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Comfort Inn & Suites - Whirlpool

3111 26 Street NE Calgary AB T1Y 7E4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Comfort Inn & Suites - Whirlpool has been inspected 12 times by Alberta Health Services (Environmental Public Health) since January 26, 2024. The most recent inspection, on July 15, 2026, recorded 3 infractions.

None of the 12 inspections on record were free of infractions. In the past 12 months there were 5 inspections with 17 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 14 times across 10 separate inspections, most recently on April 6, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 10 times across 9 separate inspections, most recently on July 15, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 8 times across 8 separate inspections, most recently on July 15, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 7 times across 7 separate inspections, most recently on July 15, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Risk Management Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity was measured to be 196 PPM at time of inspection. Please lower the total alkalinity so that it is between 60 PPM and 180 PPM.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • **OUTSTANDING on 7/08/2026**The violation still exists**The whirlpool cement basin was not in good repair, the basin concrete cover was very pitted.-Please repair the indicated basin to ensure safety of the patrons and minimize contamination of pool's water.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • OUTSTANDING on 7/16/2026Hot tub ant-entrapment plan was observed at time of inspection but was not updated after installation of the new drain covers. **Please ensure the anti-entrapment plan is updated with the new information.
  2. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine (CC) could not be calculated because the total chlorine reading was Over Range (OR). To help maintain low combined chlorine levels and improve water quality, ensure that fresh water is added more frequently.**Add fresh water regularly
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • **OUTSTANDING on 7/08/2026**THe violation still exists**The whirlpool cement basin was not in good repair, the basin concrete cover was very pitted.-Please repair the indicated basin to ensure safety of the patrons and minimize contamination of pool's water.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Hot tub ant-entrapment plan was observed at time of inspection but was not updated after installation of the new drain covers. **Please ensure the anti-entrapment plan is updated with the new information.
  3. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-093E00013) submitted on April 3, 2026, was not tested as it was received by the lab on a weekend/holiday.Please resample the whirlpool.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity measured to be 55ppm.- Ensure to keep Total Alkalinity between 60ppm to180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • ** The violation still exists**The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • **THe violation still exists**The whirlpool cement basin was not in good repair, the basin concrete cover was very pitted.-Please repair the indicated basin to ensure safety of the patrons and minimize contamination of pool's water.
  4. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • ID 26ES002E00061The water sample bottle was missing ID number.- Spoke with operator to resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity measured to be 55ppm.- Ensure to keep Total Alkalinity between 60ppm to180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • ** The violation still exists**The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • **THe violation still exists**The whirlpool cement basin was not in good repair, the basin concrete cover was very pitted.-Please repair the indicated basin to ensure safety of the patrons and minimize contamination of pool's water.
  5. Risk Management Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity measured to be 55ppm.- Ensure to keep Total Alkalinity between 60ppm to180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • ** The violation still exists**The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • **THe violation still exists**The whirlpool cement basin was not in good repair, the basin concrete cover was very pitted.-Please repair the indicated basin to ensure safety of the patrons and minimize contamination of pool's water.
  6. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 4, 2025, was not tested because the sample was received more than 24 hours after collection.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity measured to be 55ppm.- Ensure to keep Total Alkalinity between 60ppm to180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • ** The violation still exists**The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • **THe violation still exists**The whirlpool cement basin was not in good repair, the basin concrete cover was very pitted.-Please repair the indicated basin to ensure safety of the patrons and minimize contamination of pool's water.
  7. Risk Management Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total Alkalinity measured to be 55ppm.- Ensure to keep Total Alkalinity between 60ppm to180ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • ** The violation still exists**The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • **THe violation still exists**The whirlpool cement basin was not in good repair, the basin concrete cover was very pitted.-Please repair the indicated basin to ensure safety of the patrons and minimize contamination of pool's water.
  8. Risk Management Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The whirlpool cement basin was not in good repair, the basin concrete cover was very pitted.-Please repair the indicated basin to ensure safety of the patrons and minimize contamination of pool's water.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The whirlpool water temperature was measured at 41.3 degrees Celsius.-Please immediately lower and maintain the pool's water temperature below 40 degrees Celsius.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The hot tub's anti-entrapment compliance plan seen onsite was not properly/adequately assessed, the hot tub jet component was not a part of the assessment plan.-Please reassess the hot tub anti-entrapment compliance plan and ensure all parts of the pool that contribute to entrapment risk are properly evaluated.Also, email the anti-entrapment plan and its supporting document (including hot tub schematic plumbing diagram, sump diagram and its pipes dimension, drain cover certificate of compliance, and pump(s) specifications) to the district inspector after the reassessment.*Outstanding violation since January 2024.
  9. Monitoring Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • 1. Total alkalinity of the whirlpool was measured at 48 milligrams per litre.-Please adjust and maintain total alkalinity between 60-180 milligrams per litre and ensure the whirlpool water is balance.2. Unable to calculate the whirlpool's combined chlorine because the pool's free-available chlorine and total chlorine were over the range of pool kit's measurement.-Please adjust the whirlpool chemicals and ensure they are measurable and balance the pool's water for bathers' comfort.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The whirlpool cement basin was not in good repair, the basin concrete cover was very pitted.-Please repair the indicated basin to ensure safety of the patrons and minimize contamination of pool's water.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The hot tub's anti-entrapment compliance plan seen onsite was not properly/adequately assessed, the hot tub jet component was not a part of the assessment plan.-Please reassess the hot tub anti-entrapment compliance plan and ensure all parts of the pool that contribute to entrapment risk are properly evaluated.Also, email the anti-entrapment plan and its supporting document (including hot tub schematic plumbing diagram, sump diagram and its pipes dimension, drain cover certificate of compliance, and pump(s) specifications) to the district inspector after the reassessment.*Outstanding violation since January 2024.
  10. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on March 28, 2024, showed HPC at 290 CFU/mL.-Please resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The hot tub's anti-entrapment compliance plan seen onsite was not properly/adequately assessed, the hot tub jet component was not a part of the assessment plan.-Please reassess the hot tub anti-entrapment compliance plan and ensure all parts of the pool that contribute to entrapment risk are properly evaluated.Also, email the anti-entrapment plan and its supporting document (including hot tub schematic plumbing diagram, sump diagram and its pipes dimension, drain cover certificate of compliance, and pump(s) specifications) to the district inspector after the reassessment.
  11. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The hot tub's anti-entrapment compliance plan seen onsite was not properly/adequately assessed, the hot tub jet component was not a part of the assessment plan.-Please reassess the hot tub anti-entrapment compliance plan and ensure all parts of the pool that contribute to entrapment risk are properly evaluated.Also, email the anti-entrapment plan and its supporting document (including hot tub schematic plumbing diagram, sump diagram and its pipes dimension, drain cover certificate of compliance, and pump(s) specifications) to the district inspector after the reassessment.
  12. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The turnover rate of the hot tub was not adequate, calculated at 22 minutes with recirculation rate of 30 GPM at the time of the inspection.-Please maintain the hot tub turnover rate at 15 minutes to ensure good quality pool water, the hot tub flow/recirculation rate should not be less than 44 GPM.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The hot tub's anti-entrapment compliance plan seen onsite was not properly/adequately assessed, the hot tub jet component was not a part of the assessment plan.-Please reassess the hot tub anti-entrapment compliance plan and ensure all parts of the pool that contribute to entrapment risk are properly evaluated.Also, email the anti-entrapment plan and its supporting document (including hot tub schematic plumbing diagram, sump diagram and its pipes dimension, drain cover certificate of compliance, and pump(s) specifications) to the district inspector after the reassessment.

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