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12720 167 Avenue NW Edmonton AB T6V 1J6 · Personal Services

9 inspections

  1. Risk Management Inspection

    0 infractions

  2. Monitoring Inspection

    11 infractions

    • 03. Are facility-specific written procedures established to adequately describe safe and sanitary practices?
      • Written procedures for handwashing and equipment reprocessing sink decontamination was completed at the time of inspection. Reprocessing sink is used for staff handwashing.
    • 08. Is hand hygiene performed by the personal services worker when required, in a proper manner and are provisions available to perform hand hygiene?
      • There was a used single-use towel on the countertop at the bathroom sink. The used single-use towel was placed in the laundry bin at the time of inspection. Cloth towels used for hand drying were replenished upon request at the time of inspection.
    • 08. Is hand hygiene performed by the personal services worker when required, in a proper manner and are provisions available to perform hand hygiene?
      • Staff did not perform hand hygiene prior to putting on rubber gloves for a pedicure service.
    • 13. Is single-use or uncleanable equipment being used as intended (Critical)?
      • Used single-use items (i.e. cardboard foam nail files, buffer blocks) were found in various areas throughout the facility. Remove used single-use items throughout the facility and advise staff not to reuse single-use items.
    • 14. Is single-use or uncleanable equipment being used as intended (Non-Critical)?
      • Porous brush in the pedicure storage area was visibly soiled.
    • 15. Is reusable equipment handled and stored properly (Critical)?
      • The wax pot was covered as per request at the time of inspection. All equipment must be protected from contamination during handling and storage.
    • 17. Is reusable equipment cleaned properly (Critical)?
      • Many of the pedicure stations were already lined with a soft disposable liner in the foot basin. The removeable magnetic pedicure fans were visibly soiled with debris.
    • 20. Is reusable equipment disinfected properly?
      • 1. The high-level disinfectant tray was overloaded - semi-critical tools are not being fully immersed in the high-level disinfectant as required.2. The AHP7 indicator test strips were expired. Purchase 2 containers.3. High-level disinfectant logs are not being maintained. High-level disinfectant templates are present on-site.
    • 26. Are cosmetic products appropriate for their intended use and being handled properly?
      • 1. Decanted cosmetic products at the pedicure station containing pedicure salts need to be labelled. Label pedicure salt container.2. Cosmetic scrubs/gels etc. used for pedicure stations have spoons/scoops being stored in bulk supply. Remove spoons/scoops after each use.
    • 27. Is the facility maintained in a visibly clean state and are environmental surfaces cleaned and disinfected properly?
      • Some of the manicure station countertops and/or interior of drawers were visibly soiled with nail dust. Clean the manicure stations. If no client services are in progress, the stations should be maintained in a clean manner for the next client.
    • 33. Are general nuisance conditions, other than those noted in other violations, being prevented at this personal services facility (Non-Critical)?
      • Emergency fire exit (back door) is blocked by a chair. Remove the chair and ensure clear access is always available.
  3. Risk Management Inspection

    0 infractions

  4. Risk Management Inspection

    2 infractions

    • 08. Is hand hygiene performed by the personal services worker when required, in a proper manner and are provisions available to perform hand hygiene?
      • The alcohol-based hand rub (ABHR) containers are being refilled. The original/bulk supply is not kept at the facility. PHI cannot verify if proper labelling requirements are met. Ensure staff are performing hand washing using the designated hand wash sink or bathroom sink.Ensure clients who receive a manicure service are performing hand washing using the designated hand wash sink or bathroom sink.
    • 17. Is reusable equipment cleaned properly (Critical)?
      • The removable magnetic fans in two of the pedicure foot basins were visibly dirty. Re-iterated the requirements to ensure the fans are disassembled and cleaned/disinfected as required.
  5. Risk Management Inspection

    1 infraction

    • 08. Is hand hygiene performed by the personal services worker when required, in a proper manner and are provisions available to perform hand hygiene?
      • The alcohol-based hand rub (ABHR) containers are being refilled. The original/bulk supply is not kept at the facility. PHI cannot verify if proper labelling requirements are met. Ensure staff are performing hand washing using the designated hand wash sink or bathroom sink.Ensure clients who receive a manicure service are performing hand washing using the designated hand wash sink or bathroom sink.
  6. Demand Inspection

    11 infractions

    • 02. Has the operator notified the RHA of the existence of a personal service business, including contact and location information, as well as all personal services currently offered or new personal services that will be offered for facilities and/or special events?
      • Eyelash extension related cosmetic products & tools were observed in a plastic removeable trolley in the waxing room. This service is not being offered. Remove all eyelash extension related cosmetic products and tools from the facility.
    • 03. Are facility-specific written procedures established to adequately describe safe and sanitary practices?
      • Written procedures for accidental skin cuts or punctures was provided to the operator at the time of inspection.
    • 08. Is hand hygiene performed by the personal services worker when required, in a proper manner and are provisions available to perform hand hygiene?
      • The alcohol-based hand rub (ABHR) containers are being refilled. The original/bulk supply is not kept at the facility. PHI cannot verify if proper labelling requirements are met. Ensure staff are performing hand washing using the designated hand wash sink or bathroom sink.Ensure clients who receive a manicure service are performing hand washing using the designated hand wash sink or bathroom sink.
    • 08. Is hand hygiene performed by the personal services worker when required, in a proper manner and are provisions available to perform hand hygiene?
      • There was a used single-use towel on the countertop at the bathroom sink. The used single-use towel was placed in the laundry bin at the time of inspection. There were only two clean towels that were left. Owner advised PHI supplies would be restocked.
    • 13. Is single-use or uncleanable equipment being used as intended (Critical)?
      • Used single-use items (i.e. cardboard foam nail files, buffer blocks) were found at the manicure stations and in the back reprocessing area. Remove used single-use items throughout the facility and advise staff not to reuse single-use items.
    • 15. Is reusable equipment handled and stored properly (Critical)?
      • The wax pot was covered as per request at the time of inspection. All equipment must be protected from contamination during handling and storage.
    • 15. Is reusable equipment handled and stored properly (Critical)?
      • The storage cabinet containing tinting related equipment was visibly dirty with hair. Clean the storage cabinet. All equipment must be protected from contamination during handling and storage.There were 2 bins in the reprocessing area that contained a mixture of clean and dirty tools and/or used single-use items. Discard used single-use items. Contaminated equipment must remain separated and identifiable from clean equipment to prevent accidental reuse. Label containers "dirty" vs. "clean" is recommended.
    • 17. Is reusable equipment cleaned properly (Critical)?
      • Many of the pedicure stations were already lined with a soft disposable liner in the foot basin. The removeable magnetic pedicure fans were visibly soiled with debris. Discussed proper cleaning and disinfection protocols. Clean/disinfect the pedicure fans/foot basins where required.Ensure all reusable equipment is cleaned with soap/water and dried prior to being disinfected.
    • 20. Is reusable equipment disinfected properly?
      • The high-level disinfectant (HLD) tray is too small to disinfect the large metal foot files. Obtain a suitably sized disinfectant tray. Alternatively, remove these large metal foot files from the facility.The AHP7 indicator test strips were expired. Purchase 2 containers.High-level disinfectant logs are not being maintained.
    • 27. Is the facility maintained in a visibly clean state and are environmental surfaces cleaned and disinfected properly?
      • Some of the manicure stations were visibly soiled with nail dust. Clean the manicure stations. If no client services are in progress, the stations should be maintained in a clean manner for the next client.The waxing room contained storage of employee personal effects. Remove employee personal effects from the client service area. Designate an area for staff personal effects if needed.The waxing room contained food/drink items. Remove all food/drink from the client service area.
    • 30. Is the reprocessing area of a personal service facility that uses reusable equipment properly designed, managed and maintained to ensure the safety of clients?
      • The reprocessing area contains food/drink canisters. Remove all food/drink canisters and any unnecessary items from the reprocessing area. Reorganize shelving if needed. Reprocessing areas must be separated from incompatible undertakings, which include sleeping, dining, food preparation and storage of employee personal effects.
  7. Risk Management Inspection

    0 infractions

  8. Demand Inspection

    9 infractions

    • 03. Are facility-specific written procedures established to adequately describe safe and sanitary practices?
      • Written procedures were not available and/or were incomplete.
    • 13. Is single-use or uncleanable equipment being used as intended (Critical)?
      • Numerous used single use items such as foam/cardboard nail files, toe separators, nail buffers etc. were stored in a container next to the reprocessing sink. Discard these items after each use and educate all staff.Observed used single-use items such as nail files, foam buffers etc. at the manicure tables. These items are single-use and must be discarded after each use.
    • 15. Is reusable equipment handled and stored properly (Critical)?
      • Clean the waxing room including the storage bins/drawers used to hold clean/disinfected equipment. Clean the reprocessing area and surrounding areas. Discard all unnecessary items and/or used single-use items.
    • 17. Is reusable equipment cleaned properly (Critical)?
      • Observed a staff member rinse off equipment and place it in the UV sterilizer bin. Discussed the requirement to properly clean and dry equipment prior to disinfection.
    • 20. Is reusable equipment disinfected properly?
      • 1. A high-level disinfectant (HLD) is required for disinfection of semi-critical equipment. Purchase a high-level disinfectant (HLD). and proper indicator test strips and keep HLD logs. HLD log templates were already available on-site.2. There was a high-level disinfectant tray under the reprocessing sink. It had a lid and was large enough to fully immerse the largest piece of equipment. Clean out the tray and place it on the shelving unit next to the reprocessing sink.3. Purchase an intermediate-level disinfectant for disinfection of pedicure foot basins. The PreEmpt RTU disinfectant was expired. Discard all expired disinfectants.
    • 24. Are waste sharps disposed of properly?
      • There was a sharps blade on the counter in the waxing room that was on the shelving unit. Re-iterated that staff must discards sharp after use.
    • 24. Are waste sharps disposed of properly?
      • The sharps container in the waxing room was missing a lid.
    • 26. Are cosmetic products appropriate for their intended use and being handled properly?
      • 1. The waxing pot was missing a lid. Obtain a lid and clean the exterior waxing pot.2. Cosmetic products in various areas were unlabeled. Label cosmetic products throughout.3. Various scrubs had spoons/scoops stored inside the canisters. Remove all spoons/scoops from the interior of cosmetic products to prevent contamination of the bulk supply.
    • 27. Is the facility maintained in a visibly clean state and are environmental surfaces cleaned and disinfected properly?
      • Food items and/or personal staff belongings are being stored in the client service area. Remove these items from the client service area. Designate a storage area for staff if needed.
  9. Risk Management Inspection

    4 infractions

    • 03. Are facility-specific written procedures established to adequately describe safe and sanitary practices?
      • Written procedures were not available and/or were incomplete.
    • 20. Is reusable equipment disinfected properly?
      • 1. A spray nozzle feature is required for the PreEmpt RTU disinfectant.
    • 26. Are cosmetic products appropriate for their intended use and being handled properly?
      • 1. The waxing pot was missing a lid. 2. Cosmetic products in the glass cabinet on the wall between the reprocessing area and waxing room had various cosmetic products that were unlabeled. Label cosmetic products as needed.
    • 27. Is the facility maintained in a visibly clean state and are environmental surfaces cleaned and disinfected properly?
      • 1. The shelving area between the exterior emergency exit and the laundry machines was cluttered and disorganized. Re-organize and remove any unnecessary and/or unused items.2. There was a chair that was blocking the emergency exit. Remove the chair and ensure clear access through emergency exit is possible at all times.