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Burger King #8502

2091 Harvey Ave Kelowna BC V1Y 8M1 · Restaurant - Food Service

Official record from Interior Health →View on Google Maps →

Details

Google rating
3.3 / 5 (18)

Opening hours

  • Friday7 a.m.–12 a.m.
  • Monday7 a.m.–12 a.m.
  • Saturday7 a.m.–12 a.m.
  • Sunday7 a.m.–12 a.m.
  • Thursday7 a.m.–12 a.m.
  • Tuesday7 a.m.–12 a.m.
  • Wednesday7 a.m.–12 a.m.

Contact details, hours and reviews from Google Maps

Inspection summary

Burger King #8502 has been inspected 3 times by Interior Health Authority since August 4, 2022. The most recent inspection, on August 26, 2026, recorded 4 infractions.

1 of 3 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 4 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Pests and Food temperature control.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 3 times across 2 separate inspections, most recently on August 26, 2026. For example: 7 Are foods protected from contamination?

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on August 26, 2026. For example: 2 Are proper pest control measures in place on the premises?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on August 4, 2022. For example: 2 Are proper temperature controls maintained to ensure safe storage and display of foods?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on August 4, 2022. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on August 4, 2022. For example: 7 Are there handwashing stations available and properly supplied?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Monitoring

    4 infractions

    • F1.7 Are foods protected from contamination?
      • Observation(s): There is an abundance of flies throughout the facility and at times on food such as cut tomatoes and lettuce. This is a serious issue that must be addressed as this has been an ongoing issue for the past few years.
    • F2.2 Are proper pest control measures in place on the premises?
      • Observation(s): There is an abundance of flies throughout the facility and at times on food such as cut tomatoes and lettuce. This is a serious issue that must be addressed as this has been an ongoing issue for the past few years.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): The hand sink in the kitchen does not properly drain during time of inspection - leading to a source of water for pest such as flies. Ensure that the hand sink is fixed so that it drains properly. The washroom sink is leaking when in use during time of inspection. Technician has been hired to resolve the issue.
    • F3.3 Are written food handling procedures (Food Safety Plan) current and available on site?
      • Observation(s): Manager on site should be able to provide Food Safety Plan when requested by an EHO on-site.
  2. Monitoring

    0 infractions

  3. Monitoring

    5 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): Facility uses time control for certain items. No time stamps were used at time of inspection.
    • F2.2 Are proper pest control measures in place on the premises?
      • Observation(s): 1) Back door was open at time of inspection, and there is no screen door available to deter pest entry. 2) There is an accumulation of debris under shelving units in the main kitchen area, and in the basement storage area, which may allow for harboring of pests. 3) Missing ceiling tiles in the basement allow for possible pest entry.
    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): The 3-compartment sink is used for both washing vegetables and dishwashing. It is unclear whether adequate sanitation is done in between each activity, and the sanitizer dispenser was empty at the time of inspection.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): 1) Cardboard and parchment paper is being used to line the shelving for food and food equipment storage; there is also cardboard placed under the shelving units by the dishwashing station meant for recycling that is touching the cleaned food containers. 2) Some ceiling tiles have very obvious decay or water damage and are to be replaced. As above (F2.2), missing ceiling tiles must also be replaced. 3) There is a water leak in the basement where the pop/soda lines are stored. The water leak appears contained away from the soda area, but must be repaired. Any area damaged by the water leak must also be repaired.
    • F2.7 Are there handwashing stations available and properly supplied?
      • Observation(s): Staff bathrooms were not supplied with paper towels for hand drying.

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Danni Dolphin

    Stopped by the drive-through for a simple order: a regular Whopper with cheese, no onions or tomatoes, and a medium Coke. I said it clearly, more than once. The staff was friendly enough, but somewhere between ordering and making the food, the details got lost. I opened the burger to find onions and tomatoes still on it, despite repeating myself. On top of that, the food itself was just… bland and dry. The lettuce looked like the cheapest iceberg they could find, and the whole burger felt nothing like what Burger King used to be back in the day. Mistakes happen, but between not being listened to and the drop in food quality, this visit was disappointing.

  • Raaz Toor

    Disappointed with the quality of fries. The fries were clearly old and tasted bitter, like they had been reheated. When I went back to inform the staff, they did give me a fresh portion, but I noticed that the old fries were still being reheated and served again. This is very concerning in terms of food quality and hygiene. I expect better standards from Burger King.

  • Shay

    The bk sides were all good I ordered an regular coke float and that was delicious, along side an 12pc mozasticks and an BK fun side box that included inside onion rings and 8pc mozzarella sticks with fries. And then I ordered 12pc hash browns with 8pc chicken parmajon fries and one bk breakfast sandwhich that had cheese, bacon, egg, and sausage. I opened up my sandwich when I got home to discover human hair in it and lots of mold. I was very concerned and shocked to find that in my sandwich. (btw I threw the sandwich out right away) I was very disappointed but hey at least I still got some fresh hair free and mold free sides from bk. I will not be ordering from bk in the near future ever again. But I really liked the employee at the window she was super nice so I definitely give her 10/10 on bagging and serving the items and how understanding and kind she was.

  • Tristan Muller

    Just got my order, and took a bite just to be met with a completely raw chunk in my Spicy Crispy Chicken, the lettuce was also quite browned. I'm really crossing my fingers here I don't wind up with food poisoning from the bit I ate. Typically this hasn't been the case here, besides one incident with spoiled lettuce in the past, but this is really disappointing and disgusting.

  • Grace

    I waited 20 minutes for my food at a business that’s supposed to be “fast”. All they did was talk and food was just sitting in the hold not getting grabbed. They have no idea what they are doing and this has happened every time I go. No wonder why it’s not a popular spot especially for people on their breaks.

  • Matthew Stanway

    Absolutely disgusting, worst place ive ever eaten at, even other burger kings were good, this is the shittiest pig slop I've never been served such pig slop, everything soggy and gross, I've never had lettuce thats mushy with no crunch on two different sandwiches, the onion rings are the same, zero crunch, this is the closest thing to dog food ive eaten, kitchen staff working on March 5th 2026 between 2pm and 3pm should be fired or at least trained properly, this left a really bad taste in my mouth for burger kings and I will definitely exhaust all and any other options before stopping by one, if ever again.

  • Taija Woodward

    Went there last night for Whopper Wednesday, usually the busiest day of the week. We were the only people in there. It took 7 minutes to even be greeted and have our order taken. It still took 25 minutes for 2 burnt burgers and 2 very under cooked fries. They prioritized the door dash orders over the customers standing in front of them. The last few weeks it has continued to go downhill for the service and the quality. Not sure if there was no management there yesterday but it's never taken that long for simple burgers.

  • Renato Moss

    I placed an order in-store, and it was a disaster. The cashier got everything wrong: I ordered the Garlic Parmesan Chicken Fries Snack Box, but they sent me a box full of fries and onions (which I don’t eat!). On top of that, the Garlic Parmesan Whopper was dry, with no sauce at all, just terrible. To make things worse, the French Toast Stick was bland and not worth it. The only good thing was the apple pie, because everything else went straight to the trash. Super disappointing! BK in Brazil is amazing, but here it was just a terrible experience.

  • Danni Dolphin

    Stopped by the drive-through for a simple order: a regular Whopper with cheese, no onions or tomatoes, and a medium Coke. I said it clearly, more than once. …

  • Raaz Toor

    Disappointed with the quality of fries. The fries were clearly old and tasted bitter, like they had been reheated. When I went back to inform the staff, they did give me a fresh portion, but I noticed that the old fries were still being …

  • Shay

    The bk sides were all good I ordered an regular coke float and that was delicious, along side an 12pc mozasticks and an BK fun side box that included inside onion rings and 8pc mozzarella sticks with fries. And then I ordered 12pc hash …

  • Tristan Muller

    Just got my order, and took a bite just to be met with a completely raw chunk in my Spicy Crispy Chicken, the lettuce was also quite browned. I'm really crossing my fingers here I don't wind up with food poisoning from the bit I ate. …

  • Grace

    I waited 20 minutes for my food at a business that’s supposed to be “fast”. All they did was talk and food was just sitting in the hold not getting grabbed. They have no idea what they are doing and this has happened every time I go. …

  • Matthew Stanway

    Absolutely disgusting, worst place ive ever eaten at, even other burger kings were good, this is the shittiest pig slop I've never been served such pig slop, everything soggy and gross, I've never had lettuce thats mushy with no crunch on …

  • Taija Woodward

    Went there last night for Whopper Wednesday, usually the busiest day of the week. We were the only people in there. It took 7 minutes to even be greeted and have our order taken. It still took 25 minutes for 2 burnt burgers and 2 very under …

  • Renato Moss

    I placed an order in-store, and it was a disaster. The cashier got everything wrong: I ordered the Garlic Parmesan Chicken Fries Snack Box, but they sent me a box full of fries and onions (which I don’t eat!). On top of that, the Garlic …

  • Ma Co

    I had some time before my movie so I went here and eat. The place is not what I expected as the one in West Kelowna is good. This one is not well maintained. Although the place is old (not renovated) but the fact that it is not even keep …

  • Nitika Sareen

    Consistently slow service at this location. Drive-through, walk-in, and delivery orders all take much longer than expected even when it’s not busy. I’ve also seen multiple order mistakes, with customers having to come back …

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