Holiday Inn & Suites Calgary Airport North - Whirlpool
20 Freeport Place NE Calgary AB T3J 0T6 · Aquatic Facility
8 inspections
- Demand Inspection
3 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample (26ES-150E00004) collected on May 29, 2026, was received by the lab on May 30, 2026. The sample was not tested as it was a non-urgent sample received during the weekend.Please submit another water sample for the whirlpool.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Violation** Last inspection, it was discussed that: "the flow measured around 110 USGPM."The same concern was also noted this inspection.According to the operator, the flow rate on the pump cannot be adjusted; this was confirmed through the user manual of the pump. It was also noted that the maximum flow of the pump should not be reaching 110 USGPM, suggesting that there is an issue either with the pump or the flow meter.REQUIREMENT: The flow rate must be lowered. The pool operator should assess if the flow meter is damaged, and if so, to repair or replace it. If there is no known problem with the flow meter, then a new pump may be needed; please contact the Public Health Inspector if this happens.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **Ongoing Violation** The anti-entrapment plan for this basin did not appear to have accurate information. The current plan indicates that there is one pump for the basin, however this system has two pumps.Based on the plumbing schematic, the two pumps appear to pull from different drains, and two separate plans may be required.REQUIREMENT: Review the anti-entrapment plan and ensure that the plans are accurately filled out.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
2 infractions
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Violation** Last inspection, it was discussed that: "the flow measured around 110 USGPM."The same concern was also noted this inspection.According to the operator, the flow rate on the pump cannot be adjusted; this was confirmed through the user manual of the pump. It was also noted that the maximum flow of the pump should not be reaching 110 USGPM, suggesting that there is an issue either with the pump or the flow meter.REQUIREMENT: The flow rate must be lowered. The pool operator should assess if the flow meter is damaged, and if so, to repair or replace it. If there is no known problem with the flow meter, then a new pump may be needed; please contact the Public Health Inspector if this happens.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **Ongoing Violation** The anti-entrapment plan for this basin did not appear to have accurate information. The current plan indicates that there is one pump for the basin, however this system has two pumps.Based on the plumbing schematic, the two pumps appear to pull from different drains, and two separate plans may be required.REQUIREMENT: Review the anti-entrapment plan and ensure that the plans are accurately filled out.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Demand Inspection
4 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- The water sample collected on July 23, 2025, had Pseudomonas Isolated in the sample.**Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The water sample collected on July 23, 2025 had a HPC count of >57000 CFU/mL. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Violation** Last inspection, it was discussed that: "the flow measured around 110 USGPM."The same concern was also noted this inspection.According to the operator, the flow rate on the pump cannot be adjusted; this was confirmed through the user manual of the pump. It was also noted that the maximum flow of the pump should not be reaching 110 USGPM, suggesting that there is an issue either with the pump or the flow meter.REQUIREMENT: The flow rate must be lowered. The pool operator should assess if the flow meter is damaged, and if so, to repair or replace it. If there is no known problem with the flow meter, then a new pump may be needed; please contact the Public Health Inspector if this happens.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **Ongoing Violation** The anti-entrapment plan for this basin did not appear to have accurate information. The current plan indicates that there is one pump for the basin, however this system has two pumps.Based on the plumbing schematic, the two pumps appear to pull from different drains, and two separate plans may be required.REQUIREMENT: Review the anti-entrapment plan and ensure that the plans are accurately filled out.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
3 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The test was not performed for the water sample collected on April 23, 2025 due to laboratory error. **Please re-sample.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Violation** Last inspection, it was discussed that: "the flow measured around 110 USGPM."The same concern was also noted this inspection.According to the operator, the flow rate on the pump cannot be adjusted; this was confirmed through the user manual of the pump. It was also noted that the maximum flow of the pump should not be reaching 110 USGPM, suggesting that there is an issue either with the pump or the flow meter.REQUIREMENT: The flow rate must be lowered. The pool operator should assess if the flow meter is damaged, and if so, to repair or replace it. If there is no known problem with the flow meter, then a new pump may be needed; please contact the Public Health Inspector if this happens.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **Ongoing Violation** The anti-entrapment plan for this basin did not appear to have accurate information. The current plan indicates that there is one pump for the basin, however this system has two pumps.Based on the plumbing schematic, the two pumps appear to pull from different drains, and two separate plans may be required.REQUIREMENT: Review the anti-entrapment plan and ensure that the plans are accurately filled out.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
2 infractions
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Violation** Last inspection, it was discussed that: "the flow measured around 110 USGPM."The same concern was also noted this inspection.According to the operator, the flow rate on the pump cannot be adjusted; this was confirmed through the user manual of the pump. It was also noted that the maximum flow of the pump should not be reaching 110 USGPM, suggesting that there is an issue either with the pump or the flow meter.REQUIREMENT: The flow rate must be lowered. The pool operator should assess if the flow meter is damaged, and if so, to repair or replace it. If there is no known problem with the flow meter, then a new pump may be needed; please contact the Public Health Inspector if this happens.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **Ongoing Violation** The anti-entrapment plan for this basin did not appear to have accurate information. The current plan indicates that there is one pump for the basin, however this system has two pumps.Based on the plumbing schematic, the two pumps appear to pull from different drains, and two separate plans may be required.REQUIREMENT: Review the anti-entrapment plan and ensure that the plans are accurately filled out.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Monitoring Inspection
3 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The pH of the whirlpool was measured to be 7.94.The automated feeder was adjusted to reflect the higher pH change from the shock chlorination.REQUIREMENT: Maintain the pH between 6.8 to 7.6.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Violation** Last inspection, it was discussed that: "the flow measured around 110 USGPM."The same concern was also noted this inspection.According to the operator, the flow rate on the pump cannot be adjusted; this was confirmed through the user manual of the pump. It was also noted that the maximum flow of the pump should not be reaching 110 USGPM, suggesting that there is an issue either with the pump or the flow meter.REQUIREMENT: The flow rate must be lowered. The pool operator should assess if the flow meter is damaged, and if so, to repair or replace it. If there is no known problem with the flow meter, then a new pump may be needed; please contact the Public Health Inspector if this happens.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **Ongoing Violation** The anti-entrapment plan for this basin did not appear to have accurate information. The current plan indicates that there is one pump for the basin, however this system has two pumps.Based on the plumbing schematic, the two pumps appear to pull from different drains, and two separate plans may be required.REQUIREMENT: Review the anti-entrapment plan and ensure that the plans are accurately filled out.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
4 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- The hot tub water sample collected on 2023-12-27 showed the presence of Total Coliforms per 100mL.Requirement: Please treat the hot tub water in accordance with AHS unsatisfactory water sample result and resample.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing Violation** The combined chlorine for the whirlpool was measured to be 2.40 ppm.REQUIREMENT: The combined chlorine residual in a public swimming pool must be maintained at the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Violation** The pool filtration rate is too fast for the system.REQUIREMENT: The flow rate must be lowered. The pool operator should assess if the pool pump is variable speed and make adjustments that will ensure the system will operate safely.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **Ongoing Violation** The anti-entrapment plan for this basin did not appear to have accurate information. The current plan indicates that there is one pump for the basin, however this system has two pumps.Based on the plumbing schematic, the two pumps appear to pull from different drains, and two separate plans may be required.REQUIREMENT: Review the anti-entrapment plan and ensure that the plans are accurately filled out.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Monitoring Inspection
3 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing Violation** The combined chlorine for the whirlpool was measured to be 2.40 ppm.REQUIREMENT: The combined chlorine residual in a public swimming pool must be maintained at the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Violation** The pool filtration rate is too fast for the system.REQUIREMENT: The flow rate must be lowered. The pool operator should assess if the pool pump is variable speed and make adjustments that will ensure the system will operate safely.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **Ongoing Violation** The anti-entrapment plan for this basin did not appear to have accurate information. The current plan indicates that there is one pump for the basin, however this system has two pumps.Based on the plumbing schematic, the two pumps appear to pull from different drains, and two separate plans may be required.REQUIREMENT: Review the anti-entrapment plan and ensure that the plans are accurately filled out.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?