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DoubleTree by Hilton Edmonton Downtown - Whirlpool

Whirlpool - 9576 Jasper Avenue NW Edmonton AB T5H 4H7 · Aquatic Facility

Inspection summary

DoubleTree by Hilton Edmonton Downtown - Whirlpool has been inspected 29 times by Alberta Health Services (Environmental Public Health) since January 30, 2024. The most recent inspection, on July 24, 2026, recorded 2 infractions.

10 of 29 inspections on record found no infractions at all. In the past 12 months there were 18 inspections with 30 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 31 times across 19 separate inspections, most recently on July 24, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 6 times across 2 separate inspections, most recently on June 19, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on June 19, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

29 inspections

  1. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The operator's weekly water test records from June 1-9 and June 9-14, 2026 show that when the FAC was <0.5 ppm and/or pH was above 7.8 no noted actions were documented in the written records. The chemical controller does not appear to be making the required chemical changes to maintain the pool in range. Contact a pool service provider to check the chemical controller and ensure that the chemical controller and the feed equipment is in good working order. Provide copies of the reports from service calls.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The chemical controller was reading a pH of 7.45 and the manual readings from the controller was 7.73. Service the chemical controller so the manual and automated controller readings are consistent.
  2. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas aeruginosa was isolated in the water sample submitted on July 2, 2026. Please close the basin and treat accordingly.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The operator's weekly water test records from June 1-9 and June 9-14, 2026 show that when the FAC was <0.5 ppm and/or pH was above 7.8 no noted actions were documented in the written records. The chemical controller does not appear to be making the required chemical changes to maintain the pool in range. Contact a pool service provider to check the chemical controller and ensure that the chemical controller and the feed equipment is in good working order. Provide copies of the reports from service calls.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The chemical controller was reading a pH of 7.45 and the manual readings from the controller was 7.73. Service the chemical controller so the manual and automated controller readings are consistent.
  3. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The operator's weekly water test records from June 1-9 and June 9-14, 2026 show that when the FAC was <0.5 ppm and/or pH was above 7.8 no noted actions were documented in the written records. The chemical controller does not appear to be making the required chemical changes to maintain the pool in range. Contact a pool service provider to check the chemical controller and ensure that the chemical controller and the feed equipment is in good working order. Provide copies of the reports from service calls.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The chemical controller was reading a pH of 7.45 and the manual readings from the controller was 7.73. Service the chemical controller so the manual and automated controller readings are consistent.
  4. Risk Management Inspection

    6 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The FAC was measured at 0.35 ppm from the pool basin and 0.27 ppm from the controller. Rebalance the pool chemistry so that FAC is maintained at minimum 2.0 ppm or above. It's recommended to keep FAC around 3-4 ppm to buffer against bathers.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pH measured 7.89 from the pool basin and 7.73 from the controller. Rebalance the pool chemistry so that the pH is maintained between 6.8 to 7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The alkalinity measured 52 ppm from the basin and 41 ppm from the controller. Rebalance the pool chemistry and maintain the alkalinity between 60 -180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The operator's weekly water test records from June 1-9 and June 9-14, 2026 show that when the FAC was <0.5 ppm and/or pH was above 7.8 no noted actions were documented in the written records. The chemical controller does not appear to be making the required chemical changes to maintain the pool in range. Contact a pool service provider to check the chemical controller and ensure that the chemical controller and the feed equipment is in good working order. Provide copies of the reports from service calls.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The chemical controller was reading a pH of 7.45 and the manual readings from the controller was 7.73. Service the chemical controller so the manual and automated controller readings are consistent.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The operators pool test kit was in disrepair, and the operator was not following manufactures requirements to obtain chemical testing results. - The cuvette was scratched and discolored.Please update the testing device and obtain the necessary equipment to ensure accurate testing can be completed.
  5. Monitoring Inspection

    6 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pH measured 7.89 from the pool basin and 7.73 from the controller. Rebalance the pool chemistry so that the pH is maintained between 6.8 to 7.6.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The FAC was measured at 0.35 ppm from the pool basin and 0.27 ppm from the controller. Rebalance the pool chemistry so that FAC is maintained at minimum 2.0 ppm or above. It's recommended to keep FAC around 3-4 ppm to buffer against bathers.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The alkalinity measured 52 ppm from the basin and 41 ppm from the controller. Rebalance the pool chemistry and maintain the alkalinity between 60 -180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The operator's weekly water test records from June 1-9 and June 9-14, 2026 show that when the FAC was <0.5 ppm and/or pH was above 7.8 no noted actions were documented in the written records. The chemical controller does not appear to be making the required chemical changes to maintain the pool in range. Contact a pool service provider to check the chemical controller and ensure that the chemical controller and the feed equipment is in good working order. Provide copies of the reports from service calls.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The chemical controller was reading a pH of 7.45 and the manual readings from the controller was 7.73. Service the chemical controller so the manual and automated controller readings are consistent.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The operators pool test kit was in disrepair, and the operator was not following manufactures requirements to obtain chemical testing results. - The cuvette was scratched and discolored.- Reagents appeared to be compromised. Tablets were observed to be discolored and broken after opening two of the foiled packaging.- The pool test kit was also not updated with the most recent firmware to ensure proper operation. - Disposable wooden chopsticks were used for crushing reagents.Please update the testing device and obtain the necessary equipment to ensure accurate testing can be completed.
  6. Risk Management Inspection

    0 infractions

  7. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 26/02/2026 [ID#: 26-EN-057E00597] was unsatisfactory: Pseudomonas aeruginosa isolated. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  8. Risk Management Inspection

    0 infractions

  9. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 10/02/2026 [ID#: 26-EN-041-E00709] was unsatisfactory: Pseudomonas aeruginosa isolated. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  10. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 10/02/2026 [ID#: 26-EN-041-E00709] was unsatisfactory: Pseudomonas aeruginosa isolated. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  11. Risk Management Inspection

    0 infractions

  12. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 27/01/2026 [ID#: 26-EN-028E00981] was unsatisfactory: Pseudomonas aeruginosa isolated. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  13. Risk Management Inspection

    0 infractions

  14. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 18/12/2025 [ID#: 25-EN-352E00508] was unsatisfactory: Total Coliform present. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  15. Risk Management Inspection

    0 infractions

  16. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 05/11/2025 [ID: 25EN-309E01097] was unsatisfactory: total coliforms present. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 07/11/2025 [ID: 25EN-311E00223] was unsatisfactory: Pseudomonas aeruginosa isolated. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 13/11/2025 [ID: 25EN-318E00151] was unsatisfactory: Pseudomonas aeruginosa isolated. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  17. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 05/11/2025 [ID: 25EN-309E01097] was unsatisfactory: total coliforms present. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 07/11/2025 [ID: 25EN-311E00223] was unsatisfactory: Pseudomonas aeruginosa isolated. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  18. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 05/11/2025 [ID: 25EN-309E01097] was unsatisfactory: total coliforms present. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  19. Risk Management Inspection

    0 infractions

  20. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Circulation pump leakage observed due to defective mechanical seal.Repair or replace circulation pump.
  21. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample submitted on 24/12/2024 was unsatisfactory: Total Coliform present. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The microbiological water sample submitted on 24/12/2024 was unsatisfactory: HPC >100 CFU/mL. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Circulation pump leakage observed due to defective mechanical seal.Repair or replace circulation pump.
  22. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Circulation pump leakage observed due to defective mechanical seal.Repair or replace circulation pump.
  23. Risk Management Inspection

    0 infractions

  24. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The microbiological water sample result collected on 02/07/2024 [ID #: 24EN-184E00270] was unsatisfactory: HPC 2040 CFU/mL. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced
  25. Risk Management Inspection

    0 infractions

  26. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The microbiological water sample result collected on 06/05/2024 [ID #: 24EN-142E00149] was unsatisfactory: Pseudomonas aeruginosa isolated. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The microbiological water sample result collected on 06/05/2024 [ID #: 24EN-142E00149] was unsatisfactory: HPC >57000 CFU/mL. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  27. Risk Management Inspection

    0 infractions

  28. Risk Management Inspection

    1 infraction

    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • Provide this office with a copy of the pool operator's certificate.
  29. Risk Management Inspection

    0 infractions

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