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Clarion Pointe - Main Pool

1100 Redcliff Drive SW Medicine Hat AB T1A 5E5 · Aquatic Facility

Official record from Alberta →

Inspection summary

Clarion Pointe - Main Pool has been inspected 28 times by Alberta Health Services (Environmental Public Health) since March 19, 2024. The most recent inspection, on July 21, 2026, found no infractions.

4 of 28 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 5 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 28 times across 20 separate inspections, most recently on April 10, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 15 times across 12 separate inspections, most recently on July 20, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 6 times across 6 separate inspections, most recently on January 21, 2025. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 14 times across 14 separate inspections, most recently on October 9, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 4 times across 4 separate inspections, most recently on October 18, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

28 inspections

  1. Risk Management Inspection

    0 infractions

  2. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The Free Available Chlorine (FAC) of the pool was measured at 0.02ppm.* Ensure the FAC of the pool is maintained minimum at 1.0ppm.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity of the pool was measured at 25ppm.* Ensure the total alkalinity of the pool is maintained between 60–180ppm.
  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC: 26,400
  5. Monitoring Inspection

    0 infractions

  6. Risk Management Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity was measured at 24 ppm. Please increase.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter did not appear to be working.The automated control reader showed 0.20 GPM.Replace or remove and install the meter after the filter and heater.
  7. Risk Management Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity was measured at 24 ppm. Please increase.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter did not appear to be working.The automated control reader showed 0.20 GPM.Replace or remove and install the meter after the filter and heater.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  8. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity was measured at 0 ppm. Please increase.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter did not appear to be working.The automated control reader showed 0.20 GPM.Replace or remove and install the meter after the filter and heater.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  9. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water result for sample collected on May 29, 2025 indicated elevated HPC (200 CFU/mL).
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The free available chlorine (FAC) reading on the automated controller (2.9 ppm) varied greatly from the FAC reading achieved from manual testing (19.96 ppm) during the inspection.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  10. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The free available chlorine (FAC) reading on the automated controller (2.9 ppm) varied greatly from the FAC reading achieved from manual testing (19.96 ppm) during the inspection.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  11. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Total coliforms are present in the pool water.[The sample was collected on March 04, 2025.]
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The HPC is slightly elevated (250 CFU/mL).[The sample was collected on March 04, 2025.]
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The free available chlorine (FAC) reading on the automated controller (2.9 ppm) varied greatly from the FAC reading achieved from manual testing (19.96 ppm) during the inspection.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  12. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The free available chlorine (FAC) reading on the automated controller (2.9 ppm) varied greatly from the FAC reading achieved from manual testing (19.96 ppm) during the inspection.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  13. Risk Management Inspection

    5 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity of the pool water was measured at 24 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The free available chlorine (FAC) reading on the automated controller (2.9 ppm) varied greatly from the FAC reading achieved from manual testing (19.96 ppm) during the inspection.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • The level of free available chlorine in the pool water was measured at 19.96 ppm. Staff advised the inspector that they would ensure the operator was made aware of the excessive result and would close the pool if the water chemistry could not be balanced. There were no patrons in the pool area at the time of the inspection.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Rust spots are visible along the pool basin walls, particularly beneath the coping and around the return housings. The wall appears smooth in these areas and does not appear to present a risk for scrapes/scratches to patrons. Operator advised inspector that they will address the issue during the next pool shutdown in a few months.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  14. Risk Management Inspection

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Rust spots are visible along the pool basin walls, particularly beneath the coping and around the return housings. The wall appears smooth in these areas and does not appear to present a risk for scrapes/scratches to patrons. Operator advised inspector that they will address the issue during the next pool shutdown in a few months.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  15. Risk Management Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample received by Provincial Lab on 2024-11-06 indicated elevated HPC (440 CFU/mL).
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Rust spots are visible along the pool basin walls, particularly beneath the coping and around the return housings. The wall appears smooth in these areas and does not appear to present a risk for scrapes/scratches to patrons. Operator advised inspector that they will address the issue during the next pool shutdown in a few months.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  16. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample received by Provincial Lab on 2024-11-06 indicated elevated HPC (440 CFU/mL).
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Rust spots are visible along the pool basin walls, particularly beneath the coping and around the return housings. The wall appears smooth in these areas and does not appear to present a risk for scrapes/scratches to patrons. Operator advised inspector that they will address the issue during the next pool shutdown in a few months.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  17. Initial Inspection

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Rust spots are visible along the pool basin walls, particularly beneath the coping and around the return housings. The wall appears smooth in these areas and does not appear to present a risk for scrapes/scratches to patrons. Operator advised inspector that they will address the issue during the next pool shutdown in a few months.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  18. Risk Management Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • According to EPH records, a water sample has not been submitted for microbiological analysis since October 3.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • 2024-10-22: The total alkalinity of the pool water was measured at 10 ppm.2024-10-11: The total alkalinity of the pool water was measured at 29 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Rust spots are visible along the pool basin walls, particularly beneath the coping and around the return housings. The wall appears smooth in these areas and does not appear to present a risk for scrapes/scratches to patrons. Operator advised inspector that they will address the issue during the next pool shutdown in a few months.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  19. Risk Management Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity of the pool water was measured at 29 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Water clarity is limited. There appears to be no flow through two of the three skimmers.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Records indicated that the free chlorine and pH levels of the pool have only been tested intermittently. These values should be tested and recorded at regularly intervals (daily at minimum).
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  20. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected on 26/09/2024 yielded unsatisfactory results (HPC of 170 CFU/mL).
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity of the pool water was measured at 29 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Water clarity is limited. There appears to be no flow through two of the three skimmers.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Records indicated that the free chlorine and pH levels of the pool have only been tested intermittently. These values should be tested and recorded at regularly intervals (daily at minimum).
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • An anti-entrapment compliance plan needs to be completed for the pool.
  21. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected on 26/09/2024 yielded unsatisfactory results (HPC of 170 CFU/mL).
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Water clarity is limited. There appears to be no flow through two of the three skimmers.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Records indicated that the free chlorine and pH levels of the pool have only been tested intermittently. These values should be tested and recorded at regularly intervals (daily at minimum).
  22. Risk Management Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Samples have not been submitted for microbiological analysis.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pH was measured at 6.5. At the request of the inspector, the operator added several pounds of sodium bicarbonate to the pool which increased the alkalinity and pH.The pH was measured at 6.9 at the end of the inspection. The free chlorine was initially measured at 0.5 ppm.The operator adjusted the automated controller and completed some maintenance on the feeder pump. The free chlorine was measured at 6.9 at the end of the inspection.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Water clarity is limited. There appears to be no flow through two of the three skimmers.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Records indicated that the free chlorine and pH levels of the pool have only been tested intermittently. These values should be tested and recorded at regularly intervals (daily at minimum).
  23. Demand Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Total Alkalinity was measured at 42 mg/Liter.
  24. Demand Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter is not working. The float appears to be stuck at the bottom of the gauge.Please repair or replace the flow meter so that the recirculation rate of the pool's circulation system can be monitored.
  25. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter is not working. The float appears to be stuck at the bottom of the gauge.Please repair or replace the flow meter so that the recirculation rate of the pool's circulation system can be monitored.
  26. Risk Management Inspection

    4 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The Free Chlorine of the pool water was measured at 0.40 ppm. The ORP reading on the automated controller was initially set to 700. The operator increased the ORP setpoint.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Total Alkalinity of the pool water was measured at 35 ppm. The operator advised the inspector that they would add alkalinity increaser to the pool.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter is not working. The float appears to be stuck at the bottom of the gauge.Please repair or replace the flow meter so that the recirculation rate of the pool's circulation system can be monitored.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The tested pH of the pool water (6.50) was not consistent with the pH displayed on the automated controller (4.7). The controller was calibrated a day ago. Water in the flow cell appeared dirty and bubbly. The flow cell and/or probes will likely need to be cleaned and the flow may need to be reduced for a more accurate reading. Please repair or adjust the unit as needed so that it provides an accurate reading.
  27. Demand Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The Free Chlorine of the pool water was measured at 0.25 ppm. The ORP reading on the automated controller was set to 560. The operator adjusted the ORP setpoint to 700.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The Total Alkalinity of the pool water was measured at 28 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter is not working. The float appears to be stuck at the bottom of the gauge.Please repair or replace the flow meter so that the recirculation rate of the pool's circulation system can be monitored.
  28. Demand Inspection

    0 infractions

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