21(c)
    • 10.3 Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The process for reviewing care plans is ineffective. The health and safety plans, which includes direction on restraints, have not been reviewed for over 1 year on all of the persons in care.
      • Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81( 4 )(b)(i)(ii)
  9. Monitoring

    2 infractions

    • 3.1 Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): Several staff records were reviewed, as well as the manager keeps an ongoing log of the staffing requirements. Two new staff have been hired. One of these staff members is in the process of orientation and the other staff is to start orientation next week. These staff work at other facilities operated by the Licensee. The newly hired staff were missing either one or two character references. This remains outstanding from the previous inspection. There were no records for immunization or TB screen on file for one of the newly hired staff mentioned above. This remains outstanding from the previous inspection.
      • Obtain character references for all employed persons; 37( 1 )(b)
      • Obtain evidence that employed persons comply with the province's immunization and tuberculosis control programs; 37( 1 )(e)
    • 7.1 Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The outside patio area to the lower level is lifting and has a crack on one side. The manager placed the picnic table over the raised crack during the inspection. Thus far, efforts made for repairs have not been approved. The manager is to look at possibly getting a large area carpet for the patio area. The persons in care are not left unattended when they are in the back yard and only access the patio area. The action taken place during the inspection mitigates the risk of tripping but is not a permanent fix. This remains outstanding from the previous inspection.
      • Maintain all rooms and common areas in a safe and clean condition; 22( 1 )(c)
  10. Monitoring

    15 infractions

    • 2.2 Are written policies and procedures in place to guide staff in fall prevention?
      • Observation(s): Written consent for a restraint being used was not obtained form the representative of the person in care.
      • A restraint may be applied in an emergency or when there is written agreement to the use of a restraint by both the person in care or their representatives, medical practitioner or nurse practitioner; 74(1)(a)(b)(i)(ii)
    • 4.3 Is documentation concerning restraints adequate?
      • Observation(s): The care plan did not include the type of restraint being used, reason for the restraint, alternatives that were considered, duration of the restraint and monitoring of the person in care during the restraint, result of any reassessment and employee compliance.
      • Record the type or nature of the restraint used in the person's care plan; 4(a)
      • Record the reason for the use of restraint in the person's care plan; 84(b)
      • Record alternatives that were considered to the use of the restraint, and which, if any, were implemented or rejected in the person's care plan; 84(c)
      • Keep a record of the duration of the restraint and the monitoring of the person in care during the restraint in the persons care plan; 84(d)
      • Keep a record of the result of any reassessment for the use of the restraint in the persons care plan; 84(e)
      • Keep a record of employee compliance with the requirements of Division 5 (Use of Restraints) of Part 5 in the persons care plan; 84 (f)
    • 6.1 Do employee records have evidence of continued compliance with the Province’s immunization and tuberculosis control programs?
      • Observation(s): Immunization records noted to be missing from several staff records reviewed. The facility is also not in compliance with the influenza protocol of having signage and masks available for visitors and staff who are not immunized are not in compliance with wearing a mask while accessing the same areas as the persons in care.
      • Ensure there is evidence that employees have continued compliance with the Province’s immunization and tuberculosis control programs; 39 (1)
    • 8.1 Is there an ongoing planned program of physical, social and recreational activities?
      • Observation(s): There is no program of activities offered in the facility.
      • Provide a program of activities, without charge, that is suitable to the needs of persons in care (Does not apply to Hospice); 55(1)(a)(i)
    • 8.2 Does the program of activities support individualized care plan requirements?
      • Observation(s): As per above, there is no program of activities offered in the facility.
      • Provide without charge an ongoing planned program of activities designed to meet the objectives of the persons care plan (Does not apply to Hospice); 55(1)(a)(ii)
    • 10.4 Are restraint and fall prevention plans appropriate?
      • Observation(s): Care plan did not include restraint documentation as required by the Regulation - type and duration of the restraint, reassessment date and reassessment frequency.
      • Document in the care plan the use of the restraint, its type and the duration for which it is used ; 73(2)c
      • Ensure if the use of a restraint continues either continuously or intermittently, for more than 24 hours, the need for the restraint is reassessed on the earlier of the time specified in the care plan, and the time specified by the persons who agreed, and, as part of the reassessment, consult, as reasonably practical, with the persons who agreed to the restraint use; 75(3)(a)(i)(ii)(b) (Show More)
      • Provide in the care plan a plan to address, if there is agreement to the use of restraints, the type or nature of restraint and the frequency of reassessment; 81(3)(a)(iii)
    • 13 - Is there a suitable ongoing planned program of physical, social and recreational activities that meets the objectives of the care plan?
      • Observation(s): Program calendar not available - noted previously in inspection report.
    • 15 - Are persons in care encouraged to participate in the facility's program of activities and to take advantage of opportunities available in the community?
      • Observation(s): Program calendar not available - noted previously in inspection report.
    • 2.1 Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): Reporting of incident policy did not contain "aggression between persons in care".
      • Review and, if necessary, revise policies and procedures at least once a year; 85(1)(b)
    • 3.1 Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): A sampling of staff records reviewed showed for only 1 reference check. A sampling of staff records reviewed showed for missing immunization records.
      • Obtain character references for all employed persons; 37(1)(b)
      • Obtain evidence that employed persons comply with the province's immunization and tuberculosis control programs; 37(1)(e)
    • 4.4 Are records kept on each employee with the necessary requirements?
      • Observation(s): Sampling of employee records showed only 1 reference check per staff record and missing immunization records.
      • Keep employee character references; 86(b)
      • Keep records of employee compliance with the Province's immunization and tuberculosis control programs; 86(c)
    • 5.1 Does the facility provide food services which meet nutritional needs and preferences for persons in care?
      • Observation(s): Menu plan did not always include 2 food groups described in the Canada's Food Guide for each snack.
      • Provide for each day, at least 2 nutritious snacks with at least 2 food groups described in Canada's Food Guide; 62(2)( c)(i)
    • 7.1 Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): Water damage noted to ceiling tile in basement bar area. Outside patio area to the lower level is lifting and has a crack on one side, as well as uneven ground to the backyard in the immediate area off of the patio.
      • Maintain all rooms and common areas in a good state of repair; 22(1)(b)
      • Maintain all rooms and common areas in a safe and clean condition; 22(1)(c)
    • 10.2 Do care and supervision practices ensure health, safety and dignity of persons in care?
      • Observation(s): Three bath scrubbers were hanging on the wall in contact of each other. The bath scrubbers were labelled with person in cares name, as well as a person who does not reside at the home. For the safety of persons in care, personal equipment being used by persons in care should be stored separately.
      • Monitor the health and safety of each person in care regularly to determine if their needs continue to be met; 50 (1)
    • 10.3 Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): Recreation and leisure plans were not available for persons in care. The facility has gone through an extensive change in the programming and persons in care no longer attend day programs that were previously offered off site. There was a significant change in a persons in care status that was not captured in the care plan. Nutritional care plans have not been reviewed for over 1 year.
      • Care plans must include a recreation and leisure plan; 81(3)(d)
      • Review and, if necessary, modify each care plan if there is a substantial change in the circumstances of the person in care, or at least once a year, to ensure it continues to meet the needs, preferences, and is compatible with the abilities of the person in care; 81(4)(b)(i)(ii)

Nearby inspected facilities

Own this business? Add a badge to your website