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Acclaim Hotel and Pacini Restaurant - West Whirlpool

123 Freeport Boulevard NE Calgary AB T3N 0A3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Acclaim Hotel and Pacini Restaurant - West Whirlpool has been inspected 18 times by Alberta Health Services (Environmental Public Health) since March 13, 2024. The most recent inspection, on October 5, 2026, recorded 2 infractions.

5 of 18 inspections on record found no infractions at all. In the past 12 months there were 8 inspections with 12 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 23 times across 12 separate inspections, most recently on October 5, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on October 22, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on October 22, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

18 inspections

  1. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on October 2, 2026, was unsatisfactory with the presence of Pseudomonas aeruginosa.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on October 2, 2026, was unsatisfactory with an HPC of 220 CFU/mL.
  2. Risk Management Inspection

    0 infractions

  3. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on September 18, 2026, was unsatisfactory with the presence of Pseudomonas aeruginosa.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on September 11, 2026, was not tested because the time of collection was not indicated.
  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on September 11, 2026, was not tested because the time of collection was not indicated.
  5. Risk Management Inspection

    0 infractions

  6. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on December 30, was unsatisfactory with the presence of Total Coliforms.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • UNSATISFACTORY WATER SAMPLE:- The water sample collected on November 21, 2025, was unsatisfactory with the following results: Pseudomonas aeruginosa isolated.- The water sample collected on December 5, 2025, was unsatisfactory with the following results: Pseudomonas aeruginosa isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • UNSATISFACTORY WATER SAMPLE:- The water sample collected on November 21, 2025, was unsatisfactory with the following results: HPC of >57,000 CFU/mL.- The water sample collected on December 5, 2025, was unsatisfactory with the following results: HPC of >57,000 CFU/mL.
  7. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • UNSATISFACTORY WATER SAMPLE:- The water sample collected on November 21, 2025, was unsatisfactory with the following results: Pseudomonas aeruginosa isolated.- The water sample collected on December 5, 2025, was unsatisfactory with the following results: Pseudomonas aeruginosa isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • UNSATISFACTORY WATER SAMPLE:- The water sample collected on November 21, 2025, was unsatisfactory with the following results: HPC of >57,000 CFU/mL.- The water sample collected on December 5, 2025, was unsatisfactory with the following results: HPC of >57,000 CFU/mL.
  8. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on November 21, 2025, was unsatisfactory with the following results: Pseudomonas aeruginosa isolated.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 29, 2025, had a HPC count of >57000 CFU/mL. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
  9. Risk Management Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 29, 2025, had a HPC count of >57000 CFU/mL. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
  10. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on August 29, 2025, had Pseudomonas Isolated in the sample.**Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 29, 2025, had a HPC count of >57000 CFU/mL. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
  11. Risk Management Inspection

    0 infractions

  12. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter was not operational at the time of inspection.**Please repair.
  13. Risk Management Inspection

    0 infractions

  14. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on May 22, 2025, had Pseudomonas Isolated in the sample.**Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balance
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on May 22, 2025, had a HPC count > 57000 CFU/ml, which is significantly higher than the required limit. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected on May 30, 2025, was not tested as time collected was not indicated.
  15. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on May 22, 2025, had Pseudomonas Isolated in the sample.**Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balance
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on May 22, 2025, had a HPC count > 57000 CFU/ml, which is significantly higher than the required limit. **Please begin treatment for the whirlpool immediately. **Submit a re-sample after the treatment is completed and water chemistry is re-balanced
  16. Monitoring Inspection

    0 infractions

  17. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on October 18, 2024, had Pseudomonas Isolated in the sample.REQUIREMENT: Begin treatment for the whirlpool immediately. Submit a re-sample after you complete necessary treatments and the water chemistry is rebalanced.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on October 18, 2024, had an HPC count of >57,000 CFU/mL in the sample.REQUIREMENT: Begin treatment for the whirlpool immediately. Submit a re-sample after you complete necessary treatments and the water chemistry is rebalanced.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was measured to be 0.60 ppm.REQUIREMENT: Maintain the free chlorine level above the minimum of 2.0 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The facility is not keeping sufficient operating records; the following was missing or not being maintained:- time of the tests conducted (date is mentioned)- automated controller set points- temperature of the public swimming pool water;- quantities and dates of all chemicals used;- equipment maintenance, including pump modifications which potentially affect flow rate.REQUIREMENT: Ensure the above is being written down in the operating record.
  18. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was measured to be 0.60 ppm.REQUIREMENT: Maintain the free chlorine level above the minimum of 2.0 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The facility is not keeping sufficient operating records; the following was missing or not being maintained:- time of the tests conducted (date is mentioned)- automated controller set points- temperature of the public swimming pool water;- quantities and dates of all chemicals used;- equipment maintenance, including pump modifications which potentially affect flow rate.REQUIREMENT: Ensure the above is being written down in the operating record.

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