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Doubletree by Hilton Calgary North - Swimming Pool

2120 16 Avenue NE Calgary AB T2E 1L4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Doubletree by Hilton Calgary North - Swimming Pool has been inspected 15 times by Alberta Health Services (Environmental Public Health) since November 1, 2023. The most recent inspection, on August 14, 2026, recorded 1 infraction.

5 of 15 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 10 times across 9 separate inspections, most recently on August 14, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 4 times across 4 separate inspections, most recently on June 6, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded once on November 1, 2023. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on November 1, 2023. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

15 inspections

  1. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on August 6, 2026, was unsatisfactory with the presence of Total Coliforms.**PENDING (2026-08-14). The water sample collected on August 14, 2026, was not tested because the date/time of sample collection was later than the date/time of receipt.
  2. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on August 6, 2026, was unsatisfactory with the presence of Total Coliforms.
  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on June 11, 2026, was unsatisfactory with the presence of Total Coliforms.
  5. Risk Management Inspection

    0 infractions

  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on 13/02/2026 was rejected due to no identification number on the bottle.Resample.
  7. Risk Management Inspection

    0 infractions

  8. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample test result for the water sample collected on September 18, 2025, was unsatisfactory with an HPC of 440 CFU/mL. Please treat the pool, as per the below instructions, and submit another water sample for reassessment.Treat the pool water, as follows:1. Increase Free Available Chlorine (FAC) level to 10 ppm and maintain pH at or near 7.2. 2. Run the water through the circulation system for at least 4-6 hours. 3. Adjust water chemistry to regular operating parameters. 4. Take a bacteriological water sample and send it to the lab. 5. Reopen the pool to the public when instructed by your public health inspector. In consultation with your public health inspector, further treatment may be required when unsatisfactory microbiological sample results are identified.
  9. Risk Management Inspection

    0 infractions

  10. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 17, 2025, was not tested because the sample was received more than 24 hours after collection. Please submit another sample immediately.
  11. Monitoring Inspection

    0 infractions

  12. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water sample collected on June 6, 2024, was not processed because there was no identification number on the bottle.- Please resample and follow proper sampling procedures.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water sample collected on May 30, 2024, was not processed because there was no identification number on the bottle.- Please resample and follow proper sampling procedures.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water alkalinity was measured at above 200 milligrams per litre during the inspection.-Please adjust the water chemistry and maintain water alkalinity between 60-180 milligrams per litre.** Outstanding violation
  13. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water sample collected on May 30, 2024, was not processed because there was no identification number on the bottle.- Please resample and follow proper sampling procedures.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water alkalinity was measured at above 200 milligrams per litre during the inspection.-Please adjust the water chemistry and maintain water alkalinity between 60-180 milligrams per litre.
  14. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water alkalinity was measured at above 200 milligrams per litre during the inspection.-Please adjust the water chemistry and maintain water alkalinity between 60-180 milligrams per litre.
  15. Monitoring Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Pool water alkalinity was measured at 50 milligrams per litre during the inspection.-Please adjust the water chemistry and maintain water alkalinity between 60-180 milligrams per litre.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool's flow meter was not in proper working condition at the time of the inspection.-Please repair or replace the flow meter to ensure adequate turnover rate is maintained.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Water clarity was not regularly monitored and documented as required.-Please daily monitor and document pool water clarity.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • There was no water quality incident response plan available for fecal, vomit, blood or chemical fouling. -Please develop and make available onsite the indicated water quality incident response plans.-Also have available onsite, pool sanitation plan, and safety and supervision plan.

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