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Acclaim Hotel and Pacini Restaurant - East Whirlpool

123 Freeport Boulevard NE Calgary AB T3N 0A3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Acclaim Hotel and Pacini Restaurant - East Whirlpool has been inspected 23 times by Alberta Health Services (Environmental Public Health) since March 13, 2024. The most recent inspection, on October 5, 2026, recorded 3 infractions.

None of the 23 inspections on record were free of infractions. In the past 12 months there were 12 inspections with 24 infractions recorded. The higher-risk findings here relate to: Chemicals and toxic substances and Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 25 times across 23 separate inspections, most recently on October 5, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 22 times across 13 separate inspections, most recently on October 5, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded once on March 13, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

23 inspections

  1. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on October 2, 2026, was unsatisfactory with the presence of Pseudomonas aeruginosa.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on October 2, 2026, was unsatisfactory with an HPC of 180 CFU/mL.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  2. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  3. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on September 18, 2026, was unsatisfactory with the presence of Pseudomonas aeruginosa.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on September 11, 2026, was not tested because the time of collection was not indicated.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  4. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on September 11, 2026, was not tested because the time of collection was not indicated.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  5. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  6. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on August 14, 2026, was unsatisfactory with the presence of Total Coliforms.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  7. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  8. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-184E00396) collected on July 3, 2026, is unsatisfactory, testing positive for Pseudomonas aeruginosa.Please clean, treat and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  9. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  10. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample (26ES-037E00203) collected on February 6, 2026, came back unsatisfactory as Pseudomonas aeruginosa was present.Please treat the water, chemically balance and resample the whirlpool as soon as possible.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  11. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • UNSATISFACTORY WATER SAMPLE:- The water sample collected on November 21, 2025, was unsatisfactory with the following results: Pseudomonas aeruginosa isolated.- The water sample collected on December 5, 2025, was unsatisfactory with the following results: Pseudomonas aeruginosa isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • UNSATISFACTORY WATER SAMPLE:- The water sample collected on November 21, 2025, was unsatisfactory with the following results: HPC of >57,000 CFU/mL.- The water sample collected on December 5, 2025, was unsatisfactory with the following results: HPC of >57,000 CFU/mL.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  12. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on November 21, 2025, was unsatisfactory with the following results: Pseudomonas aeruginosa isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on November 21, 2025, was unsatisfactory with the following results: HPC of >57,000 CFU/mL.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  13. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  14. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on August 29, 2025, had Pseudomonas Isolated in the sample.**Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 29, 2025, had a HPC count of >57000 CFU/mL. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  15. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Outstanding**The combined chlorine measured at 1.54 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
  16. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Update July 24, 2025: The free chlorine measured at 1.28 ppm. - Operator raised the free chlorine to 2.48 ppm. Last Inspection:The free chlorine level was measured to be 1.61 ppm.REQUIREMENT: Maintain the minimum free chlorine level at or above 2.0 ppm.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measure at 1.49 ppm. **Ensure combined chlorine is maintained as low as possible for the optimal user comfort.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was not operational at the time of inspection.**Ensure flow meter is operational at all times.
  17. Risk Management Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was measured to be 1.61 ppm.REQUIREMENT: Maintain the minimum free chlorine level at or above 2.0 ppm.
  18. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on May 22, 2025, had Pseudomonas Isolated in the sample.**Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on May 22, 2025, had a HPC count > 57000 CFU/ml, which is significantly higher than the required limit. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected on May 30, 2025, was not tested as time collected was not indicated.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was measured to be 1.61 ppm.REQUIREMENT: Maintain the minimum free chlorine level at or above 2.0 ppm.
  19. Risk Management Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was measured to be 1.61 ppm.REQUIREMENT: Maintain the minimum free chlorine level at or above 2.0 ppm.
  20. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on May 22, 2025, had Pseudomonas Isolated in the sample.**Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on May 22, 2025, had a HPC count > 57000 CFU/ml, which is significantly higher than the required limit. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was measured to be 1.61 ppm.REQUIREMENT: Maintain the minimum free chlorine level at or above 2.0 ppm.
  21. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on April 4, 2025, had Pseudomonas Isolated in the sample.**Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on April 4, 2025, had a HPC count > 57000 CFU/ml, which is significantly higher than the required limit. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was measured to be 1.61 ppm.REQUIREMENT: Maintain the minimum free chlorine level at or above 2.0 ppm.
  22. Monitoring Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was measured to be 1.61 ppm.REQUIREMENT: Maintain the minimum free chlorine level at or above 2.0 ppm.
  23. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was measured to be 0.61 ppm.REQUIREMENT: Maintain the minimum free chlorine level at or above 2.0 ppm.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity was measured to be 7 ppm.REQUIREMENT: Maintain the total alkalinity between 60-180 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The facility is not keeping sufficient operating records; the following was missing or not being maintained:- time of the tests conducted (date is mentioned)- automated controller set points- temperature of the public swimming pool water;- quantities and dates of all chemicals used;- equipment maintenance, including pump modifications which potentially affect flow rate.REQUIREMENT: Ensure the above is being written down in the operating record.

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