Pocaterra Inn and Waterslide - Whirlpool
1725 Bow Valley Trail Canmore AB T1W 2W1 · Aquatic Facility
20 inspections
- Demand Inspection
0 infractions
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample from Tuesday February 17th, 2026, had an HPC of 720 CFU/ml. - Operators were informed to treat and re-sample.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Monitoring Inspection
0 infractions
- Risk Management Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Flow meter after the large (7.06sqft) filter was not functional.- Please repair the flow meter, ensure an accurate flow rate and filtration rate can be determined for this filter.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Monitoring Inspection
2 infractions
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Flow meter after the large (7.06sqft) filter was not functional.- Please repair the flow meter, ensure an accurate flow rate and filtration rate can be determined for this filter.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There are many missing tiles in the basin.- Please replace any missing tiles, ensure the basin is in good condition.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Risk Management Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- There was a leak coming from the flow meter after first filter. Flow meter was also faded, unable to get an accurate flow reading off of it. - Repair the leak, ensure the circulation system is in good condition and that you are able to get accurate flow readings to determine the filtration rate.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Demand Inspection
3 infractions
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- There was a leak coming from the flow meter after first filter. Flow meter was also faded, unable to get an accurate flow reading off of it. - Repair the leak, ensure the circulation system is in good condition and that you are able to get accurate flow readings to determine the filtration rate.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- Anti-entrapment plan onsite indicates that the drain cover on the left circulation suction outlet expired in 2024. No information available onsite to indicate that a new cover has been installed, staff stated that they were changed in August.- Please ensure all suction outlets are within their expiration dates and are operating in accordance with the manufacturer's instructions. Update anti-entrapment plan to include the correct information for the covers.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan on file is missing information regarding the secondary anti-entrapment devices on the circulation pumps. - Please update anti-entrapment plans to include this information. Ensure all information on the plan is up to date.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Demand Inspection
4 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample from Thursday January 23rd, 2025, had a Heterotrophic plate count (HPC) of 1,720 CFU/ml. - Operators were informed to treat the basin and submit a re-sample.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- There was a leak coming from the flow meter after first filter. Flow meter was also faded, unable to get an accurate flow reading off of it. - Repair the leak, ensure the circulation system is in good condition and that you are able to get accurate flow readings to determine the filtration rate.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- Anti-entrapment plan onsite indicates that the drain cover on the left circulation suction outlet expired in 2024. No information available onsite to indicate that a new cover has been installed, staff stated that they were changed in August.- Please ensure all suction outlets are within their expiration dates and are operating in accordance with the manufacturer's instructions. Update anti-entrapment plan to include the correct information for the covers.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan on file is missing information regarding the secondary anti-entrapment devices on the circulation pumps. - Please update anti-entrapment plans to include this information. Ensure all information on the plan is up to date.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
3 infractions
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- There was a leak coming from the flow meter after first filter. Flow meter was also faded, unable to get an accurate flow reading off of it. - Repair the leak, ensure the circulation system is in good condition and that you are able to get accurate flow readings to determine the filtration rate.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- Anti-entrapment plan onsite indicates that the drain cover on the left circulation suction outlet expired in 2024. No information available onsite to indicate that a new cover has been installed, staff stated that they were changed in August.- Please ensure all suction outlets are within their expiration dates and are operating in accordance with the manufacturer's instructions. Update anti-entrapment plan to include the correct information for the covers.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan on file is missing information regarding the secondary anti-entrapment devices on the circulation pumps. - Please update anti-entrapment plans to include this information. Ensure all information on the plan is up to date.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Demand Inspection
3 infractions
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- There was a leak coming from the flow meter after first filter. Flow meter was also faded, unable to get an accurate flow reading off of it. - Repair the leak, ensure the circulation system is in good condition and that you are able to get accurate flow readings to determine the filtration rate.
- 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
- Anti-entrapment plan onsite indicates that the drain cover on the left circulation suction outlet expired in 2024. No information available onsite to indicate that a new cover has been installed, staff stated that they were changed in August.- Please ensure all suction outlets are within their expiration dates and are operating in accordance with the manufacturer's instructions. Update anti-entrapment plan to include the correct information for the covers.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Anti-entrapment plan on file is missing information regarding the secondary anti-entrapment devices on the circulation pumps. - Please update anti-entrapment plans to include this information. Ensure all information on the plan is up to date.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Risk Management Inspection
5 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The Total Alkalinity was low 47 ppm.- Please raise the alkalinity levels so it is in the 60-180 ppm range.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Combined chlorine was measured as 1ppm and there was a strong "chloramine' smell in the pool area. Combined chlorine in the pool water to be reduced.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Both the skimmers were missing floating weirs. - Please install weirs to maximize filtration.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There were a few missing tiles in the basin.- Replace any missing tiles in the basin, ensure the surface is smooth.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- **Please ensure the combined chlorine levels are accurately tested daily** Does not appear the combined chlorine level is being tested. In the pool logs (approximately 3 weeks of entries were present) the combined chlorine was written as 0ppm every time and when tested today using the pool operator's testing kit, measured as 1ppm. Combined chlorine level is to be tested daily.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
5 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The Total Alkalinity was low 47 ppm.- Please raise the alkalinity levels so it is in the 60-180 ppm range.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Combined chlorine was measured as 1ppm and there was a strong "chloramine' smell in the pool area. Combined chlorine in the pool water to be reduced.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Both the skimmers were missing floating weirs. - Please install weirs to maximize filtration.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There were a few missing tiles in the basin.- Replace any missing tiles in the basin, ensure the surface is smooth.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- Does not appear the combined chlorine level is being tested. In the pool logs (approximately 3 weeks of entries were present) the combined chlorine was written as 0ppm every time and when tested today using the pool operator's testing kit, measured as 1ppm. Combined chlorine level is to be tested daily.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Monitoring Inspection
4 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The Total Alkalinity was low 26 ppm.- Please raise the alkalinity levels so it is in the 60-180 ppm range.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Both the skimmers were missing floating weirs. - Please install weirs to maximize filtration.
- 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
- There was no clock visible in the whirlpool. - Please install a clock so patrons can monitor their length of stay.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There were a few missing tiles in the basin.- Replace any missing tiles in the basin, ensure the surface is smooth.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
3 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample received 7/26/2024 was not processed by the lab, date on the form indicated it was received more than 24 hrs. after collection. Operators were informed to submit a re-sample.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The flow meter for the right-side circulatory system was stuck. Ensure this flow meter can accurately record flow to ensure the filter's maximum flow rating is not exceeded. Flow meters for both jet pumps were observed to be stuck. Please ensure flow meters are functional and reading accurately.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There were a few missing tiles in the basin.- Replace any missing tiles in the basin, ensure the surface is smooth.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
2 infractions
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The flow meter for the right-side circulatory system was stuck. Ensure this flow meter can accurately record flow to ensure the filter's maximum flow rating is not exceeded. Flow meters for both jet pumps were observed to be stuck. Please ensure flow meters are functional and reading accurately.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There were a few missing tiles in the basin.- Replace any missing tiles in the basin, ensure the surface is smooth.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- Demand Inspection
3 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample from Monday June 3rd, 2024, had an HPC of 1,340 cfu/ml. - Operators were informed to treat and re-sample.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The flow meter for the right-side circulatory system was stuck. Ensure this flow meter can accurately record flow to ensure the filter's maximum flow rating is not exceeded. Flow meters for both jet pumps were observed to be stuck. Please ensure flow meters are functional and reading accurately.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There were a few missing tiles in the basin.- Replace any missing tiles in the basin, ensure the surface is smooth.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
3 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- pH was initially too low (less than 6.5) operators were able to raise the pH to 6.9 during the inspection. - Please ensure the pH is maintained in the 6.8-7.6 range.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The flow meter for the right-side circulatory system was stuck. Ensure this flow meter can accurately record flow to ensure the filter's maximum flow rating is not exceeded. Flow meters for both jet pumps were observed to be stuck. Please ensure flow meters are functional and reading accurately.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There were a few missing tiles in the basin.- Replace any missing tiles in the basin, ensure the surface is smooth.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Monitoring Inspection
3 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The total alkalinity level in the whirlpool was low, 29 ppm. - Raise the alkalinity level, ensure it is maintained in the 60-180 ppm range.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The flow meter for the right-side circulatory system was stuck. Ensure this flow meter can accurately record flow to ensure the filter's maximum flow rating is not exceeded. Flow meters for both jet pumps were observed to be stuck. Please ensure flow meters are functional and reading accurately.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- There were missing and cracked tiles in the basin, the grout is also rusting and chipped throughout. - Replace any damaged or missing tiles/grout.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
2 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Pseudomonas was isolated in sample from January 15th, 2024. - Operators were informed to treat and re-sample Thursday.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The flow meter for the right-side circulatory system was stuck. Ensure this flow meter can accurately record flow to ensure the filter's maximum flow rating is not exceeded. Flow meters for both jet pumps were observed to be stuck. Please ensure flow meters are functional and reading accurately.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
2 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Sample was not processed. Submit new sample on Thursday.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The flow meter for the right-side circulatory system was stuck. Ensure this flow meter can accurately record flow to ensure the filter's maximum flow rating is not exceeded. Flow meters for both jet pumps were observed to be stuck. Please ensure flow meters are functional and reading accurately.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?