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Dairy Queen

301 - 100 Marina Drive Chestermere AB T1X 0A9 · Food - General

Official record from Alberta →

Inspection summary

Dairy Queen has been inspected 4 times by Alberta Health Services (Environmental Public Health) since February 23, 2024. The most recent inspection, on October 7, 2026, recorded 6 infractions.

None of the 4 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 6 infractions recorded. The higher-risk findings here relate to: Food temperature control and Chemicals and toxic substances.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 3 times across 3 separate inspections, most recently on October 7, 2026. For example: Are food temperatures during storage and processing being controlled to maximize food safety?

  • Chemicals and toxic substancesHigher risk

    Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.

    Recorded once on October 7, 2026. For example: Are chemicals stored and handled in a safe manner?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 7 times across 4 separate inspections, most recently on October 7, 2026. For example: Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 4 times across 4 separate inspections, most recently on October 7, 2026. For example: Is the facility maintained in a clean and sanitary condition?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

4 inspections

  1. Monitoring Inspection

    6 infractions

    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • Sticky fly traps were observed suspended above food preparation areas. Pest control devices located over food preparation, food storage, or food contact surfaces may pose a risk of contamination if insects, debris, or trap materials fall onto food or food contact surfaces. The sticky fly traps were removed from above the food preparation areas during the inspection, and the operator was educated on approved pest control methods and proper placement of pest control devices.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Personal items were observed stored adjacent to the hand sink on top of unused take-out containers. Personal items must be stored in a designated area away from food preparation and storage areas to prevent contamination. The items were removed during the inspection and relocated to the staff area.
    • 09. Are chemicals stored and handled in a safe manner?
      • Raid pest spray was observed on a shelf in the kitchen area. Food facilities must not use unapproved pest control chemicals in areas where food is stored, prepared, or handled. Pest control treatments must be conducted by a licensed pest control operator using approved methods and products. The Raid spray was removed from the premises during the inspection, and the operator was educated on approved pest management practices and agreed to discontinue future use.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Prepared gravy was observed cooling in a large container at room temperature. Potentially hazardous foods must be cooled rapidly using approved methods to prevent bacterial growth. Ensure gravy is cooled in smaller portions or shallow containers to facilitate rapid cooling and maintain effective temperature control. The gravy was relocated to refrigeration during the inspection, and the operator was educated on approved cooling procedures.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • Paper towel was available at the time of inspection but was not readily accessible. The operator is repairing the paper towel dispenser and will provide photos once the dispenser above the hand sink is repaired and functional.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • 1. Microwaves by the front sandwich preparation table had an accumulation of food debris and grease. Clean and sanitize the microwaves and maintain them in a clean and sanitary condition.2. Grease and food debris were observed on the floor adjacent to the fryers. Clean the affected areas and maintain the floors in a clean condition.3. An accumulation of dirt and food debris was observed beneath the plastic ice cream cup storage area. Clean the area and maintain it in a clean and sanitary condition.4. An accumulation of dirt was observed beside the three-compartment sink and drip-dry tray. Clean the affected area and maintain it in a clean and sanitary condition.5. The baby changing tables in both male and female washrooms had visible dirt accumulation. Clean the area and maintain in a clean and sanitary condition.
  2. Monitoring Inspection

    3 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Bacon was held at room temperature. Operator said protocol is to hold at room temperature for 4 hours, but there was no method of tracking. Ensure time stamps are used and unused product is discarded after 4 hours.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • Paper towel dispenser by hand sink in beverage area was empty. This was refilled during the inspection. Ensure all hand sinks are stocked with soap and paper towel.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Magnetic knife holder on wall was dirty. Please clean/replace and ensure it is regularly cleaned.
  3. Demand Inspection

    2 infractions

    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • Hand sink in beverage area was blocked by step ladder, garbage can, and ice cream machine. Ensure this hand sink is accessible at all times.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • Hot water at hand sink in drink prep area had been turned off at the valve since it was leaking. Repair so that hot water is available and sink does not leak. * Still outstanding February 23, 2024* Cited again June 25, 2024
  4. Monitoring Inspection

    4 infractions

    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Open containers of icing were being stored on wire shelf where clean dishes were stored. The containers of icing were moved during the inspection. Do not store open food in this area to prevent contamination of clean dishes.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Bacon was being held at room temperature. Operator stated DQ policy is to discard after 4 hours, however there was no time stamp on container. This was corrected during the inspection.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • Soft serve ice cream machine was blocking hand sink beside it. The ice cream machine was readjusted during the inspection to allow access to the hand sink. Ensure hand sinks are accessible at all times.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • 1. Hot water at hand sink in drink prep area had been turned off at the valve since it was leaking. Repair so that hot water is available and sink does not leak. * Still outstanding February 23, 20242. Hot water at hand sink near cook line was leaking. Please repair.

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