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Fezziwigs Bakery-Cafe

1A-605 K. L. O. Rd Kelowna BC V1Y 8E7 · Restaurant - Food Service

Details

Google rating
4.5 / 5 (8)

Opening hours

  • Friday7:30 AM–3 PM
  • Monday7:30 AM–3 PM
  • SaturdayClosed
  • SundayClosed
  • Thursday7:30 AM–3 PM
  • Tuesday7:30 AM–3 PM
  • Wednesday7:30 AM–3 PM

Contact details, hours and reviews from Google Maps

Inspection summary

Fezziwigs Bakery-Cafe has been inspected 6 times by Interior Health Authority since November 7, 2017. The most recent inspection, on July 16, 2026, found no infractions.

2 of 6 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Food temperature control and Cleaning and sanitizing.

The last 2 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 5 times across 4 separate inspections, most recently on November 23, 2022. For example: 5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 3 times across 3 separate inspections, most recently on November 23, 2022. For example: 2 Are proper temperature controls maintained to ensure safe storage and display of foods?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on November 23, 2022. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on April 8, 2019. For example: 7 Are there handwashing stations available and properly supplied?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on November 10, 2021. For example: 6 Are the premises designed and equipped to ensure safe food handling?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

6 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    0 infractions

  3. Monitoring

    4 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): A pile of butter packets requiring refrigeration stored at room temperature for 2 days. Butter packets discarded on site. Corrective Action: 1) Do not store the butter packets more than 4 hours in room temperature. After 4 hours, food item must be discarded. 2) Construct a time-tracking log/sticker to keep the time of food held at room temperature. 3) Alternatively, have them stored in a working cooler or purchase shelf-stable butter products.
    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Food debris observed on utensils used for baking. Corrective Action: Baking tools to be cleaned and sanitized after each use and/or at least every 2-4 hours. Sanitation plan to be reviewed during a follow-up inspection.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): Minor accumulation of dust and food debris observed on floor. Corrective Action: Clean the floor and increase the frequency of cleaning.
      • F2.5B The premises must be properly constructed and maintained in good, clean and sanitary condition.
    • F3.5 Are the FOODSAFE training requirements being met?
      • Observation(s): Submit a valid FOODSAFE certificate of a staff present at the time of the inspection to the area EHO. Please note that all FOODSAFE certificates has 5-year expiry date including the ones issued prior to 2013. Reference: http://www.bccdc.ca/our-services/programs/food-protection-services#:~:text=Food%20handler%20training%20assessment&text=NOTE%3A%20All%20food%20safety%20certifications,within%205%20years%20or%20less).
      • F3.6B In the absence of the operator, at least one employee present in the establishment must have valid FOODSAFE certificate or equivalent training.
  4. Monitoring

    6 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): Display cooler at front of shop measured at 7°C at time of inspection. Internal temperature of quiche and sausage rolls stored in this cooler measured at 6.2°C. Temperature logs indicated this cooler has not been maintaining temperature at or below 4°C. Operator agreed to remove potentially hazardous foods from this cooler and call a technician to service it.
    • F1.7 Are foods protected from contamination?
      • Observation(s): Many open bags dry goods (flour etc.) are found throughout the kitchen. once bags of food are open they need to be put in food grade containers with properly fitted lids to protect the contents from contamination. Open bags can become contaminated from foreign matter or pests, these contaminants can lead to adverse reactions or foodborne illness.
    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): No test strips for measuring sanitizer concentration available at time of inspection. Test strips should be kept on hand so sanitizer concentrations can be verified when new solutions are mixed. Sanitizer solutions must be kept at strong enough concentrations to ensure adequate sanitizing action to eliminate pathogens of public health significance.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): Observed wiping rags draped over meat slicer on the counter. Operator explained that they are used as a cover to keep the meat slicer clean when not in use. Wiping rags are not a suitable cover for food contact equipment as they are absorbent and may transfer contamination to the slicer if wet. An acceptable cover for the meat slicer would be smooth and easily cleanable, alternatively the operator could store the meat slicer away where it is protected from contamination. The slicer should be wiped down and sanitized before use to ensure it is free of any incidental contaminants.
    • F2.6 Are the premises designed and equipped to ensure safe food handling?
      • Observation(s): Handwashing sink in the kitchen is a plastic laundry sink, this sink is only acceptable for washing hands and should not be used for food preparation. The operator has previously been requested to replace the plastic sink with an approved sink made of food grade material.
      • F2.6B All food contact surfaces must be constructed from materials that are suited for their intended purpose, durable and free from any noxious (harmful) or toxic substance.
    • F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): No sanitation plan was available to review at time of inspection. A written sanitation plan is required to ensure regularly scheduled cleaning is performed properly, and that the facility is operated in a clean and sanitary manner.
  5. Monitoring

    4 infractions

    • F1.2 Are proper temperature controls maintained to ensure safe storage and display of foods?
      • Observation(s): Box of eggs (approximately 4 dozen) left out at room temperature and was moved into the fridge at the time of inspection.
      • F1.2B Potentially hazardous foods must be stored or displayed at a temperature of 4 °C (40 °F) or colder.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): F2.5A - Dough mixers were unclean, these must be cleaned and sanitized daily. F2.5B - Stand up freezer shows wear (some broken parts) and requires cleaning. Cleaning required inside the back fridges and freezers. The hand wash sink/prep sink is an acrylic laundry tub. This is not approved in a food premises, replace with a food-grade sink that is non-absorbent. F2.5L - Parchment paper used for baking appears to be re-used numerous times and shows build up of food debris. These must be replaced more frequently to prevent contamination.
      • F2.5A All equipment, utensils and food contact surfaces used on the premises must be kept in good working order to ensure the sanitary handling of food.
      • F2.5B The premises must be properly constructed and maintained in good, clean and sanitary condition.
      • F2.5L Single service utensils or containers must be used only once.
    • F2.6 Are the premises designed and equipped to ensure safe food handling?
      • Observation(s): Clear door stand up fridge and prep cooler with cooked chicken measured to be at 7°C and 9°C. Temperature of the prep cooler was turned down at the time of inspection. Monitor the coolers to ensure that they can be maintained at 4°C or colder during operating hours. Records show that cooler temperatures are able to maintain 4°C during the night when restaurant is closed.
      • F2.6E Refrigeration equipment must be of the type or capacity to meet the needs of the premises.
    • F2.7 Are there handwashing stations available and properly supplied?
      • Observation(s): The hand wash sink/prep sink is an acrylic laundry tub. This is not approved in a food premises, replace with a food-grade sink that is non-absorbent. Ensure that the sink is supplied with liquid soap and paper towels in dispensers.
  6. Monitoring

    2 infractions

    • F2.4 - Are foods handled in a sanitary manner and protected from contamination?
      • Observation(s): Raw meat stored in the middle shelf in the main 2-door cooler. Re-arrange to protect bread and other food from accidental contamination.
      • F2.4A - The operator must ensure that all food, supplies and equipment on the premises is protected from contamination.
    • F3.4 - Are the premises, equipment and utensils designed and maintained to ensure safe and sanitary food handling?
      • Observation(s): General sanitation is good. Reminder: clean underneath dry storage racks and hard-to-reach areas as well.
      • F3.4C - The premises must be properly constructed and maintained in good, clean and sanitary condition.

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Zaayer Nasib

    Ratings Scale 0 - 10 Variety: 8 Service or Product: 9 Customer Service: 9 Environment: 8 Cleaning: 3 Washroom: 2 Cost: 7 I tried the breakfast French toast with a hot chocolate and it was reeaallly good! The French toast were made to perfection, served with maple syrup. The hot chocolate unlike other places, was not overly sweet and full of fatty whipped cream. As for service, it was excellent as well. I also loved the cozy ambiance of the place. However I take off 1 star and deliberated if I should take off 2, because of issues with cleanliness. While the tables seemed clean, the floor was very dirty, and the bathroom was absolutely disgusting. Cleanliness really needs some work!

  • Heidi

    Their breads are amazing. The staff is lovely and the ambience is charming and calm. Happy 50th anniversary...thanks for the 25 cent cup of coffee and black forest cake.

  • Kyle R

    Did not try any food, but we ordered lattes. Tasted slightly light watered down steamed milk. I think they may have been having issues with their machine. No offence, we went to Starbucks and added 2 shots of espresso. Should have tried the food like everyone else raves about, looked good!

  • Sylthfern

    Cashier was cheerful and friendly. I asked if ice coffee could be sweet, she said they have syrups for it. It was ok, I'd ask for light ice and more sweet next time. Cheese scone was ok, but sweet around outside, probably from being close to baked goods. Will patron again

  • BigWest Wrestling

    A cute and quant little cafe with good cafe and delicious eats. I had the breakfast sandwich special and it was outstanding.

  • Zaayer Nasib

    Ratings Scale 0 - 10 Variety: 8 Service or Product: 9 …

  • Heidi

    Their breads are amazing. The staff is lovely and the ambience is charming and calm. …

  • Kyle R

    Did not try any food, but we ordered lattes. Tasted slightly light watered down steamed milk. I think they may have been having issues with their machine. No offence, we went to Starbucks and added 2 shots of espresso. Should have tried the food like everyone else raves about, looked good!

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