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Heritage Inn - Hot Tub

919 Waterton Avenue Pincher Creek AB T0K 1W0 · Aquatic Facility

Official record from Alberta →

Inspection summary

Heritage Inn - Hot Tub has been inspected 34 times by Alberta Health Services (Environmental Public Health) since December 15, 2023. The most recent inspection, on October 9, 2026, found no infractions.

11 of 34 inspections on record found no infractions at all. In the past 12 months there were 9 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 22 times across 20 separate inspections, most recently on October 8, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 9 times across 7 separate inspections, most recently on November 14, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on October 15, 2024. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 4 times across 4 separate inspections, most recently on October 15, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on April 7, 2025. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

34 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • Controller was in alarm which impedes function. Staff were not onsite to clear the alarm. Facility must not be used until the alarm is cleared and controller is fully operational.
  3. Demand Inspection

    0 infractions

  4. Monitoring Inspection

    0 infractions

  5. Risk Management Inspection

    0 infractions

  6. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The skimmer near the exit did not have a floating weir. The other floating weir was cut in half. New skimmer weirs were ordered.
  7. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The skimmer near the exit did not have a floating weir. The other floating weir was cut in half.
  8. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The skimmer near the exit did not have a floating weir.
  9. Demand Inspection

    0 infractions

  10. Demand Inspection

    0 infractions

  11. Monitoring Inspection

    0 infractions

  12. Risk Management Inspection

    0 infractions

  13. Risk Management Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Previous sample HPC 270 CFU/mL.Pool was not operated since that sample so no samples were submitted. Satisfactory sample required before opening.
  14. Risk Management Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Previous sample HPC 270 CFU/mL.Pool was not operated since that sample so no samples were submitted. Satisfactory sample required before opening.
  15. Risk Management Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Previous sample HPC 270 CFU/mL.Pool was not operated since that sample so no samples were submitted. Satisfactory sample required before opening.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The west suction outlet cover in the hot tub used a rusty screw.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • April 7: Anti-entrapment plan not located. No changes reported.April 3: No changes reported.*Partial anti-entrapment plan only. A complete and current plan is required to operate.
  16. Risk Management Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Previous sample HPC 270 CFU/mL.Pool was not operated since that sample so no samples were submitted. Satisfactory sample required before opening.
  17. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC 270 CFU/mL
  18. Risk Management Inspection

    0 infractions

  19. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • water sample tested positive for Pseudomonas.
  20. Risk Management Inspection

    0 infractions

  21. Risk Management Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • See comments. Problems with chemistry were investigated during inspection. Follow-up required.The system seemed to maintain chemistry reliably from the logs.
  22. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample 24ES-346E00200Dec 10, 2024HPC> 57 000Pseudomonas +Pool must be closed and receive Pseudomonas treatment before public use.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • See comments. Problems with chemistry were investigated during inspection. Follow-up required.The system seemed to maintain chemistry reliably from the logs.
  23. Monitoring Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • See comments. Problems with chemistry were investigated during inspection. Follow-up required.The system seemed to maintain chemistry reliably from the logs.
  24. Risk Management Inspection

    1 infraction

    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The automated system was not operating reliably. Technician adjusted equipment during inspection. Re-inspection required to determine if the adjustments were successful.
  25. Risk Management Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • FC 0.03 and later was 0.27 ppm. Operator reported about 0.5 ppm with Taylor FAS kit. Log from 7:15 am indicated 2 ppm.Technician expected in an hour. Operator was asked to close the basin for the time being without making any changes.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The chlorine injector was not leaking. Operator stated he changes the acid/ chlorine injectors weekly to keep them clean.Controller read 720 mv (set point 720 mv).Was not in alarm.The system reportedly required recalibration ~every 3 days. The system was not operating reliably. (See low chlorine comment). Technician expected in an hour.
  26. Risk Management Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • FC 1.7 ppm at arrival. Operator manually added chlorine to FC 4.21 ppm. See intro comments.pH 7.39 at arrival but 8.16 after bleach addition. pH must return to 6.8-7.6 when the pool is open.
    • 06. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Critical)?
      • The chlorine injector was leaking and was probably clogged. Sergey to fix it by Tuesday.At arrival controller read ORP 932 mv and was in alarm (despite FC only 1.7 ppm in basin). Sergey adjusted the ORP reading to 680 mv which was below the setpoint. The system began to feed chlorine. The controller did not seem to respond to chemistry changes well even testing at the controller sample port. The system reportedly required recalibration ~every 3 days. The system was not operating reliably. Probes should be discussed with the technician. Technician expected in about 2 weeks.Operator asked to check chemistry at least 3x daily until the pool was shown to operate reliably. *Pool must be closed if the water is not within parameters.
  27. Risk Management Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine measured OR on pool test kit. Staff's kit measured ~10 ppm. Staff were working on decreasing the free chlorine of hot tub at time of inspection.pH measured OR on test kit. Staff's kit measured 7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity measured 183 ppm. Please decrease alkalinity to a level between 60-180 ppm.
  28. Risk Management Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine measured 1.89 ppm. Facility would close the hot tub to the public. Free chlorine must be increased to a minimum of 2.00 ppm prior to opening.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Temperature of hot tub measured 42C. Staff adjusted temperature to 38C.Ensure temperature does not exceed 40C in the hot tub at all times.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The last chemistry recording for the hot tub was on October 11/24. Chemistry must be tested daily. If not, the pool must remain closed until chemistry is within minimum levels.Discussed ensuring other staff are trained on how to take chemistry readings when pool operator is away.
  29. Risk Management Inspection

    1 infraction

    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • There continues to be gaps in chemistry being taken and recorded prior to opening the hot tub or at all through the day. Chemistry must be tested daily. If not, the pool must remain closed until chemistry is within minimum levels.
  30. Risk Management Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Bacteriological sample submitted 02/07/2024 contained a HPC of 2240.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine measured 1.88 ppm. Facility voluntarily closed the hot tub to the public. Increase free chlorine to minimum 2 ppm. Ensure all chemistry and bacteriological sampling is satisfactory before hot tub is re-opened. A follow up inspection will be conducted. ORP was measured below the allowable limit as well as the pH exceeded the allowable limit for the amount of chlorine present.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity measured at 52 ppm.Combined chlorine measured at 2.24 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • No chemistry was taken or recorded prior to opening the hot tub or at all through the day. Chemistry must be tested daily.
  31. Monitoring Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The last bacteriological water sample was submitted in March. Basins re-opened at the end of May. Ensure water samples are taken weekly.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine measured 1.08 ppm. Facility voluntarily closed the hot tub to the public. Increase free chlorine to minimum 2 ppm. Ensure all chemistry and bacteriological sampling is satisfactory before hot tub is re-opened. A follow up inspection will be conducted.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • No chemistry was taken or recorded prior to opening the hot tub or at all through the day. Chemistry must be tested daily.
  32. Risk Management Inspection

    0 infractions

  33. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Controller was in alarm. Please ensure the controller is in working order to maintain proper chemistry in the pool and hot tub.
  34. Monitoring Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Bacteriological water samples have not been submitted since July 11, 2023. Water samples must be taken and submitted weekly to the Hospital. Amber is aware of the protocol.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free available chlorine (FAC) was tested in the hot tub at 0.37 ppm. FAC is required to be a minimum of 2 ppm in pools with temperatures above 30 C. The hot tub cannot be used until it has been shocked and the pool chemistry is rebalanced so that FAC in the hot tub is above 2.0 ppm.

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