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Chateau Canmore - Whirlpool

1720 Bow Valley Trail Canmore AB T1W 2X3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Chateau Canmore - Whirlpool has been inspected 10 times by Alberta Health Services (Environmental Public Health) since January 9, 2024. The most recent inspection, on June 5, 2026, found no infractions.

2 of 10 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 10 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 20 times across 8 separate inspections, most recently on April 14, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 7 times across 7 separate inspections, most recently on December 22, 2025. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on December 15, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken on April 13, 2026 was not tested as there was no id# on the bottle. New sample to be submitted this week.
  3. Risk Management Inspection

    0 infractions

  4. Risk Management Inspection

    2 infractions

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock installed in window to outside but was not working at this time. Fix or replace clock.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The flow meter indicator arm for the jet pump circulation system appears stuck. Replace/fix flow meter. Need to ensure flow is <100gpm as the new drain covers have a maximum allowable flow rate of 100gpm (for 2" pipe); last anti-entrapment plan indicated the flow meter was reading 97gpm.
  5. Risk Management Inspection

    3 infractions

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock installed in window to outside but was not working at this time. Fix or replace clock.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The flow meter indicator arm for the jet pump circulation system appears stuck. Replace/fix flow meter. Need to ensure flow is <100gpm as the new drain covers have a maximum allowable flow rate of 100gpm (for 2" pipe); last anti-entrapment plan indicated the flow meter was reading 97gpm.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plans needs to be corrected; incorrect maximum flow rate for submerged suction outlet cover is on the plan.
  6. Monitoring Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pH of the whirlpool water was measured as 7.49 but the controller was reading a pH of 7.02. Calibrate controller to ensure the controller pH reading matches manual tests. Corrected during inspection.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock installed in window to outside but was not working at this time. Fix or replace clock.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The flow meter indicator arm for the jet pump circulation system appears stuck. Replace/fix flow meter. Need to ensure flow is <100gpm as the new drain covers have a maximum allowable flow rate of 100gpm (for 2" pipe); last anti-entrapment plan indicated the flow meter was reading 97gpm.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Updated anti-entrapment plan needed as new covers were installed for jet circulation system. Update anti-entrapment plan and provide a copy.
  7. Risk Management Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate was 75gpm. Flow rate to be maintained between 53-61gpm to not exceed flow rate of 12.5gpm/sq.ft for the filter.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Ceramic mugs being used to hold down the skimmer baskets could create sharp pieces if broken. Please use something that won't break/break into sharp pieces.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock that is inside can't be seen from outside whirlpool due to reflection on windows. Please relocate the clock to where it is clearly visible.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The floating weir is missing from one of the skimmers. Please replace the weir.
  8. Demand Inspection

    6 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • August 7, 2025 water sample had Pseudomonas isolated. Close whirlpool until a Pseudomonas disinfection is done. Submit a resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • August 7, 2025 water sample had a plate count of 1690 cfu/ml. Treat water to remove contamination. Resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate was 75gpm. Flow rate to be maintained between 53-61gpm to not exceed flow rate of 12.5gpm/sq.ft for the filter.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Ceramic mugs being used to hold down the skimmer baskets could create sharp pieces if broken. Please use something that won't break/break into sharp pieces.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock that is inside can't be seen from outside whirlpool due to reflection on windows. Please relocate the clock to where it is clearly visible.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The floating weir is missing from one of the skimmers. Please replace the weir.
  9. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Tuesday May 20th, 2025, was not processed. - Operators were informed to submit a re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate was 75gpm. Flow rate to be maintained between 53-61gpm to not exceed flow rate of 12.5gpm/sq.ft for the filter.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Ceramic mugs being used to hold down the skimmer baskets could create sharp pieces if broken. Please use something that won't break/break into sharp pieces.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock that is inside can't be seen from outside whirlpool due to reflection on windows. Please relocate the clock to where it is clearly visible.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The floating weir is missing from one of the skimmers. Please replace the weir.
  10. Monitoring Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate was 75gpm. Flow rate to be maintained between 53-61gpm to not exceed flow rate of 12.5gpm/sq.ft for the filter.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Ceramic mugs being used to hold down the skimmer baskets could create sharp pieces if broken. Please use something that won't break/break into sharp pieces.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock that is inside can't be seen from outside whirlpool due to reflection on windows. Please relocate the clock to where it is clearly visible.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The floating weir is missing from one of the skimmers. Please replace the weir.

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