Mount Nelson Place B
750 6th Ave Invermere BC V0A 1K0 · Residential Care - Licensing
3 inspections
- Routine Inspection
4 infractions
- R3.2 - Are staffing patterns sufficient and appropriate to maintain the health, safety and dignity of persons in care?
- Observation(s): R3.2A - The current staffing pattern does not demonstrate the capacity to meet the hygiene needs of persons in care, as some persons in care are required to attend another licensed site to receive bathing support. Staff from the alternate site provide assistance with bathing to ensure appropriate staffing levels remain at the current site to meet the needs of the remaining persons in care. Insufficient staffing capacity to independently meet the hygiene needs of persons in care presents a risk of delayed or unmet care, compromised dignity, and potential impacts to the health and safety of persons in care, as well as an increased reliance on external staffing supports. Submit by May 12, 2026, a new written plan outlining how the contravention related to ensuring staffing patterns meet the needs of persons in care has been addressed. The plan must also describe the system and processes that will be implemented to support the ongoing monitoring of Section 42(1)(a)(b) of the Residential Care Regulation, thereby ensuring sustained compliance moving forward.
- R3.2A - There must be sufficient numbers of trained and experienced employees on duty at all times. Staffing patterns must meet the needs of persons in care and assist persons in care with activities of daily living, including eating, mobility, dressing, grooming and hygiene in a manner consistent with the health, safety and dignity of persons in care; 42( 1 )(a)(b) (Show More)
- R7.2 - Is the environment maintained to prevent falls?
- Observation(s): R7.2L - Multiple persons in care are identified as requiring the use of a lift system and a full bathtub for bathing. The licensee does not have the appropriate equipment within the home to meet these needs. The persons in care who require this equipment currently attend another licensed home to receive appropriate bathing supports. The absence of appropriate equipment to meet the assessed needs of persons in care presents a risk to their health and safety, including increased potential for injury, compromised hygiene, and unmet care needs. Submit by May 12, 2026, a new written plan outlining how the contravention related to ensuring all furniture and equipment used by persons in care meets their needs has been addressed. The plan must also describe the system and processes that will be implemented to support the ongoing monitoring of Section 21(a) of the Residential Care Regulation, thereby ensuring sustained compliance moving forward.
- R7.2L - Ensure all furniture and equipment used by persons in care meet their needs; 21(a)
- R9.1 - Are medications stored, handled, and administered appropriately?
- Observation(s): R9.1G - A review of person in care records, including medication administration records, identifies that one person in care does not have a self-administration plan for medication that is approved by the medication safety and advisory committee and medical or nurse practitioner, and no such plan is documented in the individual care plan. The absence of an approved and documented medication self‑administration plan presents a risk of medication errors, lack of appropriate oversight, and inconsistent medication use, which may compromise the health and safety of the person in care. Submit by May 12, 2026, a new written plan outlining how the contravention related to ensuring self-administration plans are approved by the medication safety and advisory committee and medical or nurse practitioner, and captured within the care plan has been addressed. The plan must also describe the system and processes that will be implemented to support the ongoing monitoring of Section 70(4)(a)(b) of the Residential Care Regulation, thereby ensuring sustained compliance moving forward.
- R9.1G - Permit self-administration of medication when a plan is approved by the medication safety and advisory committee and medical or nurse practitioner, and is included in the person's care plan; 70( 4 )(a)(b)
- R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
- Observation(s): R10.3A - Multiple persons in care are identified as having specific and unique care needs that are not outlined in their individual care plans, including bathing specifics and attendance guidelines necessary to provide clear direction to employees to deliver safe and appropriate care. The absence of documented care needs within individual care plans presents a risk that persons in care may receive inconsistent, inappropriate, or insufficient care, which may impact their health, safety, and well-being. Submit by May 12, 2026, a new written plan outlining how the contravention related to ensuring that care plans include the unique abilities and needs of persons in care has been addressed. The plan must also describe the system and processes that will be implemented to support the ongoing monitoring of Section 81(2)(b) of the Residential Care Regulation, thereby ensuring sustained compliance moving forward.
- R10.3A - Develop a care plan with the participation of the person in care to the extent reasonable practical or the parent or representative and takes into account the unique abilities, physical, social and emotional needs, cultural and spiritual preferences of the person in care; 81( 2 )(a)(i)(ii)(b) (Show More)
- R3.2 - Are staffing patterns sufficient and appropriate to maintain the health, safety and dignity of persons in care?
- Routine Inspection
5 infractions
- RB1.22 - Is personal privacy respected and records and personal information kept confidential?
- Observation(s): During the inspection of the physical facility, it was noted that person in care records were accessible in an unlocked cabinet in a common area accessible by persons in care, and visitors. Bank statements and receipts belonging to persons in care were noted to be accessible in unlocked boxes located on an open shelf within the same shared common area.
- RB1.22A - Respect personal privacy and keep records and personal information confidential.
- R4.1 - Are person in care records current, complete and kept confidential?
- Observation(s): During the inspection of the physical facility, it was noted that some historical records of persons in care were stored in an unlocked cabinet located in a common area accessible to both persons in care and visitors. Bank statements and receipts belonging to persons in care were also noted to be accessible in unlocked boxes located on an open shelf within the same shared common area. Failure to secure personal information poses a risk to the confidentiality and privacy of persons in care. Submit by April 24, 2025, the plan that will be implemented to ensure ongoing compliance with Section 93 of the Residential Care Regulation.
- R4.1V - Keep the records and personal information of persons in care confidential to the greatest extent possible while maintaining the health, safety and dignity of persons in care; 93
- R4.6 - Are facility records current and complete?
- Observation(s): During a review of the emergency plan binder located in the kitchen, it was identified that the plan - including the listed contact information - was not up to date. The absence of an up-to-date emergency plan binder poses risks such as ineffective emergency response and non-compliance with regulatory requirements. Submit by April 24, 2025, the plan that will be implemented to ensure ongoing compliance with Section 91(1)(a) of the Residential Care Regulation.
- R4.6L - Ensure all records are current; 91( 1 )(a)
- R6.3 - Does the facility demonstrate appropriate outbreak prevention and control measures?
- Observation(s): During a review of the temperature tracking documentation for the main fridge and freezer, it was noted that there was no evidence to confirm whether employees had completed the required follow-up actions or re-checks when temperatures fell outside the identified acceptable range. The absence of documented follow-up action and re-check documentation presents a risk to the safety and integrity of temperature sensitive items and may compromise the overall health and well-being of persons in care. Submit by April 24, 2025, the plan that will be implemented to ensure ongoing compliance with Section 63(1) of the Residential Care Regulation.
- R6.3B - Ensure that food is safely prepared, stored, served and handled; 63 ( 1 )
- R10.3 - Do care plans include the required elements and are they developed with the participation of the person in care, parent or representative?
- Observation(s): During a review of person in care's records, it was noted that one person in care did not have a completed care plan on file. Without a developed care plan, there is a risk of inconsistent care, unmet needs, and compromised safety for the person in care. Submit by April 24, 2025, the plan that will be implemented to ensure ongoing compliance with Section 81(2)(a)(i)(ii)(b) of the Residential Care Regulation.
- R10.3A - Develop a care plan with the participation of the person in care to the extent reasonable practical or the parent or representative and takes into account the unique abilities, physical, social and emotional needs, cultural and spiritual preferences of the person in care; 81( 2 )(a)(i)(ii)(b) (Show More)
- RB1.22 - Is personal privacy respected and records and personal information kept confidential?
- Routine Inspection
3 infractions
- RB1.22 - Is personal privacy respected and records and personal information kept confidential?
- Observation(s): The system to ensure records and personal information of persons in care is kept confidential is ineffective. During the inspection binders containing personal information of persons in care were observed to be contained in zippered binders, located on an open bookshelf in a main living area accessible to any person in the home. The Licensing Officer communicated this contravention to the Licensee during the inspection and provided education around legislative requirements.
- RB1.22A - Respect personal privacy and keep records and personal information confidential.
- R4.1 - Are person in care records current, complete and kept confidential?
- Observation(s): The system to ensure records and personal information of persons in care is kept confidential is ineffective. During the inspection binders containing personal information of persons in care were observed to be contained in zippered binders, located on an open bookshelf in a main living area accessible to any person in the home. The Licensing Officer communicated this contravention to the Licensee during the inspection and provided education around legislative requirements.
- R4.1S - Keep the records and personal information of persons in care confidential to the greatest extent possible while maintaining the health, safety and dignity of persons in care; 93
- R5.1 - Does the facility provide food services which meet nutritional needs and preferences for persons in care?
- Observation(s): The system to ensure at least 2 nutritious snacks with at least 2 food groups described in Canada's Food Guide is provided daily is ineffective. During the inspection the current menu was reviewed. One of the two identified snacks contained 2 food groups, with the evening snack observed to contain only one food group.
- R5.1D - Provide for each day, at least 2 nutritious snacks with at least 2 food groups described in Canada's Food Guide; 62( 2 )(b)
- RB1.22 - Is personal privacy respected and records and personal information kept confidential?