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Dobie House

3307 26 St Vernon BC V1T 4V2 · Residential Care - Licensing

Official record from Interior Health →

Inspection summary

Dobie House has been inspected 7 times by Interior Health Authority since April 22, 2015. The most recent inspection, on May 9, 2025, recorded 1 infraction.

None of the 7 inspections on record were free of infractions. No inspections are on record from the past 12 months. All recorded findings relate to upkeep, equipment or paperwork rather than direct health risks.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 11 times across 7 separate inspections, most recently on May 9, 2025. For example: 4 - Are restraint and fall prevention plans appropriate?

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 2 times across 2 separate inspections, most recently on April 17, 2024. For example: 1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 8 times across 3 separate inspections, most recently on April 5, 2023. For example: 1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Routine Inspection

    1 infraction

    • R10.4 - Are restraint and fall prevention plans appropriate?
      • Observation(s): The system to ensure that staff are following the instructions in the care plan respecting the restraint monitoring requirements is ineffective. While reviewing the wellness & safety check daily records, it was observed that restraint monitoring checklists were inconsistently charted. Not meeting the restraint monitoring requirements may pose health and safety risks. Submit by May 23, 2025, evidence that you have a plan to ensure ongoing compliance with Section 73(2)(b)(ii) of the Residential Care Regulation.
      • R10.4F - Employees administering a restraint must follow any instructions in the care plan of the person in care respecting the use of restraints; 73( 2 )(b)(ii)
  2. Routine Inspection

    2 infractions

    • R7.1 - Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): The system for maintaining the physical environment is ineffective as noted by the excessive wheelchair marks, dents and holes on Interior walls, doors and door frames
      • R7.1I - Maintain all rooms and common areas in a good state of repair; 22( 1 )(b)
    • R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
      • Observation(s): The system to ensure that the care plan is monitored on a regular basis to ensure proper implementation is ineffective. A review of care plans identified the use of a lap belt as a medical restraint, however, there was also a safety equipment and fall prevention plan outing the lap belt as equipment used for positioning and safety and therefore not considered a restraint. The care plan and safety equipment plan were in contradiction. The system to ensure that the care and supervision of a person in care is consistent with the terms and conditions of the care plan is ineffective. The residential care plan of persons in care identified checks every 30 minute as well as repositioning every 2 hours, there was no documented evidence that these are completed.
      • R10.3J - Each care plan must be monitored on a regular basis to ensure proper implementation; 81( 4 )(a)
      • R10.3M - Ensure that the care and supervision of a person in care is consistent with the terms and conditions of the person's care plan; 82
  3. Routine Inspection

    3 infractions

    • R4.2 - Are Medication Administration Records accurate, kept on site and are adverse events documented and reported?
      • Observation(s): It was observed that the effectiveness of a PRN was not documented. This contravention was also noted on the previous inspection.
      • R4.2D - Keep a medication administration record showing the date, amount, and time at which the medication was administered; 78( 2 )(b)
    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): It was observed that staff are not following policy by initialing the communication book indicating they have read prior to each shift.
      • R2.1S - Ensure policies are implemented by employees; 85( 1 )(d)
    • R5.1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?
      • Observation(s): It was noted that the menu did not provide snacks with at least 2 food groups as described in Canada’s Food guide.
      • R5.1D - Provide for each day, at least 2 nutritious snacks with at least 2 food groups described in Canada's Food Guide; 62( 2 )(b)
  4. Routine Inspection

    1 infraction

    • R2.1 - Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): Facility has not conducted a recent review or practice of their emergency evacuation process. Inform Licensing on how often the emergency evacuation plan will be reviewed or practiced and how this will be documented.
      • R2.1F - Emergency plans must set out procedures to prepare for, mitigate, respond to and recover from any emergency including evacuation procedures; 51( 1 )(a)
  5. Monitoring

    1 infraction

    • R4.1 - Are person in care records current, complete and kept confidential?
      • Observation(s): The system for ensuring compliance with records and reporting is ineffective. It was noted during the inspection that several weights for several persons in care were missed between August and October. This item was corrected during the inspection.
      • R4.1R - Weigh each person in care monthly and record their weight in their nutritional plan (Does not apply to Hospice); 83( 4 )(a)(c)
  6. Monitoring

    4 infractions

    • 10.4 Are restraint and fall prevention plans appropriate?
      • Observation(s): There is no documentation available for the monitoring of the restraints being used in the facility.
      • Monitor the safety and physical and emotional dignity of the person in care throughout the use of the restraint and assessed after the use of the restraint, 73( 1 )(c)
    • 2.1 Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): Last review date documented for policies and procedures was July 2014. Fire and safety drills have not been completed since September of 2015. Previous to September. monthly reports were on file. The follow up date for this item is December 15, 2015. The effectiveness of PRN medication was not always documented on the MAR. This remains outstanding from the last inspection. A discussion took place with the facility RN who was also present during the inspection. The facility RN is to follow up on this with the staff to ensure the effectiveness of the small number of PRNs given at the facility will be documented. The follow up date for this item is Dec. 10, 2015
      • Review and, if necessary, revise policies and procedures at least once a year; 85( 1 )(b)
      • Ensure policies are implemented by employees; 85( 1 )(d)
    • 3.1 Do the manager and employees meet the employment requirements and are they assessed regularly for performance?
      • Observation(s): Documentation reviewed on the computer program related to performance reviews indicated performance reviews are overdue since September 2015. The sampling of records reviewed all showed for overdue performance evaluations.
      • Ensure that the performance of each employee is reviewed regularly to ensure that they continue to meet the requirements of this regulation, and demonstrate the competence required for the duties to which they are assigned; 40( 1 )(a)(b)
    • 6.3 Does the facility demonstrate appropriate outbreak prevention and control measures?
      • Observation(s): There was no signage or masks posted at the entrance in regards to the flu protocol established by the Ministry. A notice was posted and masks placed at the entrance during the inspection. This was corrected during the inspection.
      • Develop general facility outbreak prevention and control policies as recommended by the medical health officer; Director of Licensing Standards of Practice: Immunization of Adult Persons in Residential Care
  7. Monitoring

    9 infractions

    • 4.3 Is documentation concerning restraints adequate?
      • Observation(s): It is the facility policy that seatbelts on wheelchairs, side rails, lap trays etc. are considered restraints. Several persons in care are noted to be using restraints. The types of restraints have been assessed by OT but there is no documentation on the care plans of the person in care as to the nature of the restraint, reason for the restraint, record of alternatives considered/rejected, duration of the restraint monitoring, reassessment of the use of the restraint, and employee compliance with the use of the restraints. This was noted during the last inspection and remains outstanding.
      • Record the type or nature of the restraint used in the person's care plan; 4(a)
      • Record the reason for the use of restraint in the person's care plan; 84(b)
      • Record alternatives that were considered to the use of the restraint, and which, if any, were implemented or rejected in the person's care plan; 84(c)
      • Keep a record of the duration of the restraint and the monitoring of the person in care during the restraint in the persons care plan; 84(d)
      • Keep a record of the result of any reassessment for the use of the restraint in the persons care plan; 84(e)
      • Keep a record of employee compliance with the requirements of Division 5 (Use of Restraints) of Part 5 in the persons care plan; 84 (f)
    • 10.4 Are restraint and fall prevention plans appropriate?
      • Observation(s): Restraints being used in the facility are not in the care plans of the persons in care. Type and nature, monitoring, alternatives, instructions to the use of the restraint, type and duration for the use, reassessment time frames and frequency of reassessment requires care plan documentation.
      • Ensure a restraint is not used unless it is as minimal as possible, taking into consideration both the nature of the restraint and the duration for which it is used; 73(1)(b)
      • Monitor the safety and physical and emotional dignity of the person in care throughout the use of the restraint and assessed after the use of the restraint, 73(1)(c)
      • Ensure all alternatives to the use of a restraint have been considered and either implemented or rejected; 73(2)(a)
      • Employees administering a restraint must follow any instructions in the care plan of the person in care respecting the use of restraints; 73(2)(b)(ii)
      • Document in the care plan the use of the restraint, its type and the duration for which it is used ; 73(2)c
      • Ensure if the use of a restraint continues either continuously or intermittently, for more than 24 hours, the need for the restraint is reassessed on the earlier of the time specified in the care plan, and the time specified by the persons who agreed, and, as part of the reassessment, consult, as reasonably practical, with the persons who agreed to the restraint use; 75(3)(a)(i)(ii)(b) (Show More)
      • Provide in the care plan a plan to address, if there is agreement to the use of restraints, the type or nature of restraint and the frequency of reassessment; 81(3)(a)(iii)
    • 18 - Is the facility operated in a manner that promotes the health, safety and dignity of persons in care, and their rights?
      • Observation(s): A door has been removed from the bedroom of a person in care and there is no screening for privacy while the person in care is in the bedroom.
      • Operate the facility in a manner that promotes the health, safety and dignity of persons in care and their rights.
    • 19 - Are rights of adult persons in care displayed in a form and in the manner acceptable to the minister?
      • Observation(s): Bill of Rights was not displayed in the facility.
      • Display the rights of adult persons in care in a form and manner acceptable to the minister.
    • 21 - Are rights of persons in care prominently displayed in the facility?
      • Observation(s): Bill of Rights was not displayed in the facility.
      • Display prominently the rights of persons in care.
    • 2.1 Are written policies and procedures in place to guide employees in all matters relating to the care and supervision of persons in care?
      • Observation(s): Emergency call out lists have not been updated with the change of manager. The effectiveness of PRN medications were not always documented on the Medication Administration Record. Facility has a policy on restraints and documentation which was not being followed by staff.
      • Update emergency plans if there is any change in the facility; 51 (2)
      • Ensure policies are implemented by employees; 85(1)(d)
    • 4.1 Are person in care records current, complete and kept confidential?
      • Observation(s): There were several posted sheets through out the facility that contained personal information on persons in care. These were removed during the inspection.
      • Keep the records and personal information of persons in care confidential to the greatest extent possible while maintaining the health, safety and dignity of persons in care; 93
    • 7.1 Are the physical facility, equipment and furnishings maintained, sanitary, accessible and appropriate for persons in care?
      • Observation(s): There were several scrapes to the walls in the living area and hallways. This was noted during the last inspection and remains outstanding. A cupboard door is missing in the kitchen. Damage noted to the living room blinds. Area rug by living room door noted to be turning upwards on one end posing a safety risk to persons in care. Bedroom door has been removed from one of the bedrooms. There is no screening provided for privacy while the person in care is in the bedroom.
      • Maintain all rooms and common areas in a good state of repair; 22(1)(b)
      • Maintain all rooms and common areas in a safe and clean condition; 22(1)(c)
      • Each bedroom must meet the needs of and provide for the health, safety and dignity of the occupant; 26 (1)
    • 10.2 Do care and supervision practices ensure health, safety and dignity of persons in care?
      • Observation(s): The door has been removed from the bedroom of a person in care. There has not been any further assessment as to whether this meets the safety needs of the person in care. There is no screening provided to the doorway of a persons in care room to respect personal privacy.
      • Monitor the health and safety of each person in care regularly to determine if their needs continue to be met; 50 (1)
      • Ensure respect for personal privacy of each person in care, including privacy of each person’s bedroom, belongings and storage area; 53

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